Document 9651525

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Subject
Year
: V0206 – Administrasi &
Operasional Kantor Depan
: 2009
Property Management System
Week 3
Review Questions #3
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When arranging equipment at the front desk, what factors should be
considered?
Why is the position of the front desk in a hotel lobby important?
Why should a need analysis be performed before computers are
purchased? What are the components of needs analysis?
Why are computer software considerations more important that the
hardware considerations?
How would you go about verifying vendor claims when considering the
purchase of a property management system?
Review the computer applications described in this chapter. Explain how
they are used to provide better service to the guest and to improve financial
control in the hotel.
Bina Nusantara
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THANK YOU AND
HAVE A GOOD DAY
Bina Nusantara
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