Transcript ПРОЦЕНA ПОТРЕБА ЗА СТРУЧНИМ УСАВРШАВАЊЕ

PROFESSIONAL TRAINING
NEEDS ASSEMENT ON THE BASIS
OF CIVIL SERVANTS`
APPRAISAL REPORTS for 2012
Professional Training Centre
A tool to monitor and evaluate
performance of staff in achieving work
objectives
 Contributes to further professional
development and improvement of civil
servants
 Has an effect on the improvement in the
quality of services provided to citizens by
state administration

THE MOST IMPORTANT ROLE OF
THE APPRAISAL PROCESS
Reports by administration bodies
30
25
20
15
29
10
16
16
16
8
5
0
Administrative
districts
Ministries
Services of the
Government
Special
organisations
Integrated
bodies
A TOTAL OF 85 STATE ADMINISTRATION BODIES AND
SERVICES OF THE GOVERNMENT HAVE SUBMITTED THEIR
APPRAISAL REPORTS for 2012
Identification of new areas that may result
in better performance of civil servants and
their professional development
 Identification of a need to intensify or
decrease the assigned number of
delivered training events which already
form a part of general professional
training

“PROFESSIONAL TRAINING NEEDS” BOX
3160 training topics
1756
2000
1500
1404
1000
500
0
specific/specialised training
general training
PROPOSED TRAINING
Out of the total number of general training courses (1756)
the most represented topics in the reports are:
Foreign languages (English and French)
562
Computer literacy (advanced levels of Excel and
Word)
271
Harmonisation of national legislation with EU
legislation and European integration perspectives
253
Public Procurement Law
81
Budget accounting and reporting
77
Office management and administrative tasks
48
Planning and managing IPA projects
40
RESULTS
562
Foreign languages (English and French)
271
Computer literacy
Harmonisation of national legislation with EU
legislation and European integration
perspectives
253
158
Public finance (Public Procurement Law)
0
100
200
300
400
500
600
The most represented training
2012 vs. 2011
Planning and managing IPA projects
Budget accounting and reporting
Office management and administrative tasks
Public Procurement Law
Computer Literacy (Excel and Word 110)
Harmonisation of national legislation with EU legislation and
European integration perspectives
Foreign languages (English 165, French 28)
0
2011
100
200
300
400
500
600
2012
Comparison of training from the latest reports
with the reports from previous year (2011)
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Communication skills and problem-solving skills
Leadership and management in state administration
Methods and techniques of successful leadership and
conflict management
Integrity plan and guidelines on how to draft it
Human resource management
International accounting standards
Additional training concerning the requirements of
decentralised management of EU funds
Mobbing
State administration organisation and tasks
Stabilisation and Association Agreement
Health and safety at work
Application of grammar, stylistic and orthographic rules
TRAINING ALSO REPRESENTED IN THE
REPORTS
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Preparation and drafting of the annual
financial report
Health and safety at work
Teamwork, efficient communication and
conflict resolution
How to cope with stress
European negotiating skills
TRAINING ENVISAGED BY THE PROGRAMME OF THE
SERVICE BUT WHICH OTHER INSTITUTIONS
ORGANISED FOR CIVIL SERVANTS
State administration development
strategies and linkage of information
systems
2. Corporate responsibility
3. Basic Diplomacy Programme
4. Excellence in Diplomacy
1.
Training listed in the reports which so far has
not become a part of the General Professional
Training Programme
Self-assessment of individual
development potential
 Introduction to coaching
 Competencies and
civil servants` career
development
 Mentoring as a
development tool

FURTHER DEVELOPMENT OF TRAINING IN THE
AREA OF CAREER DEVELOPMENT – one of the
priorities
Having in mind that:
 accession negotiations represent the final
stage in the integration of a candidate
state into the EU and that
 our administration is in the process of
forming negotiation teams for various
areas
we are going to realise training aimed at ...
DEVELOPMENT OF NEGOTIATING SKILLS
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