Perilaku Dalam Organisasi STIMIK STIKOM BALI STIKOM BALI 2009 Jumat, 06 Nopember 2015
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Perilaku Dalam Organisasi STIMIK STIKOM BALI STIKOM BALI 2009 Jumat, 06 Nopember 2015 1 Pengertian organisasi Pengertian Perilaku Organisasi Tingkatan Analisis dalam Perilaku Organisasi Model organisasi: Perilaku, struktur dan proses Tujuan Mempelajari Perilaku Organisasi STIKOM BALI 2009 Jumat, 06 Nopember 2015 2 Entities that enable society to pursue accomplishments that can’t be achieved by individuals acting alone Source : Gibson Organisasi adalah suatu sistem yang terdiri dari pola aktivitas kerjasama yang secara teratur dan berulang-ulang oleh sekelompok orang untuk mencapai suatu tujuan. Source : Indriyo G. STIKOM BALI 2009 Jumat, 06 Nopember 2015 3 Sistem ◦ Sistem terbuka, dimana batas organisasi adalah lentur dan menganggap bahwa faktor lingkungan sebagai input. Pola Aktivitas ◦ Urutan pola aktivitas dilakukan relatif teratur dan berulangulang. Sekelompok Orang ◦ Adanya keterbatasan pada manusia mendorong untuk membentuk organisasi. Tujuan Organisasi ◦ Tujuan yang bersifat jangka panjang dan relatif abstrak disebut MISI Organisasi. ◦ Tujuan jangka pendek yg lebih spesifik disebut Tujuan Operasional atau Objective. STIKOM BALI 2009 Jumat, 06 Nopember 2015 4 The field of study investigates the impact that individuals, groups, and structure have on behavior within organization for the purpose of applying such knowledge toward improving an organization’s effectiveness Source : Stephen P. Robbins Bidang ilmu yang mempelajari tentang interaksi manusia dalam organisasi yang meliputi studi secara sistematis tentang perilaku, truktur dan proses di dalam organisasi. STIKOM BALI 2009 Jumat, 06 Nopember 2015 5 Structure and processes affect organizational behavior and the emergent culture Structure Blueprint that indicates how people and jobs are grouped together in an organization. Structure is illustrated by an organization chart Processes Activities that breathe life into organization structure. Common processes are communication, decision making, socialization, and career development Source : Gibson STIKOM BALI 2009 Jumat, 06 Nopember 2015 6 Faktor Lingkungan Organisasi Kelompok Individu STIKOM BALI 2009 Jumat, 06 Nopember 2015 7 The relationships among individuals and groups in organizations create expectation for individuals behavior Source : Gibson STIKOM BALI 2009 Jumat, 06 Nopember 2015 8 Behavioral Sience Psychology Contribution Learning Motivation Personality Perception Training Leadership effectiveness Job satisfaction Individual decision making Performance appraisal Attitude measurement Employee selection Work design Work stress Group dynamics Work teams Communication Power Conflict Intergroup behavior Unit of Analysis Output Individual Group Study of Organization Behavior Sociology Formal organization theory Organizational technology Organizational change Organizational culture Social psychology Behavioral change Attitude change Communication Group processes Group decision making Comparative values Comparative attitudes Cross-cultural analysis Organization system Anthropology Organizational culture Organizational environment Political science Jumat, 06 Nopember 2015 Conflict Intraorganizational politics Power STIKOM BALI 2009 9 Human Resource policies and practices Organizational culture Change and Stress Organization structure and design Group making Leadership Other groups Conflict Work teams Power and politics Biographical characteristic Jumat, 06 Nopember 2015 ORGANIZATION SYSTEM LEVEL Group structure Communication Human Input Work design GROUP LEVEL Personality Perception Values and attitudes Motivation Ability Individual learning STIKOM BALI 2009 Individual decision making INDIVIDUAL LEVEL10 STIKOM BALI 2009 Jumat, 06 Nopember 2015 11 1. PERILAKU Individual Groups and Interpersonal Influence Individual Characteristics Groups Behavior Individual Motivation Intergroup Behavior and Conflict Reward and Appraisal Power and Politics Leadership STIKOM BALI 2009 Jumat, 06 Nopember 2015 12 Individual Individual performance is the foundation of organizational performance. Understanding individual behavior is, therefore, critical for effective management Individual Motivation Motivation and ability to work interact to determine performance. Motivation theory attempts to explain and predict how individuals’ behavior is aroused,, sustained and stopped Reward and Appraisal One of the most powerful influences on individual performance is an organization’s reward system. Management can use rewards to increase present employees’ performance. STIKOM BALI 2009 Jumat, 06 Nopember 2015 13 2. STRUKTUR An organization’s structure is the formal pattern of activities and interrelationship among the various subunits of the organization JOB DESIGN job design refers to the process by which managers specify the contents, methods and relationships of jobs to satisfy both organizational and individual requirements ORGANIZATIONAL DESIGN Organization design refers to the overall organizational structure Source : Gibson STIKOM BALI 2009 Jumat, 06 Nopember 2015 14 3. PROSES COMMUNICATION Organizational survival is related to management’s ability to receive, transmit, and act on information DECISION MAKING The quality of decision making in an organization depends on selecting proper goals and identifying means for achieving them. With good integration of behavioral and structural factors, management can increase the probability that high-quality decision are made Source : Gibson STIKOM BALI 2009 Jumat, 06 Nopember 2015 15 1. 2. 3. Memahami perilaku yang terjadi dalam organisasi. Meramalkan Kejadian-kejadian yang terjadi dalam organisasi. Mengendalikan perilaku. STIKOM BALI 2009 Jumat, 06 Nopember 2015 16 Bagian 1 selesai.. Lanjut ke bagian selanjutnya.. STIKOM BALI 2009 Jumat, 06 Nopember 2015 17