WORKERS’ COMPENSATION REGIONAL WORKSHOPS Effective Safety Meetings Steve Searle VP Account Services Employer’s Claim Management, Inc.
Download ReportTranscript WORKERS’ COMPENSATION REGIONAL WORKSHOPS Effective Safety Meetings Steve Searle VP Account Services Employer’s Claim Management, Inc.
2014 WORKERS’ COMPENSATION REGIONAL WORKSHOPS Effective Safety Meetings Steve Searle VP Account Services Employer’s Claim Management, Inc. Effective Safety Meetings Effective Safety Meetings Plan the meeting • Circulate an agenda • Set up you location • Start / finish on time Effective Safety Meetings Keep it snappy • Average attention span 20 mins. • Limit the number of topics • Get to the point Effective Safety Meetings Make it social • Questions • Comments • Stories Effective Safety Meetings Engage Your Employees • Don’t read your presentation word for word • Use pictures or short videos Effective Safety Meetings Engage Your Employees • Don’t read your presentation word for word • Use pictures or short videos • Ask employees questions • Use outside sources Effective Safety Meetings Make It Pertinent • Helpful • Relevant • Seasonal • Compliance Related Effective Safety Meetings Invite Right • Limit attendance • Who • Why Effective Safety Meetings Top Management • You don’t have to say anything • If you come, you stay • Undivided attention Effective Safety Meetings Documentation is a MUST “Trust But Verify” EFFECTIVE ACCIDENT INVESTIGATION WHO INVESTIGATES ACCIDENTS? •Department head or supervisor •Has the best knowledge of: •People •Equipment •Tools •Tasks WHAT TO INVESTIGATE •Employee(s) •Accident scene •Tools, machinery and equipment •Time of day, day of week, shift •Cause of the accident WHEN TO CONDUCT ACCIDENT INVESTIGATION? Investigate Promptly: •Identify people •Identify witnesses •Identify equipment, tools, property WHERE TO CONDUCT ACCIDENT INVESTIGATION? •The accident scene •The interview room WHY INVESTIGATE ACCIDENTS? •Identify deficiencies in the safety management system •Implement corrective actions to prevent a similar accident •Control the costs of your accidents FACTORS TO INVESTIGATE •Who was involved in the accident •What was involved in the accident •Where was the location of the accident •When the accident occurred •Why the accident occurred WHO •Job title •Years with company •Years in current position WHAT •Job task •Machine or equipment •Tools •Chemicals WHERE •Location or department •Inside or outside •Environment – wet or dry WHEN •Time •Day •Shift WHY Causes of the accident •Immediate Causes •Basic Causes •Management Systems IMMEDIATE CAUSES •Unsafe acts •Unsafe conditions BASIC CAUSES •Personal factors •Job factors MANAGEMENT SYSTEMS •Program •Training •Inspection •Enforcement FOR EXAMPLE Employee slip & falls from water on the floor. • Unsafe act – running • Unsafe condition – water on the floor • Personal factor – taking shortcuts • Job factor – fast pace of job • Management system – no program to address falls; no employee training; no inspections; no enforcement of rules CORRECTIVE ACTION •Immediate corrective actions •Correct or repair the hazard •Instruct or counsel the employee CORRECTIVE ACTION •Recommended corrective actions •Establish program/procedures to address the issue •Conduct employee training •Perform inspections •Enforce proper work practices and conditions COMPLETE THE REPORT •Identify the Who, What, Where, and When •Describe the accident •List the causes •Provide corrective actions FOLLOW-UP •What was completed •What needs to be completed •Do corrective actions work •Were there similar accidents since corrective actions were implemented QUESTIONS? Hazard Recognition Hazard Recognition OSHA’s Injury and Illness Prevention Program (I2P2) • Management Leadership • Worker Participation • Hazard Identification and Assessment Hazard Recognition What NOT to Do! • Don’t let the injured employee complete the First Report of Injury • Don’t authorize treatment for a personal physician • Don’t hesitate to Call ECMI for assistance What NOT to Do! • Don’t refuse an injured employee medical treatment • Don’t tell an employee an injury is not covered by WC • Don’t make the injured employee drive himself to the doctor • Don’t drug test without a written policy What NOT to Do! • Don’t make an injured employee find his own ride home from the doctors office • Don’t ask an employee to exceed his light duty restrictions • Don’t punish your employees with light duty • Don’t fire an employee for getting hurt • Don’t throw the lawsuit in the garbage What NOT to Do! • Don’t use coins or bolts to replace fuses • Don’t use electrical tape to repair an extension cord • Don’t trust a GFCI to save your life What NOT to Do! • Don’t Repair a broken ladder • Don’t let employees operate unguarded equipment • Never trust a magnet when used for lifting • Don’t stand under an unsecured raised load What NOT to Do! • Don’t forget to document all safety training • Don’t let employees disable safety devices, guards or interlocks • Don’t let safety rules go unenforced What NOT to Do! • Don’t assume you know the cause of the accident before you have had a chance to Investigate • Don’t be fault finding. Be fact finding • Don’t rely solely on eye witnesses What NOT to Do! • Don’t assume the employee can operate all the equipment that he says he can • Don’t assume employees know everything that they should • Don’t assume employees are following safety rules and regulations What NOT to Do! • • • • • • Don’t record every injury on the OSHA 300 log Don’t send your OSHA Log to OSHA unless they ask you to Don’t refuse entry to the OSHA inspector Don’t wait until January 31st to start the OSHA Log Don’t let the secretary sign the OSHA 300A form Don’t ignore OSHA multiple injury/fatality reporting requirements OSHA STANDARDS UPDATE 2014 OSHA RULEMAKING PROCESS • Stage 1 Make the decision • Stage 2 Develop proposed rule • Stage 3 Publish proposed rule • Stage 4 Analyze record • Stage 5 Develop final rule • Stage 6 Publish final rule • Stage 7 Post activities FINAL RULE STAGE • Confined Spaces in Construction • Electric Power Transmission & Distribution Electrical Protective Equipment • Walking Working Surfaces & Personal Fall Protection Systems (Slip, Trip & Fall Prevention) • Occupational Injury & Illness Recording & Reporting Requirements PROPOSED RULE STAGE • Occupational Exposure to Crystalline Silica • Modernizing Injury & Illness Recordkeeping • Injury & Illness Prevention Plan (I2P2) • Occupational Exposure to Beryllium • Combustible Dust • Cranes & Derricks in Construction PRE RULE STAGE • Bloodborne Pathogens • Infectious Diseases • Reinforced Concrete in Construction & Preventing Backover Injuries & Fatalities REMINDER • GHS Employee Training – 12/1/13 REMINDER OSHA 300A 2/1/14 – 4/30/14 RESOURCE • OSHA’S Quick Takes – Twice-monthly electronic newsletter www.osha.gov/as/opa/quicktakes/qtpostcard.html • Compliance Assistance/Outreach – Quick Start for: • General Industry • Construction • Health Care • Hispanic Outreach www.osha.gov/dcsp/compliance_assistance/quickstarts/ind ex.html RESOURCE • Publications www.osha.gov/pls/publications/publication.html • Safety/Health Topics Page www.osha.gov/SLTC/index.html • Inspection Data by Establishment www.osha.gov/oshstats.index.html • Frequently Cited OSHA Standards www.osha.gov/pls/imis/citedstandard.html QUESTIONS? Claims Management • Company Authorized Physician • Post injury Drug Testing • Modified Duty • Timely Reporting EFFECTIVE SAFETY TRAINING ICE BREAKER • Before Mt. Everest was discovered, what was the highest mountain in the world? • Billie was born on December 28th, yet her birthday always falls in the summer. How is this possible? • How many animals of each species did Moses take aboard the ark? PRE TEST BACK SAFETY • The most common site for back pain is the upper back, between the shoulder blades. T / F LADDER SAFETY • Weight ratings on ladders refer only to the maximum weight of the person using the ladder. T / F ERGONOMICS • Repetition can be reduced through the use of work practices, such as job rotation. T / F OBJECTIVE • What is your goal for this training? • What do you want to accomplish? MOTIVATION What’s in it for me? WHO • New Employees • Existing Employees • Temporary Employees • Supervisors WHAT • Relevant Topics • Ergonomics • Slip, Trip, Fall Safety • Defensive Driving Skills •- • Hazard Communication • Emergency Action Plan • Persona; Protective Equipment WHEN • New Employee Safety Orientation • Regular Safety Meetings WHERE • Able to Listen • Able to Learn WHY • Change Behavior • Unsafe Acts TRAINING TIPS • Establish clear and measureable objectives • Design training to meet the objectives • Understand the adult learner • Incorporate techniques to engage employee ENGAGING ADULT LEARNERS • Set goals • Know the topic and how it relates to the work environment • Know the level of current knowledge • Respect experience ENGAGING ADULT LEARNERS • Seek participation • Build rapport • Offer affirmation • Evaluate, adjust and move forward TECHNIQUES TO ENGAGE • Use hands-on-training • Involve employees • Put yourself in their shoes – or seats • Group projects • Use demonstrations • Ask questions • Reward POST TEST BACK SAFETY • The most common site for back pain is the upper back, between the shoulder blades. T / F LADDER SAFETY • Weight ratings on ladders refer only to the maximum weight of the person using the ladder. T / F ERGONOMICS • Repetition can be reduced through the use of work practices, such as job rotation. T / F OPPORTUNITYISNOWHERE OPPORTUNITY IS NOWHERE OPPORTUNITY IS NOW HERE QUESTIONS? ECMI Safety Resources www.employersclaim.com Safety Materials Library Login • User Name • Password Safety Training Material Library Videos (550) Posters (16) Booklets (20) Training Materials Sample Policies & Procedures Publications Safety Meeting Information Industry Specific Toolkits • Poster • Employee Handout • PowerPoint Industry Specific Toolkits Education Healthcare Public Entity Manufacturing Restaurants Webinars •Healthcare • Desktop Safety Training • Full Length Webinars CompInfoCenter • Member • My Documents • Certificates • Reports • Claims • Administration 2014 WORKERS’ COMPENSATION REGIONAL WORKSHOPS