Thriving at the Liberal Arts Colleges: What We are Learning in Predictive Modeling in Higher Education (PPT)
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Thriving at the Liberal Arts Colleges: What we are learning in predictive modeling in higher education At Grinnell College David Kil, Chief Data Geek, Civitas Learning April 8, 2016 CIVITAS LEARNING, INC. – CONFIDENTIAL INFORMATION My Life: Quantified Self 3-year NIH grant on spreading good health behaviors through social network and nudging 20+ papers and 5 PhD’s awarded Min-by-min Activity Pattern: Co pa raw 20 10 mph ½ marathon No device 3:20 6:40 10:00 Seoul 13:20 Spain 16:40 20:00 23:20 160 155 0 mph Steps per day (K) Weight (lbs) 40 Marathons 20 150 145 0 # friends 40 20 0 100 50 0 Wellness meter Social reputation score 10/05/13 10/07/02 10/08/21 10/10/10 10/11/29 11/01/18 CIVITAS LEARNING, INC. – CONFIDENTIAL INFORMATION 11/03/09 11/04/28 11/06/17 Common Thread?: Relevance to students thriving at Liberal Arts colleges? CIVITAS LEARNING, INC. – CONFIDENTIAL INFORMATION Motivation: Help students get maximum benefit out of college Connect to lifelong friends & mentors Maximize graduation/job rates in right major Develop soft skills for networked economy Lifelong student success CIVITAS LEARNING, INC. – CONFIDENTIAL INFORMATION “Business and engineering schools do a pretty good job when it comes to teaching hard skills. But they don’t do so well with the softer competencies companies are also looking for. Finding and retaining talented individuals with this mix of capabilities is a challenge regardless of geography or industry.” – WSJ, 3/4/2016 Predicting Risk Alone Is Insufficient – Connected Analytics: Predicting success/risk to engagement to impact Multi-level linked-event feature extraction (why) Lifecycle management Impact results packaging for insertion into evidence-based knowledge DB Micro-pathway student success prediction (Who) Student engagement prediction (When, where) Action: Microintervention delivery Evidence-based action knowledge DB Program impact analysis using PPSM on termlevel student success metrics CIVITAS LEARNING, INC. – CONFIDENTIAL INFORMATION Student impact prediction & prioritization (What, how) Treatment impact analysis using dynamic PPSM on exposure to nudge Tier-1 impact analysis using engagement rule – KPI mapping Tier-2 Example with Real Data Targeted emails to middle 60% of students by engagement score (approx. SES range is 0.4-0.6) Day -1 to +6 pilot vs. control lift in SES = 0.015 p value = 0.00016 p value on pilot engagement score diff of diff 0.505 Control engagement score Engagement Score 0.5 0.495 0.49 0.485 0.48 -8 -6 -4 -2 0 2 days before/after email CIVITAS LEARNING, INC. – CONFIDENTIAL INFORMATION 4 6 8 10 Conditional Probability Table (CPT) Analysis Extended to Faculty for RT Coaching: The higher N, the greater hierarchical CPT depth (Example on student type, engagement score bucket, experience, days into section) Need a better strategy for dealing with students with low predictions The CPT view gives a comprehensive dashboard to help the faculty optimize outreach strategies. High-engagement students respond better in general CIVITAS LEARNING, INC. – CONFIDENTIAL INFORMATION Aha! I need to start my section the right way!!! Targeted emails are about twice more effective for new students Refining High-Risk Student Outreach with CPT Analysis Part of product roadmap Divide bottom 1/3 students into 3 groups Divide students into risk buckets 1. 2. Develop outreach strategies for pilots 1 and 2 Pilot 1 – mindset Pilot 2 – faculty mentorship Control 3. Key findings • Moderate-risk students • Special outreach for high-risk students • Contextual, personalized triggers • Short, NABC nudges with empathy • Micro-pathway prediction • Earlier term, new students CIVITAS LEARNING, INC. – CONFIDENTIAL INFORMATION Predictions over time Check pilot status using prediction score trend Perform formal outcomes analysis at census Strong agreement Decomposing Pathways: Nudging, Impact, Results Sort courses by enrollment per major – top 60120 courses Group similar courses based on course features & grade correlation between courses Create concurrent & forward course adjacency tables CIVITAS LEARNING, INC. – CONFIDENTIAL INFORMATION Create coursesequence Markov chain Perform 3-tier PPSM on feasible course sequences & pathway nudges Estimate datadriven requisite graphs & forecast course demand Design nudge rules & personalized content with NLP Degree requirement business rules Evidencebased action knowledge Time-Series Data, Privacy, and Small N • • • • Micro-pathway prediction More context-aware nudging Improved student experience Near real-time impact analysis faster impact insights • Greater N for model robustness • Improved ROI Examples 1. HRA design 2. Social network/ nudging – NIH 3. Happy Body Human values Data science Design thinking CIVITAS LEARNING, INC. – CONFIDENTIAL INFORMATION • Greater burden on stakeholders data and action (Person of Interest) • Creepiness factor (Minority Report) • Data security and student privacy Conclusion • Connecting the last mile in data science • Accelerate pathways from Data to Insight to Action to Learning • Importance of design thinking and science to provide greater value to user while respecting user privacy • People analytics = an emerging field • Opt-in and informed consent for passive data collection • Data control • Data aggregation, anonymization, and differential privacy for research • Trust and transparency, focusing on human values CIVITAS LEARNING, INC. – CONFIDENTIAL INFORMATION