Transcript HCSIS Consideration Reports

HCSIS Consideration Reports
The Supports Coordination
Organization Perspective
The HCSIS and IM4Q Connection
• Approximately 2 years ago, HCSIS began to
incorporate IM4Q into its design.
• The most important reason for the switch to
an electronic system was so that all IM4Q
related information could be shared uniformly
across all invested parties. (local program, AE,
SCO.etc)
The HCSIS and IM4Q Connection
• During the early stages of the IM4Q electronic
transition, many SCO’s were overwhelmed.
Thus creating the “stressed out Supports
Coordinator”.
The HCSIS and IM4Q Connection
The “stress” was short lived however, due to the
ability to use IM4Q consideration reports in
HCSIS which makes the tracking of IM4Q
considerations much easier.
IM4Q Reports in HCSIS
• At the Supports Coordination Organization level, there are 6 IM4Q
reports that we have access to.
IM4Q Aggregate Consideration Theme Report
IM4Q Aggregate Signs of Quality Theme Report
IM4Q Consideration Annual Aggregate Report
IM4Q Consumer Pre Survey
Detail Report(s):
IM4Q Consideration AE Report
Summary Report(s):
IM4Q Consideration Follow Up Report
IM4Q Reports in HCSIS
These reports provide information that can be
beneficial to the SCO. However, if tracking
considerations for your particular SCO has been
a challenge, the most useful report to utilize is
the IM4Q Consideration AE Report.
Let’s take a closer look into this report…..
IM4Q Consideration AE Report
The IM4Q Consideration AE report is helpful to
SCO’s because the report will show all of the
IM4Q considerations your organization currently
has in HCSIS. SCO’s can use this report to help
generate an EXCEL spreadsheet that can help
with an agency’s internal tracking of
considerations.
There are a few important things to remember….
Important things to remember for the
IM4Q Consideration AE Report….
This report is a “request "report. You will need
to allow HCSIS 24 hours to complete this
request.
Important things to remember for the
IM4Q Consideration AE Report….
After the 24 hour period has lapsed, you can go
and retrieve this report from your reports inbox.
Important things to remember for the
IM4Q Consideration AE Report….
• This report can be requested daily by your
SCO. It’s very important to run the report
often because information can and will
change in this report as you use this report to
submit your agencies considerations to your
local Administrative Entity.
Run this report often!!!!!
Inside the AE Consideration Report
Important: To optimize the use of this report, always open this report in Excel. This
will allow an easy transition in creating your own internal tracking spreadsheet for
your agency.
Here’s an example of an internal tracking spreadsheet taken directly
from the IM4Q Considerations AE Report, but with some personalized
additions to make tracking considerations for your SCO.
QUESTIONS????
The Administrative Entity
Perspective
IM4Q Reports in HCSIS
• At the Administrative Entity level, there are 10 IM4Q reports that we have
access to:
IM4Q Aggregate Consideration Theme Report
IM4Q Aggregate Response Report
IM4Q Aggregate Signs of Quality Theme Report
IM4Q Consideration Annual Aggregate Report
IM4Q Consumer Pre Survey
IM4Q Survey Status Report
IM4Q Survey Status Report for State Centers
Detail Report(s):
IM4Q Consideration AE Report
IM4Q Consideration Report with Interviewers
Summary Report(s):
IM4Q Consideration Follow Up Report
IM4Q Consideration AE Report
• Report provides information
by county/joinder
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SCO
SC
MCI
individual name
consideration ID#
consideration narrative
date of revision
AE/SCO response
• The AE uses this report to
see what considerations
have been entered by the
Local IM4Q program as well
which ones have been
addressed by the SCO.
• The AE can see which
considerations have been
sent back to SCO and not
responded to.
Let’s take a look
• One of the draw backs of this report is that it
does not include the date of the consideration
being entered. Not allowing the AE to track
that considerations are being address
according to the County Closing the Loop
policy.
• To address this, the local program sends us a
bi-weekly report of all considerations that
have been entered, along with individuals
interviewed that did not have a consideration.
Let’s take a look at the Local IM4Q Spreadsheet
Utilizing both reports, I have created my own spreadsheet.
Aggregate Consideration Primary
Theme Report
• Identifies “Status” of each consideration to
help track and determine any required action
• Identifies consideration as “open/closed”
• Providers numerical total of primary and
secondary consideration themes, as well as
major concerns, thus helping identify any
patterns/trends in considerations prompting
quality initiatives
The Annual Aggregate Report
• Identifies primary considerations with a break-out
with all secondary themes
• Identifies numerical totals by individual,
considerations and average days for SCO to
address considerations
• Identifies baseline data for comparisons by primary
and secondary themes
Questions
The Local Program Perspective
IM4Q Reports in HCSIS
•
At the Local Program level, there are 10 IM4Q reports that we have access to (same as
the AE):
IM4Q Aggregate Consideration Theme Report
IM4Q Aggregate Response Report
IM4Q Aggregate Signs of Quality Theme Report
IM4Q Consideration Annual Aggregate Report
IM4Q Consumer Pre Survey
IM4Q Survey Status Report
IM4Q Survey Status Report for State Centers
Detail Report(s):
IM4Q Consideration AE Report
IM4Q Consideration Report with Interviewers
Summary Report(s):
IM4Q Consideration Follow Up Report
Considerations Report with
Interviewers
• Identifies information by
Considerations ID#
Status
Primary and secondary theme
Major Concerns
Considerations source
Interviewers
Considerations Report with
Interviewers (continued)
It’s helpful to download the "CSV" style report and the PDF
report. Use the PDF report to match the headings on the CSV
report. The CSV report is more useful because you can easily sort
the data.
Our IM4Q Team Members find this information very helpful. The Team Members
can see that, as a result of their work, individuals’ lives are changed for the better.
Considerations Follow Up Report
• Providers numerical total by county/joinder
on
Considerations reported
Follow up
Outcomes
Percentages for follow up
Satisfaction/dissatisfaction with outcomes of the
consideration
Annual Aggregate Report
• Run at the end of the year to use in our
Independent Monitoring for Quality Survey
Results.
Questions
Helpful Tips:
• To instantly see all considerations that need to
be responded to by the SCO
Go to M4Q-IM4Q-Considerations and in the drop
down box select Response Pending
Helpful Tips (continued):
• To instantly see what considerations have been
submitted by the SCO for AE to review
 Go to M4Q-IM4Q-Considerations and in the drop down
box select AE/SCO Response Submitted
Helpful Tips (continued):
• The other drop down options that are available:
 Data Entry Complete, In Progress (when the AE reviews
the response to a consideration and forgets to Agree)
 Addressed, Pending Resolution (for the local program to
review the response to the consideration)
 Addressed Resolved
 Addressed Unresolved
 Major Concern Indicator
 Considerations Submitted by IMT
 AE/SCO Response Saved
Contact Information
• SCO – Aisha Williford (Quality Progressions)
[email protected]
• AE – Mirka Picone (Northampton County)
[email protected]
• Local Program – Jen Duggan (Advocacy
Alliance)
[email protected]