Transcript 下載/瀏覽
Final Report N96C0009 黃宣綺 Kelly Huang What Is a Communication Strategy? 1. Problematicity: Strategies are adopted when problems in either learning or production are perceived and may interrupt communication. It is not part of the routine operations of language use. 2. Consciousness: This refers either to the learner‟s awareness that the strategy is being employed for a particular purpose, or the awareness of how that strategy might achieve its intended effect. 3. Intentionality: This refers to the learner‟s control over those strategies so that particular ones may be selected from the range of options and deliberately applied to achieve certain effects. Strategy involves choices Strategy involves goal setting The central question executives need to ask is: "Why should we communicate?" Inevitably, this leads to setting communication priorities. Unfortunately, most discussions of communication never reach this level, and implicit or ill-conceived objectives underpin the strategy. Strategy involves anticipating reactions Strategy serves as the basis for action What Makes a Communication Strategy Effective? Effective communication strategies to productivity gains, efficiency improvements, cost reductions, improved morale, and decreased turnover. An effective strategy shapes organizational memory - The communication strategy has a great deal to do with how events will he remembered, which in turn shapes employee responses.