Transcript Cooperating Teachers: How to Reset Your Password in Tk20 Use this after your initial account set up if you cannot remember your TK20 password.

Cooperating Teachers:
How to Reset Your Password in
Tk20
Use this after your initial account set up if
you cannot remember your TK20 password
Click on the link directly under the
Tk20 Login area
Type in the email address entered during your
initial Tk20 set up
NOTE—When you first logged
in to Tk20, you were prompted
to change your password, add
an email address, and create a
security question (this is case
sensitive!).
The email address you chose to
input here is the email address
where your password reset
instructions will be sent in the
future.
After you input your email address,
you will be prompted to answer the
security question you created
Click the box that says Email My Password
A message will then appear above the Login
area stating that your information has been
emailed to you
You will receive this email
You will then be directed to the page
below to change your password in
Tk20
Fill in your information
here and click save
SUCCESS!
You have now changed your password
and accessed your account!
Troubleshooting:
IF you receive the following error message
when inputting your email
One of two things could cause this:
1. You logged in once when your account was set-up from the link that was sent to your
email, but never went through the steps to create a password and input an email
where password resets would be sent.
2. Your email that you input for password resets is incorrect or has changed
Troubleshooting:
#1—If you never created a new
password
• You can use the original credentials sent to you when
your account was set up to login. The credentials looks
something like this:
Jsmith0000
Ct1234
• After you input these credentials you will walk through
the process of changing your password, setting a
security question, and entering a password reset email
address
Troubleshooting:
#2—If your email address has changed
or is incorrect in the system
• If you tried to input your original credentials
and received an error message, your email
address is probably incorrect in tk20.
• Please call us at (937) 775-2821 and we will
help you reset your password.