T.E.A.M. Talk: Communicating with Style

Developed by the: University of Wisconsin Oshkosh and Wisconsin Department of Health Services

Learning Points • Identify your personal communication style and the style of others • Improve communication skills, both verbal and nonverbal • Communicate successfully with other styles • Understand communication challenges with clients and their family members • Adapt communication skills for a more successful team

Identifying Communication Styles

Who’s On Your Team?

Identifying Communication Styles Verbal vs. Nonverbal Communication

T.E.A.M. Talk: Communicating with Style

• It’s not what we say but how we say it!

• Sort the cards by the one that is most like you to the one that is least like you • Don’t think about it too much--just go with your first impressions

Activity: Analyze the Styles

• What strengths does your style bring to the team? • How could your style limit the team?

More About T.E.A.M. Talk

• Avoid Stereotypes • Reduce Conflict with Others • Improve Communication with:  Other styles  Clients  Family members of residents

Activity: Examples of Conflicts

• Review the Example Assigned to Your Table • Note Your Responses in the Spaces Provided •Why It’s Important to Understand Style

Learning Points Review • Identify your personal communication style and the style of others • Improve communication skills, both verbal and nonverbal • Communicate successfully with other styles • Understand communication challenges with clients and their family members • Adapt communication skills for a more successful team