Transcript Care Navigators People First presentation Westminster 011214

People First
Supporting independent living
www.peoplefirstinfo.org.uk
What the site offers
• Easy-to-find information
• Details of local services, products,
support organisations and events
• Professionals supported in providing
consistent and accessible information
and advice.
• meet the requirements of the Care Act to
provide comprehensive information
about local care and support services....
The Care Act
• places a duty on LAs to provide clear and
comprehensive information and advice to the public on
all aspects of adult social care and health and a number
of associated issues.
• People First is the main vehicle by which the Tri-Borough
authorities will look to fulfil this duty
• People First will be at the heart of information and advice
for residents and professionals
• We are working with Health colleagues to put more
health information on the site
What do people want? Our research shows people think:
It would be good to
get some help looking
after mum, I don’t know
where to look though ..
I like to look after
Jim, but I could do with a break.
What would he do without me
though...
I’m frightened of
being increasingly housebound, I don’t
want to be stuck indoors too much and
get lonely...
I don’t want to approach
the Council!
Home page
Content page
Organisation page..
Events and what’s on ..
Not everyone can use the site, but …
• Pages can be printed off for people + we’re working on a
‘leaflets library’
• Carers, friends, relatives, support workers can assist to
access
• Encourage participation and use
of internet in day centres, dropin centres, libraries
• Encourage people to look at
low-level IT courses
How you can help
• Spread the word everyone: tell the people you work with, and support
them to access the site when possible. Take a few of our business cards
with you
• Tell us about events, activities and organisations which you know of –
share your knowledge
• Help us advertise: ask any organisations you have contact with to
display posters and distribute cards on our behalf
• Help us get GPs, district nurses and other Health colleagues on board
• And.....
Use the site and feed back to us
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What could we do better?
What have we missed?
What have we done well?
Is it easy to use?
Email: [email protected]
constructive criticism
ideas for improvements