Transcript Hull Community Care Partnership - Se

Paul Hillary – Deputy Director for Finance
CHCP CIC
City Health Care Partnership CIC is a
not for profit Community Interest
Company responsible for providing
NHS services in Hull and East Riding.
Registered in England No:06273905
CHCP CIC
Our business model aims to give our staff a sense of
belonging, accountability, inclusion and greater
understanding about the running of the organisation
along with future plans and opportunities.
City Health Care Partnership CIC is a co-owned
organisation that gives all permanent staff the
opportunity to purchase a £1 share, that with it, brings
the opportunity to get involved.
City Health Care Partnership is a member of
the Employee Ownership Association (EOA).
How did we get there
• Commissioning a Patient Led NHS (2005)
•Sir Nigel Crisp Letter (28th July 2005)
•Our Health, Our Care, Our Say (2006)
•Operating Framework - 2007/08
•Operating Framework - 2008/09
•Operating Framework - 2009/10
•Social Enterprise – Making a Difference a Right to
Request (2009)
•Transforming Community Services (2009)
Invest
Integration
New Business
Mission
At City Health Care Partnership (Community Interest
Company) our mission statement is simple;
• To grow a socially responsible commercial
business that contributes to the wider well being of
the communities in which we provide services.
• From which the high quality and safe services
delivered are personally responsive, caring and
inclusive of all.
• And where people love to work.
Quality Care delivery at heart
of what we do
Vision
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Patients
People
Providing patient centred responsive high quality services.
An employer of choice where individuals are inspired and
supported to be the best they can be.
Profits
Maximising returns made to staff, communities and services.
Portfolio
Delivering to the community, commissioners and partners a
range of services that is held in high regard by all who are in
contact with us.
Partners
Fostering a network of partners and key business links that will
enhance the experience of patients, services users, carers and
the community.
Productivity An ability to demonstrate services that are effective, efficient in
delivery and cost and appreciated for their added value
Population Contributing to the wider well being of communities in which we
work.
Proven ability to deliver award
winning services
Values
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Service and Excellence
Equality and Diversity
Creativity and Innovation
Cooperation and Partnership
Contagious Commitment
Not Passive Compliance
Need to create purpose in people
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Build motivation
More focus
Rise to challenge
Persistence in delivery
Tenacity to improve
Willing to take risks
Sustain high energy
Levers such as rigid hierarchies in such times
become diminished as levers for change !
A Confident, Efficient, Safe
and Caring Company
Wired Correctly ?
Commercialism
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Taken seriously
Contractual Framework
Robust debate on business principles
Levers
Bureaucracy
Flexible Benefits
e.g. of initiatives
• Personal Health Budgets - Provider
• Wound Care Initiative
• End of Life Care – International Journal
of Palliative Care
• LEAN – District Nursing – 3.5 WTE
• E-Rostering
Patient Opinion
Social Audit
GP OOH
"Out of Hours Service was excellent“
Children and Young People
"Wonderful treatment at baby clinic"
Patient Opinion – Quality
Accounts
Stakeholder Consultation: CHCP
Priorities for Improvement
1)
2)
3)
Patient Safety
Clinical Effectiveness
Patient Engagement
[email protected]
01482 347691