Transcript Buying and Selling Group 4 Carter Sample, Brandin Neal, Garrett Berry, Raymond Harris

Buying and Selling
Group 4
Carter Sample, Brandin Neal, Garrett Berry,
Raymond Harris
History
• Founded by Pierre Omidyar in 1995
• Originally name Echo Bay Technology
• Echobay.com was already in use, shortened to
ebay.com
• Jeff Skoll & Meg Whitman joined in 1998 as CoFounders
History
• eBay was focused on customer feeling
safe
• 2004 135 Million users worldwide
What is eBay?
• Online auction intermediary
• Buy and Sell almost anything
• Easy to use, very popular
Buying
Buying
Helpful Statistics
• eBay users worldwide trade more than
US$1,640 worth of goods on the site every
second.
• At any given time, there are approximately
104 million listings worldwide.
Finding What You Need
• Use the search
• Use the categories
Narrow it down
Narrow it down
Narrow it Down
Find the Right Price
Looking at a Product
• Read everything
• Look at the
feedback
• Date ending?
• Price and shipping
Cost
Buy it Now or Bid
• Buy it Now
• Bid
– Wait until it’s almost
over
– Automatically bids up
to set price
• Reserves
Selling
Select a Category
Add a Title
Choose a Picture
• Make sure the
picture is clear
• Original
• If expensive put
more than one
X
Describe the Item
• Detailed description
of what it is
• Condition (be
honest)
• Why you are selling it
• Payment options,
who pays shipping,
etc.
Set Prices
• Review what others
have sold for
• “Buy it now” option?
• Shipping Cost
• Set Reserve?
Review Auction
Keep in Touch
• Review messages frequently
• Try to respond promptly and clearly
• Be proactive on providing info/pictures to inquires
PayPal
• Fast and Popular accepted way of
payment
• Safe (for the most part)
• The most commonly recognized form of
payment on eBay
Safety Tips for Buying
• If you have to use bid retraction
• Make sure your ok with methods of shipping
and payment
• Be wary of deals that are “too good to be
true”
• Be wary of auctions where you purchase an
item, but have to wait a few months before it
ships
• Make sure items are authentic (certificate or
other proof)
Safety Tips for Buying
• Careful of “untested” items
• Check the return policy
• Don’t be scared to file a complaint, do it in a
timely manner though.
Safety Tips for Selling
• Check feedback of bidders
• Don’t end the auction early or sell
outside of eBay
• Don’t be shy about contacting the buyer
repeatedly if you don’t get payment
• Consider not doing “worldwide” sales
• Don’t have your friends “bump” an item
Safety Tips for Selling
• A few items you can get in trouble selling
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Firearms
Knockoff music, software, movies, TV shows
Raffles
Cable descramblers
Any item that violates intellectual property laws
Review
• Narrow it down
(search and
categories)
• Check Prices
• Read everything
• Use safe methods of
payment
• Be descriptive
• Provide good
pictures
• Be honest
• Communicate
quickly