Transcript Business Health Services

Business Health Services
New Employee Orientation
©2012 BHS. All Rights Reserved.
What Is An EAP?
Everyone experiences occasional difficulties... Employee Assistance
Programs are free company-sponsored benefits which provide employees
and their household members with confidential assistance to help with
family, personal, or work-related problems.
Services include:
Short-term Face-to-Face or
Telephonic Counseling Services
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Employee Wellness
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Informational Website
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Supervisory/Management
Consultation
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Liaison with Health Insurance
Carriers
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Work/Life Services
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Community/Resource Referrals
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What types of issues does an EAP address?
Relationships
Spouse
Life Changes
Kids
Marriage/Divorce
Boss
Births/Deaths
Friends
Promotions & Retirement
Co-Workers
Role changes
Customers
EAP
Risks
Life Challenges
Depression
Responsibilities
Anxiety
Suicidal Thoughts
Burnout
Alcohol/Drug Abuse
Anger
Stress
Illness
Financial/Legal Concerns
Conflict
Parenting
EAP Benefits for ESMEC
 Up to 6 Sessions Per Problem Episode including a full assessment and
problem solving sessions.
 Additional Work/Life Benefits include:
• Legal, Financial, Childcare, Eldercare & Enhanced Website
 Referral Service and Liaison with Community Resources including
Health Insurance Carriers
 Unlimited, Toll-free Telephonic Consultation
 Access to a panel of EAP Professionals nationwide
 24/7, 365 day a year access to EAP Services
What Happens When I Call?
You will connect with a Care Coordinator who will conduct a thorough
assessment of your needs. The Care Coordinator will serve as your
guide through the EAP process.
Benefits of working with a Care Coordinator include:
 Assurance that all of your emergent needs
are satisfied.
 Assistance connecting to the most
appropriate local resources.
 Assistance facilitating
communication with all parties
involved in the case.
 Regular follow-up to ensure
satisfaction
Will the EAP Counselor Really Keep My
Problems Private?
 Shared information is held in the strictest
confidence.
 BHS follows all State and Federal regulations
for counseling.
 We do not release information without your
written consent or requirement by law.
Contact a Care Coordinator
1-800-327-2251
Available 24 hours a day, 7 days a week
*Language Line / TTY Accessible*
Legal & Financial Services
Legal and Financial consultations are available for employees &
household members.
Legal:
Financial:
 Free unlimited initial telephonic
consultation.
 Discounted rate available for services
beyond consultation.
 Free unlimited initial telephonic
consultation.
 Conducted over the phone but may include
electronic correspondence.
Childcare/Eldercare Services
BHS can provide up-to-date national resources and referrals for a range
of needs.
 Every resource we offer is carefully screened.
 Referral packets will be received within 12 business hours of
your call.
 Packets will include a minimum of three referrals,
publications, brochures, and specific tip sheets related to
the issue.
Enhanced Website Services
This comprehensive site offers a variety of articles, resources, online
videos, and assessment tools related to general and mental health, legal
and financial issues, and work and family balance.
Here is a sample of some of the topics you can view on the site:
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Adoption
Buying a Car
Debt and Bankruptcy
Eating Disorders
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Grieving
Heart Health
Investing
Pregnancy
Small Business
You can also visit us on the web:
www.bhsonline.com
Username: ESMEC
Eastern Shore Maryland
Educational Consortium Portal
Resources
The BHS Website: www.bhsonline.com
Tip Sheets for a Healthier Workplace
Unlimited Telephonic Consultation
Any Questions?
Please contact BHS at
1-800-327-2251
Available 24 hour a day, 7 days a week