Transcript Uborrow: a direct consortial borrowing service and system

Amy Paulus
Head, Access Services
University of Iowa Main Library
[email protected]
Midwest Interlibrary Loan Conference 2014
 What is UBorrow?
 What was the planning process?
 How does it work for our users?
 How does it work for ILL staff?
 Is UBorrow worthwhile?
 Questions?
 Committee on Institutional Cooperation
 Big 10 schools plus University of Chicago, University of Maryland, and Rutgers.
 Public interface using Relais D2D software.
 Z39.50 to retrieve availability from circulation software (availability determined by sub-
library/collection as well as circulation information)
 Staff interface using ILLiad.
 Lending
 No cost
 Tiering of collections
 Tier 1 for those collections from which we can typically retrieve & ship material within a day.
 Tier 2 for those collections for which it typically takes 2 days to retrieve & ship materials.
 Tier 3 should be used for collections that typically take longer than 2 days to retrieve & ship
materials.
 Center for Research Libraries included
 Borrowing
 Chicago, Maryland, Michigan, Michigan State, Minnesota, Nebraska, Northwestern, Penn
State, Purdue, Rutgers, Wisconsin, and Iowa.
 Database that can be searched for books.
 CIC VEL
 Agreed a direct consortial system was needed (i.e. financial support!)!
 2009 began investigating products
 2010 choose Relais
 Had to agree on policies!
 No recalls (unless unique or for course reserve).
 12 week loan period with 4 week renewal.
 Ship via UPS or FedEx so arrival within a week
 2011 6 pilot libraries (UI, Chicago, Penn State, Michigan, Michigan State, Northwestern)
 2012 UI went live!
 Mass email to graduate students
 Message in Smart Search
 Separate item under Services on web
 Requested/Managed through ILLiad
 Receive notification emails
 Request renewals
 UBorrow borrowing requests
 Book arrives and is made ready for user!
 UBorrow borrowing ILL requests
 UBorrow borrowing via an ILLiad add-on
 UBorrow lending requests
 Request arrives with call number and location information and routed to the awaiting in
stacks queue
 UBorrow lending requests
 Requests for branch/annex locations, still arrive with call number and location
information but routed to another queue.
Average Time in Days from Request to Receipt (Req-Rec) by Month
July, 2013
August, 2013
September, 2013
October, 2013
November, 2013
December, 2013
Count
Count
January, 2014
February, 2014
March, 2014
Total
Count
Borrowing Library
Count
Chicago
Req-Rec
763
Count
4.8
Req-Rec
724
Count
4.8
Req-Rec
1,029
4.7
Count
Req-Rec
1,639
4.6
Req-Rec
1,248
5.6
Req-Rec
809
Count
6.8
Req-Rec
1,684
Count
6
Illinois
Indiana
Iowa
Req-Rec
Count
Req-Rec
Total ReqRec
1,331
4.6
1,351
4.4
10,617
5.1
124
5.1
172
5.2
303
5.1
29
7
31
7
38
6.5
9
5
1
3.9
2
2.7
15
9.9
12
4.4
5
4.6
142
6.7
112
5.6
247
6.1
384
5.8
405
5.4
241
6.6
208
7.7
423
7.3
363
5.3
321
5.3
2,705
6.1
339
12.2
434
14.1
198
16.3
552
15.1
966
9.1
834
6.5
3,323
10.8
Maryland
Michigan
320
5.5
515
6.2
1,081
5.5
1,091
5.3
1,027
5.3
577
8
1,354
6.6
836
5
1,011
4.6
7,818
5.7
Michigan State
203
6.4
312
6.3
437
5.7
420
5.5
328
6
287
8.9
583
7.3
386
5.9
443
5.3
3,399
6.3
Minnesota
266
7.1
281
7.1
408
6.4
395
6.1
399
6.6
295
8
517
7.6
566
7
557
6.8
3,684
6.9
Nebraska
205
7.3
412
7.9
325
7.2
261
7.3
237
7.7
129
10.2
632
8.3
362
7.2
383
5.9
2,946
7.6
Northwestern
734
5
841
5.5
1,729
5.5
1,156
5.3
1,024
5.7
960
7.7
2,546
7.2
1,291
5.4
1,749
4.7
12,061
5.9
Ohio State
66
5.5
102
6
88
5.4
100
4.7
86
5.1
82
6.8
186
7.2
161
4.9
120
4.3
991
5.6
Penn State
173
6.9
346
6.2
508
6.2
300
6.7
219
7.5
162
10
411
7.7
251
6.5
220
5.5
2,592
6.9
Purdue
278
7.2
747
6.8
603
7.2
571
6.7
461
7.4
361
10.9
738
9.5
532
7.1
423
6.2
4,715
7.6
7
14.4
78
8.4
34
8.5
92
9.1
111
8
95
7
417
8.2
Rutgers
Wisconsin
Grand Total
233
4.6
291
4.6
433
5.2
424
4.8
335
5
220
5.9
347
5.8
370
4.8
303
4.8
2,961
5
3,382
5.7
4,849
6.1
7,063
5.7
7,117
5.7
6,118
6.6
4,324
8.4
10,080
7.6
7,662
6.1
7,987
5.2
58,674
6.3
 The Rethinking Resource Sharing Initiative 2012 Innovation Award Recognizes The
Committee on Institutional Cooperation (CIC) for UBorrow!
 Load-levelling
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 Turnaround Time
 Adding all as borrowers
 API
 Tying together those with multiple instances (Penn State, Chicago)
 Local instruction (i.e. email those that should have used it!)
 CIC Center for Library Initiatives: https://www.cic.net/projects/library/home
 CIC UBorrow: http://www.cic.net/projects/library/reciprocal-borrowing/uborrow
 Relais International: http://www.relais-intl.com/solutions/
 UBorrow libguide: http://guides.lib.uiowa.edu/uborrow
Thank you!