Barnet LINk moving to Barnet Healthwatch
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Transcript Barnet LINk moving to Barnet Healthwatch
Barnet LINk
& Barnet Healthwatch
THE WAY AHEAD
WHAT IS A LINK?
Group of individuals & community groups acting
together as an independent Local Involvement
Network to improve health & social care
services.
Barnet LINk is supported by a small ‘Host’ staff
team in CommUNITY Barnet, funded by the
London Borough of Barnet.
WHAT DOES A LINK DO?
Find out what local people like or dislike about
local health & social care services.
Feed in the information to those who plan & run
the services
Form recommendations for better services that
reflect the local needs
Follow up on recommendations.
DOES A LINK HAVE ANY TEETH?
LINks have legal rights:
To information from health & social care
providers/planners with right to response
To ‘enter & view’ facilities to view services with
right to response to recommendations
To make reports & recommendations based on
findings with right to response.
To refer issues of concern to Barnet scrutiny
committee with right to response
‘ENTER & VIEW’
Visits to health/adult social care premises to:
Find out service users’ views & experiences
Check out standards of care & environment
Recommend improvements
CHANGES AHEAD –
GOVERNMENT PLANS
Change the LINK into Local Healthwatch
Set up Healthwatch England
All Local Healthwatches to work with & be
advised by Healthwatch England
Systematic monitoring of Local Healthwatch
findings to influence national planning of
services
Healthwatch England to act nationally on what
Local Healthwatch finds out & speak out for
patients at government level
LOCAL HEALTHWATCH AS LINK +
Local Healthwatch will have all the roles & powers
of LINk plus new roles:
1. Advising local people about services & their
choices (NHS Constitution)
2. Reporting on their local findings to Healthwatch
England (HWE)
3. Recommending special investigations by
national health & social care Regulator (Care
Quality Commission) if needed
FROM BARNET LINK TO
BARNET HEALTHWATCH
Action plan to get ready for Healthwatch
1. Training on Enter & View
2. Work on 2 issues (1 each health/social care) with
new & existing members
3. LINk Governance review
4. Publicise the LINk
5. Work with GPs & others on NHS reforms
WHAT HAPPENS NEXT?
LINK will set up 2 Task & Finish Groups
1 for each of 2 top issues
Groups will
- be supported by CommUNITY Barnet
- meet every few weeks
- finish in 3-6 months depending on topic
:
The Task
1. Find out views & experiences of service
users/patients
2. Visit the service
3. Find out how Barnet service performs
compared to rest of the country
4. Prepare a Report from findings & recommend
improvements
5. Follow up with service provider who must
respond to recommendations.
TYPES OF HEALTH SERVICES 1
‘PRIMARY CARE’ GPs, Dentists, Pharmacists
Opticians
‘COMMUNITY SERVICES’ District Nurses, Health
Visitors, Midwives, Dieticians, Speech Therapists,
Physiotherapists, Family Planning, Wheelchair
Services, Drug & Alcohol services
‘HOSPITAL SERVICES’ local district hospitals
covering all types of care inc. maternity & specialist
hospitals e.g. Great Ormond St.
‘
TYPES OF HEALTH
SERVICES 2
AMBULANCE SERVICES’ emergency ambulance
services (London Ambulance Service) & Patient
Transport services.
‘MENTAL HEALTH SERVICES’ community
mental health teams, primary care mental health
workers, crisis services, psychiatrists,
psychologists,, outreach workers & care of people
admitted to mental health units
‘LEARNING DISABILITY SERVICES’ health
support & health treatment for people with learning
disability (e.g. autism)
SOCIAL CARE
For vulnerable people e.g. Young People, Older
people, carers, people with a physical disability,
learning disability, dementia, eating disorder,
other mental health problem or who People who
misuse drug or alcohol
TYPES OF SOCIAL CARE
CARE HOMES
PAID CARERS AND SUPPORT AT
HOME
CARER SUPPORT (Respite care at
home or outside the home)
DAY CENTRES
GROUP WORK
What do you think needs improving in Barnet’s
NHS?
What do you think needs investigating in
Barnet’s NHS?
What do you think needs improving in Barnet’s
social care?
What do you think needs investigating in
Barnet’s social care?
INVITATION TO YOU….