Transcript Supervisor Training

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Supervisor Training
Introduction To EAP
Introduction:
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Life presents us with plenty of challenges.
Sometimes those challenges can become
overwhelming.
There is no need to struggle alone.
Help is available through the employee
assistance program (EAP).
What Is The EAP?
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EAP is a confidential counseling and problemsolving resource designed to help you identify
personal issues and work to resolve their
difficulties.
Employee Assistance Is:
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Problem assessment
Solution-focused counseling
Referral
Information & resource provider
Consultation
Confidential Services
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If you contact Performance Plus, no one will
know about it unless you tell them.
Information will not be released to anyone
unless you give written authorization, by court
order, or as required by law.
Participation in the EAP will not jeopardize job
security or future promotional opportunities.
Who Is Eligible?
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EAP services are available for employees and
their dependent family members.
Adult children who live with you are covered
until age 21.
What Does It Cost?
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Assessment and referral services are free to you.
Your employer covers the cost of your EAP
services.
If additional services are needed, the counselor
can help you explore referral options in line with
your insurance benefits and budget.
Our EAP Counselors
Performance Plus Counselors have a minimum of
five years counseling experience following state
licensure in their areas of specialty. These
specialties include:
 Social Workers
 Licensed Professional Counselors
 Psychologists
 Marriage and Family Therapists
Areas Where The EAP Can Help
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Stress
Marital/relationship
issues
Family/parenting issues
Substance abuse
Anger and impulse
control
Anxiety
Legal problems
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Work stress
Grief/bereavement
Coping with change
Domestic
violence/abuse
Depression
Low self esteem
Financial problems
Management Tools
Additional training available
 Consultation regarding referrals
 Ways to motivate employees
 Feedback about workplace situations and team
or employee performance
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Accessing Services
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Local & toll-free phone lines
 (800) 862-3398
 24-hour access
Web site/e-mail
www.ppeap.com
Local providers
Regional offices
EAP Work-life Benefits
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Legal
Financial
Family life
Childcare locator
Emotional wellbeing
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Health
Small business
Personal growth
Stress