Transcript Document 9651520

Subject
Year
: V0206 – Administrasi &
Operasional Kantor Depan
: 2009
Security
Week 13
Review Question #12
1.
2.
3.
Bina Nusantara
Hospitality management also includes providing a safe environment.
a. true
b. false
The security department of a hotel includes which of the following?
a. sets policies for safety
b. organizes programs for safety
c. trains employees in safety practices
d. should be directed by a trained professional
e. all of the above
An in-house security department includes which of the following?
a. is cost effective
b. works with other members of the management staff to develop safety
programs
c. parcels out the role of security to other management staff members
d. both A and C
e. performs hall patrol only
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Review Question #12
4. The initial cost of an electronic key system is perceived as a
disadvantage by some hoteliers.
a. true
b. false
5. Battery-powered, hardwired, host computer, keypuncher, and
templates are used to describe which of the following?
a. electric security
b. hard electric key
c. electronic key system
d. hard key system
e. none of the above
6. Guest should be encouraged to read the fire safety instructions
posted on guest room doors by offering an incentive which can be
redeemed at the gift shop, lounge, or restaurant in the hotel.
a. true
b. false
Bina Nusantara
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Review Question #12
7. Developing a fire action communication procedure for front office
personnel should be performed prior to the emergency and
communicated through training to all personnel.
a. true
b. false
8. Employee safety programs begin with which of the following?
a. buying pamphlets on fire safety
b. use of a hired consultant to deliver training sessions
c. supervising with a safety conscious attitude
d. establishing a safety committee
e. both C and D
Bina Nusantara
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THANK YOU AND
HAVE A GOOD DAY
Bina Nusantara
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