Transcript Writing E

Writing
Email
Developed by
Ivan Seneviratne
What's it all about?
Email is sending messages electronically from one
computer to another.
It is probably the most widely used and most productive
internet activity. An email can be anything from an
informal a formal letter.
Advantages
 Easy to communicate
 Less formal than a letter
 Faster than mail
 Cheaper than a phone call
 Easier to reach some people
 Worldwide
What can you do?
 Send and receive mail messages
 Send and receive files
 Reply to messages
 Forward messages
 Print messages
 Organise messages into folders
 Keep personal address book
Email Etiquette
o
o
o
o
o
o
o
o
o
Be specific and brief.
Always include a subject line in your message
Write a salutation
Use caps only when appropriate.
Read over your message BEFORE sending.
Write in a positive tone
Make expectations clear.
Don't attach files unnecessarily.
Keep your signature short and separate it from the body
of your email using two dashes and a space (i.e. -- ).
o ALWAYS include your name and contact information
Anatomy of an Email Address
An Email address usually consists of 4 elements:
[email protected]
E-mail addresses:
[email protected]
“at” sign for Email
Addressing Your Email Message
When Sending Email:
 Write
recipients
email
address every time you send
a message.
 Use an electronic address
book.
 Use Cc (carbon copy) or Bcc
(blind carbon copy.)
 Addresses are automatically
entered when replying to
messages.
Writing Good Subject Lines
 State your message clearly, concisely, and descriptively.
 Consider your primary audience when writing the
subject line.
 Steer clear of subject lines commonly used for viruses,
spam, or junk.
This presentation is developed by Ivan Seneviratne © 2007
purely for personal use.
[email protected]