Transcript Princes, Paupers and Progress: a Report on the Parallel Session IWMW-2000, 7 Sept 2000 Session leader: Miles Banbery, University of Kent Session reporter: Malcolm Raggett,

Princes, Paupers and Progress: a
Report on the Parallel Session
IWMW-2000, 7 Sept 2000
Session leader: Miles Banbery, University
of Kent
Session reporter: Malcolm Raggett, School
of Oriental and African Studies
Outline of session
Initial talk by Miles outlining how to:
get more money
use that money well
gain user support by providing a professional
service
set up unconventional deals with others
3 groups discussed:
professionalism
efficiency and productivity
financial resources
Professionalism
What makes us professional?
Ability to communicate
Validation against some norm (e.g. qualification
or registration)
User surveys
Standards (e.g. Codes of Practice)
measurement
Efficiency and Productivity
Improvements could be achieved by
Standardised approaches – processes &
procedures
Rapid identification of common needs & wants
Standardising offered options
Improved teamwork
Improved project planning and workload
management
Financial Resources
Realistic and consistent re-charging
Centralise Web provision & re-charge
Barter
Establish central funds & allow bids
Accredit students & use them via an
“agency”
Know the rules and play them
Keep an ear to the ground, an eye on the
screen and be nosey, to piggyback on
others’ funding
Further action
Establish a set of incremental or modular
qualifications for Web/e-publishing professionals
Issue guidelines of Good Working Practice for
Web/e-publishing professionals and offer training
Offer middle-management training in
communications, teamwork, customer relations
and project management
Offer training in creative ways of getting and
using financial resources, including writing bids
and proposals, negotiation skills and sources of
information about funding.