Transcript EKDDA eServices
HELLENIC REPUBLIC Ministry of Administrative Reform and e- Governance N ATIONAL C ENTRE for P UBLIC A DMINISTRATION & L OCAL G OVERNMENT
“EKDDA in a rapidly changing environment”
Dr. Fani Komseli Deputy Secretary General/ Director of the Institute of Training
2014 DISPA Meeting Athens, 5 th – 6 th June 2014
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Who we are Environment & Challenges Actions adopted within the organization Actions adopted for the benefit of civil servants Perspectives 2
The National Centre for Public Administration and Local Government (EKDDA) is the national strategic institution for the development of Human Resources of the Hellenic Public Sector Founded in 1983 Public Entity supervised by the Minister of Administrative Reform and E-Governance 3
EKDDA
EKDDA’s STRUCTURE
National School of Public Administration & Local Government Institute of Training Documentation & Innovation Unit Administrative Services
Secretary General & 12-member Administrative Board 9-member Scientific Council Scientists/Experts in educational units Executives of Administrative units Teaching Staff that comes from EKDDA’s Registry of PA & Private Sector Experts 5
The improvement of the efficiency and effectiveness of the Public Sector through training, creation of highly qualified personnel, research and consulting. The upgrading of Public Administration’s human resources is succeeded through: Staffing of the public sector with highly qualified civil servants, Detection of training needs & training needs analysis, Certified training, Targeted training activities, Innovation & Documentation for the public sector, Support opengov.gr.
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II. Environment
Greek Public Administration now is undergoing: Redesign Reform Reorganization & Workforce changes
The most crucial issues originate from: Economic Crisis, Organizational changes Sector, within the Greek Public Large number of civil servants status.
under the mobility 8
Challenges
Public sector should have a flexible work environment responding to the needs of citizens, with civil servants capable to operate effectively with fewer resources.
Sustainable development of the ability of the Institute to provide specialized services in public administration 9
Mining the wealth that lies within the human resources of Greek public sector Investing in people Creating an effective and efficient public administration with high ethical and professional standards of governance Restoring the confidence of citizens in Greek public administration 10
The increasing of demand for training , because of the administrative reform, the mobility, the new conditions created. (Demand comes from both individuals and institutions of the public sector) New environment, changes & administrative reform is the ideal environment for the implementation of the mission of EKDDA Thinking other ways programs.
for the delivery of training 11
EKDDA’s human capital .
EKDDA’s scientific and possesses: administrative staff High level of expertise in several scientific fields, Rich experience in designing, delivering & evaluating training programs, Rich activity in research and knowledge of the Hellenic public sector.
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EKDDA adapted in new conditions. So, in 2010 we: Closed 11 regional units of the Institute of Training INEP ( There is only one Regional Institute of Training in Thessaloniki ).
INEP cooperates since 2011 with the Departments of Education (Decentralized Administrations of Thessaly, Western Greece & Ionian Islands, Peloponnese, Epirus, Crete).
incorporated the Training School of the Ministry of Finance.
At the same time EKDDA Closed down the National School of Local Government (established in 2004) 13
Introduction of the so-called “Innovative Workshops were held in 2011 and concerned five important public policies which should be promoted fast) ” (5 In parallel with the usual procedure, EKDDA Memoranda of Cooperation signs with important public entities or Ministries on a bilateral basis in order to be even more effective dealing with these organizations.
Develops e-learning training programs. Reduced its staff gradually .
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# of personnel Perc. Of Dif.
(ref. year: 2009) 2009 327 2010 270 2011 182 2012 172 2013 161 0% -17% -33% -47%
# of personnel/ year 350 300 250 200 150 100 50 0 327 270 182 172 161 154 2009 2010 2011 2012 2013 2014
-49%
# of personnel
2014 154 -53%
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Digitization of the communication between EKDDA (mostly INEP) and civil servants, Reduction of the administrative burden with the digitization of EKDDA’s certificates, Electronic update both departments of personnel for individuals & Redesign of the structure and functionality of EKDDA.
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Digitization of (indicatively): Application form Evaluation form Certification report Request of Information 17
New Organizational Units Re engineering Our Processes in order to achieve the maximum efficiency 18
Detection of Educational Needs Short term and Long term Assessments of Educational Programs
LMS & ERP CRM & MIS
Design of Training Business plan & Educational Activities Implementation of Educational Programs 19
Management of Surveys e-Survey for Educational Needs
Design of Educational Activities
Anonymous Personal Questionnaire 20
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Design & Implementation of five training programs focused to reinforce: Operational planning Cooperation & Coordination HR management Training within the organizations Reengineering of the services 23
Training Titles: Business Plans Building an Effective Team Development of human resources On the Job training Trainers’ Training Redesign: Management by Objectives Reengineering Administrative Procedures Negotiation Techniques Trai ning programs for the Directors 24
Redesign of the program “Trainers’ training in e-learning” Design of five e-learning training programs Draft of a Regulation concerning e-learning training programs Implementation of two e-learning training programs Facing the issues of the personnel under mobility status 25
Design & Implementation of three training programs targeted for civil servants under mobility status Development of Personal Skills Basic Principles of Administrative Action e-Governance and Digital Services to Citizens Period of Implementation: 11/11/2013 - 11/04/2014 Training programs: 106 Participants: 1.893
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Region Attica Central Macedonia Thessaly Eastern Macedonia & Thrace Epirus Number of Tr. Programs 69 30 3 2 2 106 27
Ready with our Projects till 2020 Top Management Programs following the new institutional framework Design of training paths Work more within the Public Services Consultation to Public entities Participation in EU co-funded projects 28
Ευχαριστώ πολύ!
Vielen Dank! Suur aitäh !
Grazzi ħafna!
Köszönöm szépen Muchas gracias!
! Велике спасибі!
Dziękuję bardzo ! Muito obrigado ! Много благодаря! Mange tak!
Grazie mille! Labai ačiū!
Mulțumesc mult! Tack så mycket! Merci beaucoup!
Heel hartelijk bedankt! Paljon kiitoksia! Go raibh míle maith agat go mór!
Děkuji moc!
2014 DISPA Meeting Athens, 5 th – 6 th June 2014
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