Transcript Transferring a call - Directorate of Information Technology

AGARTALA CITY AREA NETWORK
commissioned and maintained
by
Telecommunications Consultants India Ltd. and HCL Comnet
For the
DIRECTORATE OF INFORMATION TECHNOLOGY
GOVERNMENT OF TRIPURA
A Road Map to Your Cisco IP Phone
1
2
Handset with
indicator light
Functions like a traditional handset. The
light strip at the top of the handset blinks
when the phone rings and can be set to
remain lit when you receive a voice mail
message.
For more information on working with
the handset, refer to the “Adjusting the
Handset, Speakerphone, and Headset
Volume”.
LCD screen
Displays features such as the time, date,
your phone number, caller ID, line/call
status and softkey tabs.
Cisco IP Phone
model type
Indicates your Cisco IP Phone model.
4
Line or speed dial
button
Opens a new line or speed dials the
number on the LCD screen. Phones in the
Cisco IP Phone 7960 series have six line
or speed dial buttons and phones in the
7940 series have two.
5
Footstand
adjustment
Allows you to adjust the angle of the
phone base.
6
Directories button
Provides access to call histories and
directories.
7
? button
Displays help on your LCD screen for a
phone button or function.
8
Settings button
Provides access to phone settings such as
contrast and ring sound, network
configuration, and status information.
9
Speaker button
Toggles the speaker on or off.
10
Mute button
Toggles the mute on or off.
11
Headset button
Toggles the headset on or off.
3
12
Volume
button
Increases or decreases volume for the handset, headset, or
speakerphone (depending upon which is currently active).
Also controls the ringer volume (if the handset is in its
cradle), and the LCD screen contrast.
13
Services
button
Provides access to any available phone services.
14
Messages
button
Provides access to a message system, if available.
15
Navigation
button
Enables you to scroll through text and select features
displayed on the LCD screen.
16
Dial pad
Works exactly like the dial pad on a traditional telephone.
17
Softkeys
Enable you to engage any of the functions displayed on
the corresponding LCD screen tabs. Softkeys point to
feature options displayed along the bottom of your LCD
screen. Softkeys change depending on the status of your
phone. For example, you can see one set of softkey
options when you pick up the handset, and another set
when the phone is not in use.
How To Use Cisco IP Phone 7960G
1.
2.
3.
4.
5.
Placing a call
There are five options for placing a new call.
Lift the handset and dial the number.
Press the line button and dial the number.
Press the speaker button and dial the number.
Press the handset button and dial the number.
Press the new call soft key and dial the number.
Answering a Call
There are three options for answering a call.
1. Lift the handset and answer.
2. Press the answer soft key and answer.
3. Press the speaker button and answer.
Ending a call
There are three options to ending a call.
1. Hang up the handset on the phone.
2. Press the end call soft key
3. Press the speaker button.
Transferring a call
To transfer a call to another phone press Transfer soft
key.Dial the number to witch you are transferring a
call.
When you hear ringing press Transfer again, or when
the person answer, announce the call and press
Transfer key.
Hang up the receiver on the phone to end your
participation.
Forwarding all calls
Press the CFwdAll soft Key.Dial the number to which
you want to forward all calls.To cancel forwarding of
all calls press the CFwdAll soft key.
Placing a call on hold
During a call, press the Hold soft key.To return to the
call, press the resume soft key.
Directory & Call Detail Button
Cursor Button
Directory & Call Detail Button
The button is used to view Call Detail and IP Phone user Directory.
On Pressing the “Directory & Call Detail Button”, a screen will
appear with four option & cursor is used to toggle between the
options.
1. Missed Call
Select using cursor & Press “select ”soft key to view list of Missed Call(s).
2. Receive Call
Select using cursor & Press “select ”soft key to view list of Received Call(s).
3. Placed Call
Select using cursor & Press “select ”soft key to view list of Placed Call(s) or Dialed Call(s)
4. Corporate Directory
Select using cursor & Press “select ”soft key to search for IP Ph. Directory.
Placing a Conference call
During a call , press the more soft key and then the confrm soft key. This opens a new line while
placing the others on hold.Place a call to another person.
When the call connect press Confrm again to add the person to the call.
Repeat the first three steps to add the another caller.