Transcript Branch Office Resiliency Data Center Voice Resiliency Metropolitan Data Center Resiliency User Services Component (Presence & Conferencing) Registrar Component Registration & Routing Communicator CS “14” IP Phone User’s Desktop.

Branch Office Resiliency
Data Center Voice Resiliency
Metropolitan Data Center Resiliency
User Services Component
(Presence & Conferencing)
Registrar Component
Registration & Routing
Communicator
CS “14”
IP Phone
User’s Desktop
Data Center - EE Pool 1
Presence
Conferencing
Active Directory
AD & DNS
Registrar
(Registration
& Routing)
Alice’s Primary Registrar
& User Services:
EE Pool 2
Backup
Registrar
Pool
Data Center - EE Pool 2
Presence
Conferencing
Bob’s Primary
Registrar & User
Services:
EE Pool 1
Branch Office
Active Directory
AD & DNS
Registrar
(Registration
& Routing)
Registrar
Survivable Branch Appliance
Joe’s Primary
Registrar: SBA
User Services:
EE Pool 1
High Availability & Resiliency Architecture
Data Center Voice Resiliency
Metropolitan Data Center Resiliency
Users
No Local Infrastructure
or gateway only
25
Data Center
WAN
Medium Branch - (25-1000 users)
SBA
Survivable
Branch
Appliance(s)
500
PSTN
1000
Active Directory
AD & DNS
Large Branch (>1000 users)
Circuit
Packet
Survivable Branch Server
or Standard Edition Server
and Separate Media Gateway
Edge
Server
CS “14”
Pool
WAN
SBA
PSTN
Data Center
Branch Office
Components
• Windows Server® 2008 R2
• Mediation Server
• Registrar
• PSTN Gateway
Functionality
• SIP Registrar
• Normal/Failover mode
• SIP Proxy & Routing engine
• PSTN connectivity
• Voicemail routing
• PSTN re-routing
• Centrally provisioned
• Up to 1000 user support
Go-To Market
• OEM (Embedded channel)
• Current partners
• Audiocodes
• Dialogic
• Ferrari
• HP
• NET
Dialogic:
Existing
DMG4000
Hybrid can
be converted
to SBA
HP:
Customers
using
ProCurve
switches can
convert it
into a SBA
by buying
the module
Audiocodes
Mediant 1000 –1U, 4E1/T1, redundant
power supply, MSBG-Firewall, Routing engine
Mediant 2000 – 1U, 480 concurrent calls,
redundant power supply
Dialogic
DMG 4000, 1U, 4 E1/T1, Redundant power
supply
Ferrari
1U, 4 E1/T1, Redundant Power supply
HP
SBA Module running on Procurve 54xx
switch Chassis. Redundant Power supply, 8
E1/T1, Layer 2 functionality
NET
UX Series. 1U, 8 E1/T1, Redundant power
supply. MSBG-Firewall, Routing engine
Audiocodes:
Existing M1k
and M2k
gateways
can be
converted
to SBA
Ferrari: Existing
R2 Hybrid
gateway can be
converted into
SBA
NET: New HW to
support SBA.
Migration plan
for customers
wanting to move
to UX platform.
CS“14” Admin (Data Center)
SBA Drop Shipped to
Branch with Software
installed
Active
Directory
Computer
Technician connects
to WEB based GUI,
IP Configuration.
Add SBA to
the Topology.
Join to Domain &
complete SW
configuration.
Move Users
to the SBA.
Enable CS Replication.
SBA downloads topology
& configuration.
Request & Assign Certs.
Start CS services.
Finish GW Config and
test PSTN Connectivity
with temp user account.
CS“14” Admin (Data Center)
Change Normalization Rules
Change Routing Rules
Change User Policies
CS “14” Central Management Server
Store Configuration
Replicate to SBA
Replicated
to the SBA
Branch Office(s)
SBA receives & processes
replication
Original equipment
manufacturer (OEM) notified
about impending CS Update
X-5 Biz Days
OEM Downloads and
tests the update
Date X
MSFT Update
Compatibility
issues
Partner addresses the
issue if any
Partner notifies
the customer on
update
compatibility
X+30 Days
Features Available with WAN Down
PSTN Inbound and Outbound calls
WAN Up
All Features Available
WAN Down
Basic Voice Features Available
Intra-Site calls, Inter site calls (PSTN Rerouting)
Hold, Retrieve, Transfer
Authentication, Authorization
Voicemail Deposit (Redirect to ExUM in Data Center)
Voicemail Retrieve (through PSTN)
Call Forwarding, SimulRing, Boss-Admin, Team-call
Call Detail Records (CDR)
All 2 Party Intra Site communications
Audio Conferencing through PSTN
Contact Search
Features Unavailable
Inter-site Data (IM, App Sharing, etc.)
Conferencing (IM, Video and Web)
Presence & DND based routing
Modify Presence or Change Call Forwarding Settings
Contact List
Response Group and Call Park
Resilient CS “14” clients: Communicator, Attendant Console, Communicator Phone Edition
Branch Office
Data Center
1. DNS SRV Query
Active Directory
Response: (Multiple) Director Pool FQDN
Active Directory Domain Services
Domain Name Server
2. TLS to Director Pool. SIP Register
Response: 401 Redirect to Cert Provisioning
5. SIP Register
Bob
Response: 301 Redirect
Primary: SBA FQDN, Backup: EE Pool FQDN
CS “14” Director
3. https;//PoolFQDN/CertSvc
6. SIP-TLS* Register
200 OK
(Cert Auth)
Client caches SBA FQDN**
And IP Address
IIS - IWA Auth
Get Certificate
4. Certificate Replication
SBA
CS “14” Enterprise Edition Pool
Normal Mode
WAN Down
SBA Down
User Registers with SBA
Branch user: No change
External: Register to pool
Users register w/Backup
registrar in the datacenter
Edge
Server
CS “14”
Pool
Edge
Server
Data Center
WAN
CS “14”
Pool
Edge
Server
Data Center
PSTN
SBA
WAN
CS “14”
Pool
Data Center
PSTN
SBA
WAN
PSTN
SBA
Branch Office
TLS to cached FQDN and IP
SIP Register
(Cert Auth)
Bob
Data Center
SBA
Active Directory
Active Directory Domain Services
Domain Name Server
200 OK
WAN
CS “14” Director
Branch Office
DHCP* Options
120 Query
SBA FQDN
Alice
(new client)
TLS to SBA FQDN
SIP Register
(Cert Auth)
200 OK
DHCP Server or
CS DHCP on SBA
SBA
CS “14” Enterprise Edition Pool
Media
Signaling
Intra-Branch
Branch PSTN Calls
Signaling/media don’t traverse WAN
SBA routes the call between the users
SBA sends call to the PSTN
No WAN involved
Edge
Server
CS “14”
Pool
Edge
Server
Data Center
WAN
PSTN
SBA
CS “14”
Pool
Data Center
WAN
PSTN
SBA
Media
Signaling
Inter-Branch / HQ Calls
Branch User through Edge
Signaling/media traverse WAN
SBA routes the call to the other pool
Call Routing through SBA
WAN used for Signaling, not Media
Edge
Server
CS “14”
Pool
Edge
Server
Data Center
WAN
PSTN
SBA
CS “14”
Pool
Data Center
WAN
PSTN
SBA
Media
Signaling
Intra-Branch Calls
Inter-Branch/HQ Calls
Two-party voice/video/IM/App Sharing
Audio Conferencing through PSTN
No Presence or Video Conferencing
SBA Initiates PSTN Rerouting
Media is over PSTN (Voice Only)
Edge
Server
CS “14”
Pool
Edge
Server
Data Center
WAN
PSTN
SBA
CS “14”
Pool
Data Center
WAN
PSTN
SBA
Media
Signaling
External Branch User
SBA Down
Remote user has full functionality
(excepting inbound PSTN)
through data center pool
Clients register w/Backup Registrar in DC
Functionality driven by pool over WAN
No functionality loss
Edge
Server
CS “14”
Pool
Edge
Server
Data Center
Data Center
WAN
PSTN
SBA
CS “14”
Pool
WAN
PSTN
SBA
High Availability & Resiliency Architecture
Branch Office Resiliency
Metropolitan Data Center Resiliency
Features Available to Users
In Case of Data Center Disaster
PSTN Inbound calls (carrier provided)
PSTN Outbound calls
Intra-Site calls and Inter site calls
Edge
Server
Backup
Registrar
CS “14”
Pool
Edge
Server
Hold, Retrieve, Transfer
CS “14”
Pool
Authentication, Authorization
2 Party Intra Site Instant Messaging (IM)
and Audio/Video (A/V)
WAN
Call Detail Records (CDR)
WAN
Singapore Data Center
Berlin Data Center
Call Forwarding, Simultaneous Ringing,
Delegation, Team-call
Join conferences scheduled by users
homed on other pool
Failover
Features Unavailable
Conferencing Auto Attendant (AA) (through PSTN)
Schedule IM, A/V & Web Conferences
Presence and Do Not Disturb (DND) based routing
Updating Call Forwarding settings
Response Group Service & Call Park
Voicemail Deposit (Redirect to Exchange UM in the datacenter)
Voicemail Retrieve (through PSTN)
Features Available to Users
In Case of Data Center Disaster
PSTN Inbound calls (carrier provided)
PSTN Outbound calls
Intra-Site calls and Inter site calls
Edge
Server
Hold, Retrieve, Transfer
CS “14”
SE Pool
CS “14”
SE Pool
Backup
Registrar
Authentication, Authorization
2 Party Intra Site Instant Messaging (IM)
and Audio/Video (A/V)
Call Detail Records (CDR)
Data Center
Call Forwarding, Simultaneous Ringing,
Delegation, Team-call
Join conferences scheduled by users
homed on other pool
Failover
Features Unavailable
Conferencing Auto Attendant (AA) (through PSTN)
Schedule IM, A/V & Web Conferences
Presence and Do Not Disturb (DND) based routing
Updating Call Forwarding settings
Response Group Service & Call Park
Voicemail Deposit (Redirect to Exchange UM in the datacenter)
Voicemail Retrieve (through PSTN)
Backup
Registrar
Berlin Data Center
Edge
Server
CS “14”
Director Pool
AD DS & DNS
(1)
(2)
CS “14”
Pool One
WAN
(3)
(4)
(5)
(6)
Edge
Server
CS “14”
Pool Two
Singapore Data Center
High Availability & Resiliency Architecture
Branch Office Resiliency
Data Center Voice Resiliency
Features Available to Users
If One Data Center goes Down
PSTN Inbound calls
NY Data Center
Active
SQL
Edge
Server
FE 1-2
NJ Data Center
Low
latency
WAN
Passive
SQL
PSTN Outbound calls
Intra-Site calls and Inter site calls
Edge
Server
Hold, Retrieve, Transfer
Authentication, Authorization
2 Party Intra Site IM and A/V
FE 3-4
Call Detail Records (CDR)
Call Forwarding, SimulRing
Boss-Admin, Team-call
Voice Apps (CAA, Response Group, Call
Park)
Conferencing (IM, A/V and Web)
Presence and DND based routing
Updating Call Forwarding settings
Features Available Depending on
Exchange UM Deployment
Voicemail Deposit
Voicemail Retrieve
Monday
Tuesday
4:30PM UNC320 CS “14”: What's New in Communicator “14” Experience & Backend
Amit Gupta
9:45AM UNC311 CS “14”: Architecture
Mahendra Sekaran
1:30PM UNC313 CS “14”: Voice Architecture and Planning for High Availability
Jamie Stark
3:15PM UNC312 CS “14”: Network Considerations
Neil Deason
5:00PM UNC314 CS “14”: Voice Deployment
Jamie Stark
8:00AM UNC318 CS “14”: What's New in Conferencing Experience & Backend
Cameron & Tim
9:45AM UNC317 CS “14”: Management Experience
Anand & Cezar
Wednesday 11:45AM UNC321 CS “14”: Interoperability: Voice, Video, Conferencing, IM, & Presence
Thursday
Francois Doremieux
1:30PM UNC316 CS “14”: Monitoring and Reporting
Jared & Neil
5:00PM UNC315 CS “14”: Setup and Deployment
Peter Schmatz
9:45AM UNC208 CS “14”: What's New in Devices
Avi & Sachin
TechEd Online
microsoft.com/communicationsserver
Technical Library
NextHop
DrRez on Twitter
Communications Server
Partner Link
Customer Link
Exchange 2010 SP1 Beta download
Exchange Server
www.microsoft.com/teched
www.microsoft.com/learning
http://microsoft.com/technet
http://microsoft.com/msdn