Documents

Memo

Used internally within the same organisation to share information between departments.

Letter

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Can be sent to businesses to ask for payment or to accompany a CV for a job application.

Fax

Should be used when sending documents electronically so that the recipient knows the content of the documents

Agenda

Should be issued to all persons asked to attend a meeting. They should receive it before the meeting and the topics for discussions in the meeting should be included

Minutes

During a meeting notes will be taken to record what was said. Once the meeting is complete one person normally types up the notes in the form of minutes. These will then be sent to everyone who attended the meeting to check that they are happy that everything was recorded accurately.