Transcript Document

Domino vs. Exchange Business, technical, and political
considerations
Ed Brill
Senior Manager,
Lotus Solutions Marketing
July 24, 2002
Agenda
Marketplace update
 Understanding Exchange's
Weaknesses
 Understanding Domino's Strengths
 Q&A

Trends in the Messaging Market
Messaging reaches the entire organization
24x7 operation
Increasingly used for operations, not just
communication
 User Segmentation
Knowledge Workers = Collaboration
Productivity Workers = Rich messaging
Traveling Users = Mobile access
 Focus on cost as well as value

Typical Decision Criteria
Total Cost of Ownership
 Best of breed enterprise messaging capabilities
Scalability, reliability, manageability
Choice of platforms and deployment
architectures
Wide array of client support, including mobility
 Value beyond pure e-mail
Collaborative applications built-in or buildable
Integration with existing business applications
 Vendor strength and expertise

IDC Market Share report, June 2001
9.0%
5.0%
O thers
N ovell
Microsoft
Lotus
50.0%
36.0%
IDC, June 2001:
Worldwide Integrated Collaborative Environment Software -- Revenue
Microsoft's competitive positioning

Claim many of Domino's competitive differentiators as
their own
Scalability, availability, security, enterprise integration and
workflow, web application development, ad-hoc teams
Outlook is a better client than R5
 R5 migration just as expensive as move to E2K
 Lower TCO
 Enterprise Agreement covers all you need for mail and
collaboration
 Domino's dead, Notes is dead, Lotus is dead and
Exchange is the market leader

Exchange customer's grass
isn't necessarily greener....

Less than 20% of Exchange 5.5 customers upgraded in
first 18 months (Ferris, Radicati)
Gartner says it's even less -- 5%! (April 2002)
This is why Microsoft is after Lotus customers!
Active Directory is an expensive deployment challenge

Server consolidation needed to drive down costs
with lots of cheaper "mail only" solutions in market

Exchange 2000
Huge technical deficiencies in messaging alone
Not a collaboration platform
$400+ per user to upgrade!!!! (Ferris 2002)

Wondering about Exchange's future in a .NET world
"Clarifying the Fuzzy Future of WSS"
[Web Storage System]
May 2001
"If Microsoft plans to make Yukon the back end of the
future, should we bother expending considerable time
and effort building on the WSS today?"
 "[T]he future of Exchange and the WSS appears to be
too unstable for us to make long-range plans for
systems and applications based on these
technologies."
 "[T]he current state of migrating apps to .NET doesn't
bode well for our future. "

Key Exchange 2000 Technical Deficiencies
Reliability
Scalability
Security
Mobility
Applications
 Clustering requires shared disk, no "hot site" config.
 Clustering model recommends <1500 users per server or active/passive configurat
 No individual mailbox backup and recovery
 Shared data store is a single point of failure
 Limited by Windows32 architecture -- MS internal deployment only 3000 users p
server
 No integrated PKI -- two additional servers required, few users
 API open to "Outlook Transmitted Diseases"
 No concept of an execution control list
 20-80% more bandwidth required
 Doesn't do true replication
 No offline browser support
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No dedicated tools for apps
Distributed public folders almost never used
No deployment model
Write separate for web and Outlook
So why does Domino beat Exchange?
"From a quality-of-life perspective, putting
technology like Domino on the ships is the
best thing we've done in the
last 100 years"
Sam Katz
Information Technology Director
Atlantic Fleet, US Navy
Key Domino differentiators
Enterprise Strength
Unsurpassed Reliability
Availability
Scalability
Consistent Architecture
User Flexibility
Eight server platforms
Rich clients or browsers
Full range of mobility
and off-line support
Completely customizable
Unmatched Security
No virus attacks
End-to-end encryption
Local data protection
True Collaboration
Developer friendly
Open and "integrat-able"
Evolving with the market
Comparing Total Cost of Ownership
Lotus Domino 5.05 vs. MS Exchange 2000
Radicati Group, December 2001
Per user per year
Average costs
Lotus
Microsoft
$145.93
$148.40
Maintenance Costs
$29.43
$32.72
Installation and
Configuration
$17.94
$41.15
Administration
$93.04*
$25.54
Acquisition Costs
Downtime
$20.73 **
Comparing Total Cost of Ownership
Lotus Domino 5.05 vs. MS Exchange 2000
Radicati Group, December 2001
* Putting aside the study's assertion that Notes admins work 80 hours per
week...
"Lotus Notes is particularly tailored to support messaging-based
applications, therefore, environments running Notes typically deploy a
greater number of messaging-based applications than any other
messaging environment. This accounts for the higher time spent by Notes
administrators on managing messaging-based applications."
** "The fairly high amount of downtime for Microsoft was due largely to
unscheduled downtime. Lotus downtime, on the other hand, was largely
for scheduled downtime."
Comparing Total Cost of Ownership
Microsoft Exchange is More Expensive than Lotus Domino
FERRIS INSIGHT BULLETIN
January 25, 2002
"Our belief is that you could at least half the reported
administration cost for a Lotus Domino deployment in order
to get a fairer comparison between the lifecycle cost of
Exchange and Domino for e-mail. Overall, this change gives
a per user saving of $4.80 per month with Domino vs. Exchange,
making Domino 22% cheaper to run."
Overcoming common concerns

Usability
Feature differences go both ways
Only Lotus offers a full-featured Web client
Notes 6 designed to conform
Use iNotes Outlook if you have to
Or check out OpenNTF.ORG's work on "Lookout"

Integration
IBM is Microsoft's largest ISV!
R5 features MAPI support, Office Doc Library, Wordmail, more
Domino can run with IIS, Domino 6 even more flexible
Active Directory and MMC management in Domino 6

Keeping Notes/Domino current
Manage your deployment effectively
Stay current on releases
"Desktop clients: Lotus Notes vs. Microsoft Outlook"

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"The license for Outlook is included in the site license for Office, so it may
seem at first blush to be cheaper. But the license cost is generally 5 percent of
the total cost of ownership. Enterprises should keep looking for the systems
and people costs that make up the other 95%"
"The Notes client uses the same messaging API (MAPI) compatibility with Office
... so most interactions with the Office suite are, in fact, available in the Notes
client"
"Synchronization of Outlook with Exchange is significantly less efficient than
replication of Notes with Domino. No improvement to this situation is expected
from Microsoft until at least 2003 (.8 probability)"
"Lotus does...provide a better base for development of a browser client, and is
expected to maintain that lead for at least the next two years"
DF13-2894, May 2001
Migrating from Exchange to Domino
Over 150 companies took advantage of our
Exchange/Groupwise buyback program in 2001
 Easier for smaller organizations, of course
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Migration tool built into Domino R5 Admin
iNotes Access for MS-Outlook available to ease the transition
Coexistence tools available from MS
Third party partner tools also available
Specially enabled "Move2Lotus" business partners
Call To Action
Understand Lotus' current and future strategy
 Be proactive at communicating the benefits of your
environment to your end users

No viruses, less downtime, better offline productivity

"The Truth is Out There" - Be vigilant against false
claims and conjecture
Visit http://www.lotus.com/compare

Be friends with your Lotus and IBM sales teams
and don't feed the FUD!
Questions?
•Submit your questions now by clicking on
the “Ask A Question” button in the bottom left
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Thank you!
[email protected]