Slide 1

Chapter 3:
The Environment and the
Corporate Culture

PRINMAN

Prepared by:
Go, Valerie
Malinao, Karlo
Maralit, Pauline
Umbao, Kimberly
AOG

The External Environment
• General
• Task
• Internal

Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

General Environment
• the layer of the external environment
that affects organization indirectly
• includes dimensions like:
International
Technological
Socio-cultural
Economic
Legal-political

International Dimension
• represents events originating in foreign
countries as well as opportunities for U.S.
companies in other countries

• Today, every company has to compete on
a global basis. High-quality, low-priced
automobiles from Japan and Korea have
permanently changed the American
automobile industry.

Technological Dimension
• includes scientific and technological
advancements in the industry and society
at large

• Today, computer networks, Internet
access, videoconferencing capabilities, cell
phones, laptops, etc. are practically taken
for granted as the minimum tools for doing
business.

Socio – Cultural Dimension
• representing the demographic
characteristics, norms, customs, and values
of the population within which the
organization operates
• Today’s demographic profiles are the
foundation of tomorrow’s workforce and
consumers.

Economic Dimension
• representing the overall economic health
of the country or region in which the
organization operates
• Consumer purchasing power, the
unemployment rate, and interest rates are
part of organization’s economic
environment.

Legal – Political Dimension
• includes federal, state, and local
government regulations and political
activities designed to influence
company behavior

Task Environment
• includes the sectors that conduct
daily transactions with the
organization and directly influence its
basic operations and performance

Task Environment
• direct relationship with the
organization, among them:
Customers
Competitors
Suppliers
Labor Market

Customers
• people and organizations in the
environment who acquire goods or
services from the organization
• Customers are important because
they determine the organization’s
success.

Competitors
• other organizations in the same
industry or business that provide
goods or services to the same set of
customers

Suppliers
• people and organizations who
provide the raw materials the
organization uses to provide its
output

Labor Market
• the people available for hire by
the organization
• Every organization needs a
supply of trained, qualified
personnel.

Internal Environment
• includes the elements within the
organization’s boundaries

Corporate Culture
• Culture – set of key values, beliefs,
understandings, and norms that members
of an organization share
• Culture Leadership
- Culture Leader

Types of Cultures
• Adaptability culture – a culture
characterized by values that support
the company’s ability to interpret and
translate signals from the environment
into new behavior responses.

Types of Cultures
• Achievement culture – a resultsoriented culture that values
competitiveness, personal initiative,
and achievement.

Types of Cultures
• Involvement culture – a culture that
places high values on meeting the
needs of employees and values
cooperation and equality.
• Consistency culture – a culture that
values and rewards a methodical,
rational, orderly way of doing things.

• Symbol – an object, act, or event that
conveys meaning to others.
• Story – a narrative based on true
events that is repeated frequently and
shared among organizational
employees.

• Hero – a figure who exemplifies the
deeds, character, and attributes of a
strong corporate culture.
• Slogan – a phrase or sentence that
succinctly expresses a key corporate
value.

• Ceremony – a planned activity that
makes up a special event and is
conducted for the benefit of an
audience.

Culture Leadership
• a one way managers shape cultural
norms and values to build a highperformance culture

Cultural Leader
• a manager who uses signals and
symbols to influence corporate culture

The END


Slide 2

Chapter 3:
The Environment and the
Corporate Culture

PRINMAN

Prepared by:
Go, Valerie
Malinao, Karlo
Maralit, Pauline
Umbao, Kimberly
AOG

The External Environment
• General
• Task
• Internal

Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

General Environment
• the layer of the external environment
that affects organization indirectly
• includes dimensions like:
International
Technological
Socio-cultural
Economic
Legal-political

International Dimension
• represents events originating in foreign
countries as well as opportunities for U.S.
companies in other countries

• Today, every company has to compete on
a global basis. High-quality, low-priced
automobiles from Japan and Korea have
permanently changed the American
automobile industry.

Technological Dimension
• includes scientific and technological
advancements in the industry and society
at large

• Today, computer networks, Internet
access, videoconferencing capabilities, cell
phones, laptops, etc. are practically taken
for granted as the minimum tools for doing
business.

Socio – Cultural Dimension
• representing the demographic
characteristics, norms, customs, and values
of the population within which the
organization operates
• Today’s demographic profiles are the
foundation of tomorrow’s workforce and
consumers.

Economic Dimension
• representing the overall economic health
of the country or region in which the
organization operates
• Consumer purchasing power, the
unemployment rate, and interest rates are
part of organization’s economic
environment.

Legal – Political Dimension
• includes federal, state, and local
government regulations and political
activities designed to influence
company behavior

Task Environment
• includes the sectors that conduct
daily transactions with the
organization and directly influence its
basic operations and performance

Task Environment
• direct relationship with the
organization, among them:
Customers
Competitors
Suppliers
Labor Market

Customers
• people and organizations in the
environment who acquire goods or
services from the organization
• Customers are important because
they determine the organization’s
success.

Competitors
• other organizations in the same
industry or business that provide
goods or services to the same set of
customers

Suppliers
• people and organizations who
provide the raw materials the
organization uses to provide its
output

Labor Market
• the people available for hire by
the organization
• Every organization needs a
supply of trained, qualified
personnel.

Internal Environment
• includes the elements within the
organization’s boundaries

Corporate Culture
• Culture – set of key values, beliefs,
understandings, and norms that members
of an organization share
• Culture Leadership
- Culture Leader

Types of Cultures
• Adaptability culture – a culture
characterized by values that support
the company’s ability to interpret and
translate signals from the environment
into new behavior responses.

Types of Cultures
• Achievement culture – a resultsoriented culture that values
competitiveness, personal initiative,
and achievement.

Types of Cultures
• Involvement culture – a culture that
places high values on meeting the
needs of employees and values
cooperation and equality.
• Consistency culture – a culture that
values and rewards a methodical,
rational, orderly way of doing things.

• Symbol – an object, act, or event that
conveys meaning to others.
• Story – a narrative based on true
events that is repeated frequently and
shared among organizational
employees.

• Hero – a figure who exemplifies the
deeds, character, and attributes of a
strong corporate culture.
• Slogan – a phrase or sentence that
succinctly expresses a key corporate
value.

• Ceremony – a planned activity that
makes up a special event and is
conducted for the benefit of an
audience.

Culture Leadership
• a one way managers shape cultural
norms and values to build a highperformance culture

Cultural Leader
• a manager who uses signals and
symbols to influence corporate culture

The END


Slide 3

Chapter 3:
The Environment and the
Corporate Culture

PRINMAN

Prepared by:
Go, Valerie
Malinao, Karlo
Maralit, Pauline
Umbao, Kimberly
AOG

The External Environment
• General
• Task
• Internal

Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

General Environment
• the layer of the external environment
that affects organization indirectly
• includes dimensions like:
International
Technological
Socio-cultural
Economic
Legal-political

International Dimension
• represents events originating in foreign
countries as well as opportunities for U.S.
companies in other countries

• Today, every company has to compete on
a global basis. High-quality, low-priced
automobiles from Japan and Korea have
permanently changed the American
automobile industry.

Technological Dimension
• includes scientific and technological
advancements in the industry and society
at large

• Today, computer networks, Internet
access, videoconferencing capabilities, cell
phones, laptops, etc. are practically taken
for granted as the minimum tools for doing
business.

Socio – Cultural Dimension
• representing the demographic
characteristics, norms, customs, and values
of the population within which the
organization operates
• Today’s demographic profiles are the
foundation of tomorrow’s workforce and
consumers.

Economic Dimension
• representing the overall economic health
of the country or region in which the
organization operates
• Consumer purchasing power, the
unemployment rate, and interest rates are
part of organization’s economic
environment.

Legal – Political Dimension
• includes federal, state, and local
government regulations and political
activities designed to influence
company behavior

Task Environment
• includes the sectors that conduct
daily transactions with the
organization and directly influence its
basic operations and performance

Task Environment
• direct relationship with the
organization, among them:
Customers
Competitors
Suppliers
Labor Market

Customers
• people and organizations in the
environment who acquire goods or
services from the organization
• Customers are important because
they determine the organization’s
success.

Competitors
• other organizations in the same
industry or business that provide
goods or services to the same set of
customers

Suppliers
• people and organizations who
provide the raw materials the
organization uses to provide its
output

Labor Market
• the people available for hire by
the organization
• Every organization needs a
supply of trained, qualified
personnel.

Internal Environment
• includes the elements within the
organization’s boundaries

Corporate Culture
• Culture – set of key values, beliefs,
understandings, and norms that members
of an organization share
• Culture Leadership
- Culture Leader

Types of Cultures
• Adaptability culture – a culture
characterized by values that support
the company’s ability to interpret and
translate signals from the environment
into new behavior responses.

Types of Cultures
• Achievement culture – a resultsoriented culture that values
competitiveness, personal initiative,
and achievement.

Types of Cultures
• Involvement culture – a culture that
places high values on meeting the
needs of employees and values
cooperation and equality.
• Consistency culture – a culture that
values and rewards a methodical,
rational, orderly way of doing things.

• Symbol – an object, act, or event that
conveys meaning to others.
• Story – a narrative based on true
events that is repeated frequently and
shared among organizational
employees.

• Hero – a figure who exemplifies the
deeds, character, and attributes of a
strong corporate culture.
• Slogan – a phrase or sentence that
succinctly expresses a key corporate
value.

• Ceremony – a planned activity that
makes up a special event and is
conducted for the benefit of an
audience.

Culture Leadership
• a one way managers shape cultural
norms and values to build a highperformance culture

Cultural Leader
• a manager who uses signals and
symbols to influence corporate culture

The END


Slide 4

Chapter 3:
The Environment and the
Corporate Culture

PRINMAN

Prepared by:
Go, Valerie
Malinao, Karlo
Maralit, Pauline
Umbao, Kimberly
AOG

The External Environment
• General
• Task
• Internal

Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

General Environment
• the layer of the external environment
that affects organization indirectly
• includes dimensions like:
International
Technological
Socio-cultural
Economic
Legal-political

International Dimension
• represents events originating in foreign
countries as well as opportunities for U.S.
companies in other countries

• Today, every company has to compete on
a global basis. High-quality, low-priced
automobiles from Japan and Korea have
permanently changed the American
automobile industry.

Technological Dimension
• includes scientific and technological
advancements in the industry and society
at large

• Today, computer networks, Internet
access, videoconferencing capabilities, cell
phones, laptops, etc. are practically taken
for granted as the minimum tools for doing
business.

Socio – Cultural Dimension
• representing the demographic
characteristics, norms, customs, and values
of the population within which the
organization operates
• Today’s demographic profiles are the
foundation of tomorrow’s workforce and
consumers.

Economic Dimension
• representing the overall economic health
of the country or region in which the
organization operates
• Consumer purchasing power, the
unemployment rate, and interest rates are
part of organization’s economic
environment.

Legal – Political Dimension
• includes federal, state, and local
government regulations and political
activities designed to influence
company behavior

Task Environment
• includes the sectors that conduct
daily transactions with the
organization and directly influence its
basic operations and performance

Task Environment
• direct relationship with the
organization, among them:
Customers
Competitors
Suppliers
Labor Market

Customers
• people and organizations in the
environment who acquire goods or
services from the organization
• Customers are important because
they determine the organization’s
success.

Competitors
• other organizations in the same
industry or business that provide
goods or services to the same set of
customers

Suppliers
• people and organizations who
provide the raw materials the
organization uses to provide its
output

Labor Market
• the people available for hire by
the organization
• Every organization needs a
supply of trained, qualified
personnel.

Internal Environment
• includes the elements within the
organization’s boundaries

Corporate Culture
• Culture – set of key values, beliefs,
understandings, and norms that members
of an organization share
• Culture Leadership
- Culture Leader

Types of Cultures
• Adaptability culture – a culture
characterized by values that support
the company’s ability to interpret and
translate signals from the environment
into new behavior responses.

Types of Cultures
• Achievement culture – a resultsoriented culture that values
competitiveness, personal initiative,
and achievement.

Types of Cultures
• Involvement culture – a culture that
places high values on meeting the
needs of employees and values
cooperation and equality.
• Consistency culture – a culture that
values and rewards a methodical,
rational, orderly way of doing things.

• Symbol – an object, act, or event that
conveys meaning to others.
• Story – a narrative based on true
events that is repeated frequently and
shared among organizational
employees.

• Hero – a figure who exemplifies the
deeds, character, and attributes of a
strong corporate culture.
• Slogan – a phrase or sentence that
succinctly expresses a key corporate
value.

• Ceremony – a planned activity that
makes up a special event and is
conducted for the benefit of an
audience.

Culture Leadership
• a one way managers shape cultural
norms and values to build a highperformance culture

Cultural Leader
• a manager who uses signals and
symbols to influence corporate culture

The END


Slide 5

Chapter 3:
The Environment and the
Corporate Culture

PRINMAN

Prepared by:
Go, Valerie
Malinao, Karlo
Maralit, Pauline
Umbao, Kimberly
AOG

The External Environment
• General
• Task
• Internal

Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

General Environment
• the layer of the external environment
that affects organization indirectly
• includes dimensions like:
International
Technological
Socio-cultural
Economic
Legal-political

International Dimension
• represents events originating in foreign
countries as well as opportunities for U.S.
companies in other countries

• Today, every company has to compete on
a global basis. High-quality, low-priced
automobiles from Japan and Korea have
permanently changed the American
automobile industry.

Technological Dimension
• includes scientific and technological
advancements in the industry and society
at large

• Today, computer networks, Internet
access, videoconferencing capabilities, cell
phones, laptops, etc. are practically taken
for granted as the minimum tools for doing
business.

Socio – Cultural Dimension
• representing the demographic
characteristics, norms, customs, and values
of the population within which the
organization operates
• Today’s demographic profiles are the
foundation of tomorrow’s workforce and
consumers.

Economic Dimension
• representing the overall economic health
of the country or region in which the
organization operates
• Consumer purchasing power, the
unemployment rate, and interest rates are
part of organization’s economic
environment.

Legal – Political Dimension
• includes federal, state, and local
government regulations and political
activities designed to influence
company behavior

Task Environment
• includes the sectors that conduct
daily transactions with the
organization and directly influence its
basic operations and performance

Task Environment
• direct relationship with the
organization, among them:
Customers
Competitors
Suppliers
Labor Market

Customers
• people and organizations in the
environment who acquire goods or
services from the organization
• Customers are important because
they determine the organization’s
success.

Competitors
• other organizations in the same
industry or business that provide
goods or services to the same set of
customers

Suppliers
• people and organizations who
provide the raw materials the
organization uses to provide its
output

Labor Market
• the people available for hire by
the organization
• Every organization needs a
supply of trained, qualified
personnel.

Internal Environment
• includes the elements within the
organization’s boundaries

Corporate Culture
• Culture – set of key values, beliefs,
understandings, and norms that members
of an organization share
• Culture Leadership
- Culture Leader

Types of Cultures
• Adaptability culture – a culture
characterized by values that support
the company’s ability to interpret and
translate signals from the environment
into new behavior responses.

Types of Cultures
• Achievement culture – a resultsoriented culture that values
competitiveness, personal initiative,
and achievement.

Types of Cultures
• Involvement culture – a culture that
places high values on meeting the
needs of employees and values
cooperation and equality.
• Consistency culture – a culture that
values and rewards a methodical,
rational, orderly way of doing things.

• Symbol – an object, act, or event that
conveys meaning to others.
• Story – a narrative based on true
events that is repeated frequently and
shared among organizational
employees.

• Hero – a figure who exemplifies the
deeds, character, and attributes of a
strong corporate culture.
• Slogan – a phrase or sentence that
succinctly expresses a key corporate
value.

• Ceremony – a planned activity that
makes up a special event and is
conducted for the benefit of an
audience.

Culture Leadership
• a one way managers shape cultural
norms and values to build a highperformance culture

Cultural Leader
• a manager who uses signals and
symbols to influence corporate culture

The END


Slide 6

Chapter 3:
The Environment and the
Corporate Culture

PRINMAN

Prepared by:
Go, Valerie
Malinao, Karlo
Maralit, Pauline
Umbao, Kimberly
AOG

The External Environment
• General
• Task
• Internal

Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

General Environment
• the layer of the external environment
that affects organization indirectly
• includes dimensions like:
International
Technological
Socio-cultural
Economic
Legal-political

International Dimension
• represents events originating in foreign
countries as well as opportunities for U.S.
companies in other countries

• Today, every company has to compete on
a global basis. High-quality, low-priced
automobiles from Japan and Korea have
permanently changed the American
automobile industry.

Technological Dimension
• includes scientific and technological
advancements in the industry and society
at large

• Today, computer networks, Internet
access, videoconferencing capabilities, cell
phones, laptops, etc. are practically taken
for granted as the minimum tools for doing
business.

Socio – Cultural Dimension
• representing the demographic
characteristics, norms, customs, and values
of the population within which the
organization operates
• Today’s demographic profiles are the
foundation of tomorrow’s workforce and
consumers.

Economic Dimension
• representing the overall economic health
of the country or region in which the
organization operates
• Consumer purchasing power, the
unemployment rate, and interest rates are
part of organization’s economic
environment.

Legal – Political Dimension
• includes federal, state, and local
government regulations and political
activities designed to influence
company behavior

Task Environment
• includes the sectors that conduct
daily transactions with the
organization and directly influence its
basic operations and performance

Task Environment
• direct relationship with the
organization, among them:
Customers
Competitors
Suppliers
Labor Market

Customers
• people and organizations in the
environment who acquire goods or
services from the organization
• Customers are important because
they determine the organization’s
success.

Competitors
• other organizations in the same
industry or business that provide
goods or services to the same set of
customers

Suppliers
• people and organizations who
provide the raw materials the
organization uses to provide its
output

Labor Market
• the people available for hire by
the organization
• Every organization needs a
supply of trained, qualified
personnel.

Internal Environment
• includes the elements within the
organization’s boundaries

Corporate Culture
• Culture – set of key values, beliefs,
understandings, and norms that members
of an organization share
• Culture Leadership
- Culture Leader

Types of Cultures
• Adaptability culture – a culture
characterized by values that support
the company’s ability to interpret and
translate signals from the environment
into new behavior responses.

Types of Cultures
• Achievement culture – a resultsoriented culture that values
competitiveness, personal initiative,
and achievement.

Types of Cultures
• Involvement culture – a culture that
places high values on meeting the
needs of employees and values
cooperation and equality.
• Consistency culture – a culture that
values and rewards a methodical,
rational, orderly way of doing things.

• Symbol – an object, act, or event that
conveys meaning to others.
• Story – a narrative based on true
events that is repeated frequently and
shared among organizational
employees.

• Hero – a figure who exemplifies the
deeds, character, and attributes of a
strong corporate culture.
• Slogan – a phrase or sentence that
succinctly expresses a key corporate
value.

• Ceremony – a planned activity that
makes up a special event and is
conducted for the benefit of an
audience.

Culture Leadership
• a one way managers shape cultural
norms and values to build a highperformance culture

Cultural Leader
• a manager who uses signals and
symbols to influence corporate culture

The END


Slide 7

Chapter 3:
The Environment and the
Corporate Culture

PRINMAN

Prepared by:
Go, Valerie
Malinao, Karlo
Maralit, Pauline
Umbao, Kimberly
AOG

The External Environment
• General
• Task
• Internal

Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

General Environment
• the layer of the external environment
that affects organization indirectly
• includes dimensions like:
International
Technological
Socio-cultural
Economic
Legal-political

International Dimension
• represents events originating in foreign
countries as well as opportunities for U.S.
companies in other countries

• Today, every company has to compete on
a global basis. High-quality, low-priced
automobiles from Japan and Korea have
permanently changed the American
automobile industry.

Technological Dimension
• includes scientific and technological
advancements in the industry and society
at large

• Today, computer networks, Internet
access, videoconferencing capabilities, cell
phones, laptops, etc. are practically taken
for granted as the minimum tools for doing
business.

Socio – Cultural Dimension
• representing the demographic
characteristics, norms, customs, and values
of the population within which the
organization operates
• Today’s demographic profiles are the
foundation of tomorrow’s workforce and
consumers.

Economic Dimension
• representing the overall economic health
of the country or region in which the
organization operates
• Consumer purchasing power, the
unemployment rate, and interest rates are
part of organization’s economic
environment.

Legal – Political Dimension
• includes federal, state, and local
government regulations and political
activities designed to influence
company behavior

Task Environment
• includes the sectors that conduct
daily transactions with the
organization and directly influence its
basic operations and performance

Task Environment
• direct relationship with the
organization, among them:
Customers
Competitors
Suppliers
Labor Market

Customers
• people and organizations in the
environment who acquire goods or
services from the organization
• Customers are important because
they determine the organization’s
success.

Competitors
• other organizations in the same
industry or business that provide
goods or services to the same set of
customers

Suppliers
• people and organizations who
provide the raw materials the
organization uses to provide its
output

Labor Market
• the people available for hire by
the organization
• Every organization needs a
supply of trained, qualified
personnel.

Internal Environment
• includes the elements within the
organization’s boundaries

Corporate Culture
• Culture – set of key values, beliefs,
understandings, and norms that members
of an organization share
• Culture Leadership
- Culture Leader

Types of Cultures
• Adaptability culture – a culture
characterized by values that support
the company’s ability to interpret and
translate signals from the environment
into new behavior responses.

Types of Cultures
• Achievement culture – a resultsoriented culture that values
competitiveness, personal initiative,
and achievement.

Types of Cultures
• Involvement culture – a culture that
places high values on meeting the
needs of employees and values
cooperation and equality.
• Consistency culture – a culture that
values and rewards a methodical,
rational, orderly way of doing things.

• Symbol – an object, act, or event that
conveys meaning to others.
• Story – a narrative based on true
events that is repeated frequently and
shared among organizational
employees.

• Hero – a figure who exemplifies the
deeds, character, and attributes of a
strong corporate culture.
• Slogan – a phrase or sentence that
succinctly expresses a key corporate
value.

• Ceremony – a planned activity that
makes up a special event and is
conducted for the benefit of an
audience.

Culture Leadership
• a one way managers shape cultural
norms and values to build a highperformance culture

Cultural Leader
• a manager who uses signals and
symbols to influence corporate culture

The END


Slide 8

Chapter 3:
The Environment and the
Corporate Culture

PRINMAN

Prepared by:
Go, Valerie
Malinao, Karlo
Maralit, Pauline
Umbao, Kimberly
AOG

The External Environment
• General
• Task
• Internal

Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

General Environment
• the layer of the external environment
that affects organization indirectly
• includes dimensions like:
International
Technological
Socio-cultural
Economic
Legal-political

International Dimension
• represents events originating in foreign
countries as well as opportunities for U.S.
companies in other countries

• Today, every company has to compete on
a global basis. High-quality, low-priced
automobiles from Japan and Korea have
permanently changed the American
automobile industry.

Technological Dimension
• includes scientific and technological
advancements in the industry and society
at large

• Today, computer networks, Internet
access, videoconferencing capabilities, cell
phones, laptops, etc. are practically taken
for granted as the minimum tools for doing
business.

Socio – Cultural Dimension
• representing the demographic
characteristics, norms, customs, and values
of the population within which the
organization operates
• Today’s demographic profiles are the
foundation of tomorrow’s workforce and
consumers.

Economic Dimension
• representing the overall economic health
of the country or region in which the
organization operates
• Consumer purchasing power, the
unemployment rate, and interest rates are
part of organization’s economic
environment.

Legal – Political Dimension
• includes federal, state, and local
government regulations and political
activities designed to influence
company behavior

Task Environment
• includes the sectors that conduct
daily transactions with the
organization and directly influence its
basic operations and performance

Task Environment
• direct relationship with the
organization, among them:
Customers
Competitors
Suppliers
Labor Market

Customers
• people and organizations in the
environment who acquire goods or
services from the organization
• Customers are important because
they determine the organization’s
success.

Competitors
• other organizations in the same
industry or business that provide
goods or services to the same set of
customers

Suppliers
• people and organizations who
provide the raw materials the
organization uses to provide its
output

Labor Market
• the people available for hire by
the organization
• Every organization needs a
supply of trained, qualified
personnel.

Internal Environment
• includes the elements within the
organization’s boundaries

Corporate Culture
• Culture – set of key values, beliefs,
understandings, and norms that members
of an organization share
• Culture Leadership
- Culture Leader

Types of Cultures
• Adaptability culture – a culture
characterized by values that support
the company’s ability to interpret and
translate signals from the environment
into new behavior responses.

Types of Cultures
• Achievement culture – a resultsoriented culture that values
competitiveness, personal initiative,
and achievement.

Types of Cultures
• Involvement culture – a culture that
places high values on meeting the
needs of employees and values
cooperation and equality.
• Consistency culture – a culture that
values and rewards a methodical,
rational, orderly way of doing things.

• Symbol – an object, act, or event that
conveys meaning to others.
• Story – a narrative based on true
events that is repeated frequently and
shared among organizational
employees.

• Hero – a figure who exemplifies the
deeds, character, and attributes of a
strong corporate culture.
• Slogan – a phrase or sentence that
succinctly expresses a key corporate
value.

• Ceremony – a planned activity that
makes up a special event and is
conducted for the benefit of an
audience.

Culture Leadership
• a one way managers shape cultural
norms and values to build a highperformance culture

Cultural Leader
• a manager who uses signals and
symbols to influence corporate culture

The END


Slide 9

Chapter 3:
The Environment and the
Corporate Culture

PRINMAN

Prepared by:
Go, Valerie
Malinao, Karlo
Maralit, Pauline
Umbao, Kimberly
AOG

The External Environment
• General
• Task
• Internal

Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

General Environment
• the layer of the external environment
that affects organization indirectly
• includes dimensions like:
International
Technological
Socio-cultural
Economic
Legal-political

International Dimension
• represents events originating in foreign
countries as well as opportunities for U.S.
companies in other countries

• Today, every company has to compete on
a global basis. High-quality, low-priced
automobiles from Japan and Korea have
permanently changed the American
automobile industry.

Technological Dimension
• includes scientific and technological
advancements in the industry and society
at large

• Today, computer networks, Internet
access, videoconferencing capabilities, cell
phones, laptops, etc. are practically taken
for granted as the minimum tools for doing
business.

Socio – Cultural Dimension
• representing the demographic
characteristics, norms, customs, and values
of the population within which the
organization operates
• Today’s demographic profiles are the
foundation of tomorrow’s workforce and
consumers.

Economic Dimension
• representing the overall economic health
of the country or region in which the
organization operates
• Consumer purchasing power, the
unemployment rate, and interest rates are
part of organization’s economic
environment.

Legal – Political Dimension
• includes federal, state, and local
government regulations and political
activities designed to influence
company behavior

Task Environment
• includes the sectors that conduct
daily transactions with the
organization and directly influence its
basic operations and performance

Task Environment
• direct relationship with the
organization, among them:
Customers
Competitors
Suppliers
Labor Market

Customers
• people and organizations in the
environment who acquire goods or
services from the organization
• Customers are important because
they determine the organization’s
success.

Competitors
• other organizations in the same
industry or business that provide
goods or services to the same set of
customers

Suppliers
• people and organizations who
provide the raw materials the
organization uses to provide its
output

Labor Market
• the people available for hire by
the organization
• Every organization needs a
supply of trained, qualified
personnel.

Internal Environment
• includes the elements within the
organization’s boundaries

Corporate Culture
• Culture – set of key values, beliefs,
understandings, and norms that members
of an organization share
• Culture Leadership
- Culture Leader

Types of Cultures
• Adaptability culture – a culture
characterized by values that support
the company’s ability to interpret and
translate signals from the environment
into new behavior responses.

Types of Cultures
• Achievement culture – a resultsoriented culture that values
competitiveness, personal initiative,
and achievement.

Types of Cultures
• Involvement culture – a culture that
places high values on meeting the
needs of employees and values
cooperation and equality.
• Consistency culture – a culture that
values and rewards a methodical,
rational, orderly way of doing things.

• Symbol – an object, act, or event that
conveys meaning to others.
• Story – a narrative based on true
events that is repeated frequently and
shared among organizational
employees.

• Hero – a figure who exemplifies the
deeds, character, and attributes of a
strong corporate culture.
• Slogan – a phrase or sentence that
succinctly expresses a key corporate
value.

• Ceremony – a planned activity that
makes up a special event and is
conducted for the benefit of an
audience.

Culture Leadership
• a one way managers shape cultural
norms and values to build a highperformance culture

Cultural Leader
• a manager who uses signals and
symbols to influence corporate culture

The END


Slide 10

Chapter 3:
The Environment and the
Corporate Culture

PRINMAN

Prepared by:
Go, Valerie
Malinao, Karlo
Maralit, Pauline
Umbao, Kimberly
AOG

The External Environment
• General
• Task
• Internal

Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

General Environment
• the layer of the external environment
that affects organization indirectly
• includes dimensions like:
International
Technological
Socio-cultural
Economic
Legal-political

International Dimension
• represents events originating in foreign
countries as well as opportunities for U.S.
companies in other countries

• Today, every company has to compete on
a global basis. High-quality, low-priced
automobiles from Japan and Korea have
permanently changed the American
automobile industry.

Technological Dimension
• includes scientific and technological
advancements in the industry and society
at large

• Today, computer networks, Internet
access, videoconferencing capabilities, cell
phones, laptops, etc. are practically taken
for granted as the minimum tools for doing
business.

Socio – Cultural Dimension
• representing the demographic
characteristics, norms, customs, and values
of the population within which the
organization operates
• Today’s demographic profiles are the
foundation of tomorrow’s workforce and
consumers.

Economic Dimension
• representing the overall economic health
of the country or region in which the
organization operates
• Consumer purchasing power, the
unemployment rate, and interest rates are
part of organization’s economic
environment.

Legal – Political Dimension
• includes federal, state, and local
government regulations and political
activities designed to influence
company behavior

Task Environment
• includes the sectors that conduct
daily transactions with the
organization and directly influence its
basic operations and performance

Task Environment
• direct relationship with the
organization, among them:
Customers
Competitors
Suppliers
Labor Market

Customers
• people and organizations in the
environment who acquire goods or
services from the organization
• Customers are important because
they determine the organization’s
success.

Competitors
• other organizations in the same
industry or business that provide
goods or services to the same set of
customers

Suppliers
• people and organizations who
provide the raw materials the
organization uses to provide its
output

Labor Market
• the people available for hire by
the organization
• Every organization needs a
supply of trained, qualified
personnel.

Internal Environment
• includes the elements within the
organization’s boundaries

Corporate Culture
• Culture – set of key values, beliefs,
understandings, and norms that members
of an organization share
• Culture Leadership
- Culture Leader

Types of Cultures
• Adaptability culture – a culture
characterized by values that support
the company’s ability to interpret and
translate signals from the environment
into new behavior responses.

Types of Cultures
• Achievement culture – a resultsoriented culture that values
competitiveness, personal initiative,
and achievement.

Types of Cultures
• Involvement culture – a culture that
places high values on meeting the
needs of employees and values
cooperation and equality.
• Consistency culture – a culture that
values and rewards a methodical,
rational, orderly way of doing things.

• Symbol – an object, act, or event that
conveys meaning to others.
• Story – a narrative based on true
events that is repeated frequently and
shared among organizational
employees.

• Hero – a figure who exemplifies the
deeds, character, and attributes of a
strong corporate culture.
• Slogan – a phrase or sentence that
succinctly expresses a key corporate
value.

• Ceremony – a planned activity that
makes up a special event and is
conducted for the benefit of an
audience.

Culture Leadership
• a one way managers shape cultural
norms and values to build a highperformance culture

Cultural Leader
• a manager who uses signals and
symbols to influence corporate culture

The END


Slide 11

Chapter 3:
The Environment and the
Corporate Culture

PRINMAN

Prepared by:
Go, Valerie
Malinao, Karlo
Maralit, Pauline
Umbao, Kimberly
AOG

The External Environment
• General
• Task
• Internal

Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

General Environment
• the layer of the external environment
that affects organization indirectly
• includes dimensions like:
International
Technological
Socio-cultural
Economic
Legal-political

International Dimension
• represents events originating in foreign
countries as well as opportunities for U.S.
companies in other countries

• Today, every company has to compete on
a global basis. High-quality, low-priced
automobiles from Japan and Korea have
permanently changed the American
automobile industry.

Technological Dimension
• includes scientific and technological
advancements in the industry and society
at large

• Today, computer networks, Internet
access, videoconferencing capabilities, cell
phones, laptops, etc. are practically taken
for granted as the minimum tools for doing
business.

Socio – Cultural Dimension
• representing the demographic
characteristics, norms, customs, and values
of the population within which the
organization operates
• Today’s demographic profiles are the
foundation of tomorrow’s workforce and
consumers.

Economic Dimension
• representing the overall economic health
of the country or region in which the
organization operates
• Consumer purchasing power, the
unemployment rate, and interest rates are
part of organization’s economic
environment.

Legal – Political Dimension
• includes federal, state, and local
government regulations and political
activities designed to influence
company behavior

Task Environment
• includes the sectors that conduct
daily transactions with the
organization and directly influence its
basic operations and performance

Task Environment
• direct relationship with the
organization, among them:
Customers
Competitors
Suppliers
Labor Market

Customers
• people and organizations in the
environment who acquire goods or
services from the organization
• Customers are important because
they determine the organization’s
success.

Competitors
• other organizations in the same
industry or business that provide
goods or services to the same set of
customers

Suppliers
• people and organizations who
provide the raw materials the
organization uses to provide its
output

Labor Market
• the people available for hire by
the organization
• Every organization needs a
supply of trained, qualified
personnel.

Internal Environment
• includes the elements within the
organization’s boundaries

Corporate Culture
• Culture – set of key values, beliefs,
understandings, and norms that members
of an organization share
• Culture Leadership
- Culture Leader

Types of Cultures
• Adaptability culture – a culture
characterized by values that support
the company’s ability to interpret and
translate signals from the environment
into new behavior responses.

Types of Cultures
• Achievement culture – a resultsoriented culture that values
competitiveness, personal initiative,
and achievement.

Types of Cultures
• Involvement culture – a culture that
places high values on meeting the
needs of employees and values
cooperation and equality.
• Consistency culture – a culture that
values and rewards a methodical,
rational, orderly way of doing things.

• Symbol – an object, act, or event that
conveys meaning to others.
• Story – a narrative based on true
events that is repeated frequently and
shared among organizational
employees.

• Hero – a figure who exemplifies the
deeds, character, and attributes of a
strong corporate culture.
• Slogan – a phrase or sentence that
succinctly expresses a key corporate
value.

• Ceremony – a planned activity that
makes up a special event and is
conducted for the benefit of an
audience.

Culture Leadership
• a one way managers shape cultural
norms and values to build a highperformance culture

Cultural Leader
• a manager who uses signals and
symbols to influence corporate culture

The END


Slide 12

Chapter 3:
The Environment and the
Corporate Culture

PRINMAN

Prepared by:
Go, Valerie
Malinao, Karlo
Maralit, Pauline
Umbao, Kimberly
AOG

The External Environment
• General
• Task
• Internal

Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

General Environment
• the layer of the external environment
that affects organization indirectly
• includes dimensions like:
International
Technological
Socio-cultural
Economic
Legal-political

International Dimension
• represents events originating in foreign
countries as well as opportunities for U.S.
companies in other countries

• Today, every company has to compete on
a global basis. High-quality, low-priced
automobiles from Japan and Korea have
permanently changed the American
automobile industry.

Technological Dimension
• includes scientific and technological
advancements in the industry and society
at large

• Today, computer networks, Internet
access, videoconferencing capabilities, cell
phones, laptops, etc. are practically taken
for granted as the minimum tools for doing
business.

Socio – Cultural Dimension
• representing the demographic
characteristics, norms, customs, and values
of the population within which the
organization operates
• Today’s demographic profiles are the
foundation of tomorrow’s workforce and
consumers.

Economic Dimension
• representing the overall economic health
of the country or region in which the
organization operates
• Consumer purchasing power, the
unemployment rate, and interest rates are
part of organization’s economic
environment.

Legal – Political Dimension
• includes federal, state, and local
government regulations and political
activities designed to influence
company behavior

Task Environment
• includes the sectors that conduct
daily transactions with the
organization and directly influence its
basic operations and performance

Task Environment
• direct relationship with the
organization, among them:
Customers
Competitors
Suppliers
Labor Market

Customers
• people and organizations in the
environment who acquire goods or
services from the organization
• Customers are important because
they determine the organization’s
success.

Competitors
• other organizations in the same
industry or business that provide
goods or services to the same set of
customers

Suppliers
• people and organizations who
provide the raw materials the
organization uses to provide its
output

Labor Market
• the people available for hire by
the organization
• Every organization needs a
supply of trained, qualified
personnel.

Internal Environment
• includes the elements within the
organization’s boundaries

Corporate Culture
• Culture – set of key values, beliefs,
understandings, and norms that members
of an organization share
• Culture Leadership
- Culture Leader

Types of Cultures
• Adaptability culture – a culture
characterized by values that support
the company’s ability to interpret and
translate signals from the environment
into new behavior responses.

Types of Cultures
• Achievement culture – a resultsoriented culture that values
competitiveness, personal initiative,
and achievement.

Types of Cultures
• Involvement culture – a culture that
places high values on meeting the
needs of employees and values
cooperation and equality.
• Consistency culture – a culture that
values and rewards a methodical,
rational, orderly way of doing things.

• Symbol – an object, act, or event that
conveys meaning to others.
• Story – a narrative based on true
events that is repeated frequently and
shared among organizational
employees.

• Hero – a figure who exemplifies the
deeds, character, and attributes of a
strong corporate culture.
• Slogan – a phrase or sentence that
succinctly expresses a key corporate
value.

• Ceremony – a planned activity that
makes up a special event and is
conducted for the benefit of an
audience.

Culture Leadership
• a one way managers shape cultural
norms and values to build a highperformance culture

Cultural Leader
• a manager who uses signals and
symbols to influence corporate culture

The END


Slide 13

Chapter 3:
The Environment and the
Corporate Culture

PRINMAN

Prepared by:
Go, Valerie
Malinao, Karlo
Maralit, Pauline
Umbao, Kimberly
AOG

The External Environment
• General
• Task
• Internal

Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

General Environment
• the layer of the external environment
that affects organization indirectly
• includes dimensions like:
International
Technological
Socio-cultural
Economic
Legal-political

International Dimension
• represents events originating in foreign
countries as well as opportunities for U.S.
companies in other countries

• Today, every company has to compete on
a global basis. High-quality, low-priced
automobiles from Japan and Korea have
permanently changed the American
automobile industry.

Technological Dimension
• includes scientific and technological
advancements in the industry and society
at large

• Today, computer networks, Internet
access, videoconferencing capabilities, cell
phones, laptops, etc. are practically taken
for granted as the minimum tools for doing
business.

Socio – Cultural Dimension
• representing the demographic
characteristics, norms, customs, and values
of the population within which the
organization operates
• Today’s demographic profiles are the
foundation of tomorrow’s workforce and
consumers.

Economic Dimension
• representing the overall economic health
of the country or region in which the
organization operates
• Consumer purchasing power, the
unemployment rate, and interest rates are
part of organization’s economic
environment.

Legal – Political Dimension
• includes federal, state, and local
government regulations and political
activities designed to influence
company behavior

Task Environment
• includes the sectors that conduct
daily transactions with the
organization and directly influence its
basic operations and performance

Task Environment
• direct relationship with the
organization, among them:
Customers
Competitors
Suppliers
Labor Market

Customers
• people and organizations in the
environment who acquire goods or
services from the organization
• Customers are important because
they determine the organization’s
success.

Competitors
• other organizations in the same
industry or business that provide
goods or services to the same set of
customers

Suppliers
• people and organizations who
provide the raw materials the
organization uses to provide its
output

Labor Market
• the people available for hire by
the organization
• Every organization needs a
supply of trained, qualified
personnel.

Internal Environment
• includes the elements within the
organization’s boundaries

Corporate Culture
• Culture – set of key values, beliefs,
understandings, and norms that members
of an organization share
• Culture Leadership
- Culture Leader

Types of Cultures
• Adaptability culture – a culture
characterized by values that support
the company’s ability to interpret and
translate signals from the environment
into new behavior responses.

Types of Cultures
• Achievement culture – a resultsoriented culture that values
competitiveness, personal initiative,
and achievement.

Types of Cultures
• Involvement culture – a culture that
places high values on meeting the
needs of employees and values
cooperation and equality.
• Consistency culture – a culture that
values and rewards a methodical,
rational, orderly way of doing things.

• Symbol – an object, act, or event that
conveys meaning to others.
• Story – a narrative based on true
events that is repeated frequently and
shared among organizational
employees.

• Hero – a figure who exemplifies the
deeds, character, and attributes of a
strong corporate culture.
• Slogan – a phrase or sentence that
succinctly expresses a key corporate
value.

• Ceremony – a planned activity that
makes up a special event and is
conducted for the benefit of an
audience.

Culture Leadership
• a one way managers shape cultural
norms and values to build a highperformance culture

Cultural Leader
• a manager who uses signals and
symbols to influence corporate culture

The END


Slide 14

Chapter 3:
The Environment and the
Corporate Culture

PRINMAN

Prepared by:
Go, Valerie
Malinao, Karlo
Maralit, Pauline
Umbao, Kimberly
AOG

The External Environment
• General
• Task
• Internal

Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

General Environment
• the layer of the external environment
that affects organization indirectly
• includes dimensions like:
International
Technological
Socio-cultural
Economic
Legal-political

International Dimension
• represents events originating in foreign
countries as well as opportunities for U.S.
companies in other countries

• Today, every company has to compete on
a global basis. High-quality, low-priced
automobiles from Japan and Korea have
permanently changed the American
automobile industry.

Technological Dimension
• includes scientific and technological
advancements in the industry and society
at large

• Today, computer networks, Internet
access, videoconferencing capabilities, cell
phones, laptops, etc. are practically taken
for granted as the minimum tools for doing
business.

Socio – Cultural Dimension
• representing the demographic
characteristics, norms, customs, and values
of the population within which the
organization operates
• Today’s demographic profiles are the
foundation of tomorrow’s workforce and
consumers.

Economic Dimension
• representing the overall economic health
of the country or region in which the
organization operates
• Consumer purchasing power, the
unemployment rate, and interest rates are
part of organization’s economic
environment.

Legal – Political Dimension
• includes federal, state, and local
government regulations and political
activities designed to influence
company behavior

Task Environment
• includes the sectors that conduct
daily transactions with the
organization and directly influence its
basic operations and performance

Task Environment
• direct relationship with the
organization, among them:
Customers
Competitors
Suppliers
Labor Market

Customers
• people and organizations in the
environment who acquire goods or
services from the organization
• Customers are important because
they determine the organization’s
success.

Competitors
• other organizations in the same
industry or business that provide
goods or services to the same set of
customers

Suppliers
• people and organizations who
provide the raw materials the
organization uses to provide its
output

Labor Market
• the people available for hire by
the organization
• Every organization needs a
supply of trained, qualified
personnel.

Internal Environment
• includes the elements within the
organization’s boundaries

Corporate Culture
• Culture – set of key values, beliefs,
understandings, and norms that members
of an organization share
• Culture Leadership
- Culture Leader

Types of Cultures
• Adaptability culture – a culture
characterized by values that support
the company’s ability to interpret and
translate signals from the environment
into new behavior responses.

Types of Cultures
• Achievement culture – a resultsoriented culture that values
competitiveness, personal initiative,
and achievement.

Types of Cultures
• Involvement culture – a culture that
places high values on meeting the
needs of employees and values
cooperation and equality.
• Consistency culture – a culture that
values and rewards a methodical,
rational, orderly way of doing things.

• Symbol – an object, act, or event that
conveys meaning to others.
• Story – a narrative based on true
events that is repeated frequently and
shared among organizational
employees.

• Hero – a figure who exemplifies the
deeds, character, and attributes of a
strong corporate culture.
• Slogan – a phrase or sentence that
succinctly expresses a key corporate
value.

• Ceremony – a planned activity that
makes up a special event and is
conducted for the benefit of an
audience.

Culture Leadership
• a one way managers shape cultural
norms and values to build a highperformance culture

Cultural Leader
• a manager who uses signals and
symbols to influence corporate culture

The END


Slide 15

Chapter 3:
The Environment and the
Corporate Culture

PRINMAN

Prepared by:
Go, Valerie
Malinao, Karlo
Maralit, Pauline
Umbao, Kimberly
AOG

The External Environment
• General
• Task
• Internal

Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

General Environment
• the layer of the external environment
that affects organization indirectly
• includes dimensions like:
International
Technological
Socio-cultural
Economic
Legal-political

International Dimension
• represents events originating in foreign
countries as well as opportunities for U.S.
companies in other countries

• Today, every company has to compete on
a global basis. High-quality, low-priced
automobiles from Japan and Korea have
permanently changed the American
automobile industry.

Technological Dimension
• includes scientific and technological
advancements in the industry and society
at large

• Today, computer networks, Internet
access, videoconferencing capabilities, cell
phones, laptops, etc. are practically taken
for granted as the minimum tools for doing
business.

Socio – Cultural Dimension
• representing the demographic
characteristics, norms, customs, and values
of the population within which the
organization operates
• Today’s demographic profiles are the
foundation of tomorrow’s workforce and
consumers.

Economic Dimension
• representing the overall economic health
of the country or region in which the
organization operates
• Consumer purchasing power, the
unemployment rate, and interest rates are
part of organization’s economic
environment.

Legal – Political Dimension
• includes federal, state, and local
government regulations and political
activities designed to influence
company behavior

Task Environment
• includes the sectors that conduct
daily transactions with the
organization and directly influence its
basic operations and performance

Task Environment
• direct relationship with the
organization, among them:
Customers
Competitors
Suppliers
Labor Market

Customers
• people and organizations in the
environment who acquire goods or
services from the organization
• Customers are important because
they determine the organization’s
success.

Competitors
• other organizations in the same
industry or business that provide
goods or services to the same set of
customers

Suppliers
• people and organizations who
provide the raw materials the
organization uses to provide its
output

Labor Market
• the people available for hire by
the organization
• Every organization needs a
supply of trained, qualified
personnel.

Internal Environment
• includes the elements within the
organization’s boundaries

Corporate Culture
• Culture – set of key values, beliefs,
understandings, and norms that members
of an organization share
• Culture Leadership
- Culture Leader

Types of Cultures
• Adaptability culture – a culture
characterized by values that support
the company’s ability to interpret and
translate signals from the environment
into new behavior responses.

Types of Cultures
• Achievement culture – a resultsoriented culture that values
competitiveness, personal initiative,
and achievement.

Types of Cultures
• Involvement culture – a culture that
places high values on meeting the
needs of employees and values
cooperation and equality.
• Consistency culture – a culture that
values and rewards a methodical,
rational, orderly way of doing things.

• Symbol – an object, act, or event that
conveys meaning to others.
• Story – a narrative based on true
events that is repeated frequently and
shared among organizational
employees.

• Hero – a figure who exemplifies the
deeds, character, and attributes of a
strong corporate culture.
• Slogan – a phrase or sentence that
succinctly expresses a key corporate
value.

• Ceremony – a planned activity that
makes up a special event and is
conducted for the benefit of an
audience.

Culture Leadership
• a one way managers shape cultural
norms and values to build a highperformance culture

Cultural Leader
• a manager who uses signals and
symbols to influence corporate culture

The END


Slide 16

Chapter 3:
The Environment and the
Corporate Culture

PRINMAN

Prepared by:
Go, Valerie
Malinao, Karlo
Maralit, Pauline
Umbao, Kimberly
AOG

The External Environment
• General
• Task
• Internal

Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

General Environment
• the layer of the external environment
that affects organization indirectly
• includes dimensions like:
International
Technological
Socio-cultural
Economic
Legal-political

International Dimension
• represents events originating in foreign
countries as well as opportunities for U.S.
companies in other countries

• Today, every company has to compete on
a global basis. High-quality, low-priced
automobiles from Japan and Korea have
permanently changed the American
automobile industry.

Technological Dimension
• includes scientific and technological
advancements in the industry and society
at large

• Today, computer networks, Internet
access, videoconferencing capabilities, cell
phones, laptops, etc. are practically taken
for granted as the minimum tools for doing
business.

Socio – Cultural Dimension
• representing the demographic
characteristics, norms, customs, and values
of the population within which the
organization operates
• Today’s demographic profiles are the
foundation of tomorrow’s workforce and
consumers.

Economic Dimension
• representing the overall economic health
of the country or region in which the
organization operates
• Consumer purchasing power, the
unemployment rate, and interest rates are
part of organization’s economic
environment.

Legal – Political Dimension
• includes federal, state, and local
government regulations and political
activities designed to influence
company behavior

Task Environment
• includes the sectors that conduct
daily transactions with the
organization and directly influence its
basic operations and performance

Task Environment
• direct relationship with the
organization, among them:
Customers
Competitors
Suppliers
Labor Market

Customers
• people and organizations in the
environment who acquire goods or
services from the organization
• Customers are important because
they determine the organization’s
success.

Competitors
• other organizations in the same
industry or business that provide
goods or services to the same set of
customers

Suppliers
• people and organizations who
provide the raw materials the
organization uses to provide its
output

Labor Market
• the people available for hire by
the organization
• Every organization needs a
supply of trained, qualified
personnel.

Internal Environment
• includes the elements within the
organization’s boundaries

Corporate Culture
• Culture – set of key values, beliefs,
understandings, and norms that members
of an organization share
• Culture Leadership
- Culture Leader

Types of Cultures
• Adaptability culture – a culture
characterized by values that support
the company’s ability to interpret and
translate signals from the environment
into new behavior responses.

Types of Cultures
• Achievement culture – a resultsoriented culture that values
competitiveness, personal initiative,
and achievement.

Types of Cultures
• Involvement culture – a culture that
places high values on meeting the
needs of employees and values
cooperation and equality.
• Consistency culture – a culture that
values and rewards a methodical,
rational, orderly way of doing things.

• Symbol – an object, act, or event that
conveys meaning to others.
• Story – a narrative based on true
events that is repeated frequently and
shared among organizational
employees.

• Hero – a figure who exemplifies the
deeds, character, and attributes of a
strong corporate culture.
• Slogan – a phrase or sentence that
succinctly expresses a key corporate
value.

• Ceremony – a planned activity that
makes up a special event and is
conducted for the benefit of an
audience.

Culture Leadership
• a one way managers shape cultural
norms and values to build a highperformance culture

Cultural Leader
• a manager who uses signals and
symbols to influence corporate culture

The END


Slide 17

Chapter 3:
The Environment and the
Corporate Culture

PRINMAN

Prepared by:
Go, Valerie
Malinao, Karlo
Maralit, Pauline
Umbao, Kimberly
AOG

The External Environment
• General
• Task
• Internal

Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

General Environment
• the layer of the external environment
that affects organization indirectly
• includes dimensions like:
International
Technological
Socio-cultural
Economic
Legal-political

International Dimension
• represents events originating in foreign
countries as well as opportunities for U.S.
companies in other countries

• Today, every company has to compete on
a global basis. High-quality, low-priced
automobiles from Japan and Korea have
permanently changed the American
automobile industry.

Technological Dimension
• includes scientific and technological
advancements in the industry and society
at large

• Today, computer networks, Internet
access, videoconferencing capabilities, cell
phones, laptops, etc. are practically taken
for granted as the minimum tools for doing
business.

Socio – Cultural Dimension
• representing the demographic
characteristics, norms, customs, and values
of the population within which the
organization operates
• Today’s demographic profiles are the
foundation of tomorrow’s workforce and
consumers.

Economic Dimension
• representing the overall economic health
of the country or region in which the
organization operates
• Consumer purchasing power, the
unemployment rate, and interest rates are
part of organization’s economic
environment.

Legal – Political Dimension
• includes federal, state, and local
government regulations and political
activities designed to influence
company behavior

Task Environment
• includes the sectors that conduct
daily transactions with the
organization and directly influence its
basic operations and performance

Task Environment
• direct relationship with the
organization, among them:
Customers
Competitors
Suppliers
Labor Market

Customers
• people and organizations in the
environment who acquire goods or
services from the organization
• Customers are important because
they determine the organization’s
success.

Competitors
• other organizations in the same
industry or business that provide
goods or services to the same set of
customers

Suppliers
• people and organizations who
provide the raw materials the
organization uses to provide its
output

Labor Market
• the people available for hire by
the organization
• Every organization needs a
supply of trained, qualified
personnel.

Internal Environment
• includes the elements within the
organization’s boundaries

Corporate Culture
• Culture – set of key values, beliefs,
understandings, and norms that members
of an organization share
• Culture Leadership
- Culture Leader

Types of Cultures
• Adaptability culture – a culture
characterized by values that support
the company’s ability to interpret and
translate signals from the environment
into new behavior responses.

Types of Cultures
• Achievement culture – a resultsoriented culture that values
competitiveness, personal initiative,
and achievement.

Types of Cultures
• Involvement culture – a culture that
places high values on meeting the
needs of employees and values
cooperation and equality.
• Consistency culture – a culture that
values and rewards a methodical,
rational, orderly way of doing things.

• Symbol – an object, act, or event that
conveys meaning to others.
• Story – a narrative based on true
events that is repeated frequently and
shared among organizational
employees.

• Hero – a figure who exemplifies the
deeds, character, and attributes of a
strong corporate culture.
• Slogan – a phrase or sentence that
succinctly expresses a key corporate
value.

• Ceremony – a planned activity that
makes up a special event and is
conducted for the benefit of an
audience.

Culture Leadership
• a one way managers shape cultural
norms and values to build a highperformance culture

Cultural Leader
• a manager who uses signals and
symbols to influence corporate culture

The END


Slide 18

Chapter 3:
The Environment and the
Corporate Culture

PRINMAN

Prepared by:
Go, Valerie
Malinao, Karlo
Maralit, Pauline
Umbao, Kimberly
AOG

The External Environment
• General
• Task
• Internal

Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

General Environment
• the layer of the external environment
that affects organization indirectly
• includes dimensions like:
International
Technological
Socio-cultural
Economic
Legal-political

International Dimension
• represents events originating in foreign
countries as well as opportunities for U.S.
companies in other countries

• Today, every company has to compete on
a global basis. High-quality, low-priced
automobiles from Japan and Korea have
permanently changed the American
automobile industry.

Technological Dimension
• includes scientific and technological
advancements in the industry and society
at large

• Today, computer networks, Internet
access, videoconferencing capabilities, cell
phones, laptops, etc. are practically taken
for granted as the minimum tools for doing
business.

Socio – Cultural Dimension
• representing the demographic
characteristics, norms, customs, and values
of the population within which the
organization operates
• Today’s demographic profiles are the
foundation of tomorrow’s workforce and
consumers.

Economic Dimension
• representing the overall economic health
of the country or region in which the
organization operates
• Consumer purchasing power, the
unemployment rate, and interest rates are
part of organization’s economic
environment.

Legal – Political Dimension
• includes federal, state, and local
government regulations and political
activities designed to influence
company behavior

Task Environment
• includes the sectors that conduct
daily transactions with the
organization and directly influence its
basic operations and performance

Task Environment
• direct relationship with the
organization, among them:
Customers
Competitors
Suppliers
Labor Market

Customers
• people and organizations in the
environment who acquire goods or
services from the organization
• Customers are important because
they determine the organization’s
success.

Competitors
• other organizations in the same
industry or business that provide
goods or services to the same set of
customers

Suppliers
• people and organizations who
provide the raw materials the
organization uses to provide its
output

Labor Market
• the people available for hire by
the organization
• Every organization needs a
supply of trained, qualified
personnel.

Internal Environment
• includes the elements within the
organization’s boundaries

Corporate Culture
• Culture – set of key values, beliefs,
understandings, and norms that members
of an organization share
• Culture Leadership
- Culture Leader

Types of Cultures
• Adaptability culture – a culture
characterized by values that support
the company’s ability to interpret and
translate signals from the environment
into new behavior responses.

Types of Cultures
• Achievement culture – a resultsoriented culture that values
competitiveness, personal initiative,
and achievement.

Types of Cultures
• Involvement culture – a culture that
places high values on meeting the
needs of employees and values
cooperation and equality.
• Consistency culture – a culture that
values and rewards a methodical,
rational, orderly way of doing things.

• Symbol – an object, act, or event that
conveys meaning to others.
• Story – a narrative based on true
events that is repeated frequently and
shared among organizational
employees.

• Hero – a figure who exemplifies the
deeds, character, and attributes of a
strong corporate culture.
• Slogan – a phrase or sentence that
succinctly expresses a key corporate
value.

• Ceremony – a planned activity that
makes up a special event and is
conducted for the benefit of an
audience.

Culture Leadership
• a one way managers shape cultural
norms and values to build a highperformance culture

Cultural Leader
• a manager who uses signals and
symbols to influence corporate culture

The END


Slide 19

Chapter 3:
The Environment and the
Corporate Culture

PRINMAN

Prepared by:
Go, Valerie
Malinao, Karlo
Maralit, Pauline
Umbao, Kimberly
AOG

The External Environment
• General
• Task
• Internal

Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

General Environment
• the layer of the external environment
that affects organization indirectly
• includes dimensions like:
International
Technological
Socio-cultural
Economic
Legal-political

International Dimension
• represents events originating in foreign
countries as well as opportunities for U.S.
companies in other countries

• Today, every company has to compete on
a global basis. High-quality, low-priced
automobiles from Japan and Korea have
permanently changed the American
automobile industry.

Technological Dimension
• includes scientific and technological
advancements in the industry and society
at large

• Today, computer networks, Internet
access, videoconferencing capabilities, cell
phones, laptops, etc. are practically taken
for granted as the minimum tools for doing
business.

Socio – Cultural Dimension
• representing the demographic
characteristics, norms, customs, and values
of the population within which the
organization operates
• Today’s demographic profiles are the
foundation of tomorrow’s workforce and
consumers.

Economic Dimension
• representing the overall economic health
of the country or region in which the
organization operates
• Consumer purchasing power, the
unemployment rate, and interest rates are
part of organization’s economic
environment.

Legal – Political Dimension
• includes federal, state, and local
government regulations and political
activities designed to influence
company behavior

Task Environment
• includes the sectors that conduct
daily transactions with the
organization and directly influence its
basic operations and performance

Task Environment
• direct relationship with the
organization, among them:
Customers
Competitors
Suppliers
Labor Market

Customers
• people and organizations in the
environment who acquire goods or
services from the organization
• Customers are important because
they determine the organization’s
success.

Competitors
• other organizations in the same
industry or business that provide
goods or services to the same set of
customers

Suppliers
• people and organizations who
provide the raw materials the
organization uses to provide its
output

Labor Market
• the people available for hire by
the organization
• Every organization needs a
supply of trained, qualified
personnel.

Internal Environment
• includes the elements within the
organization’s boundaries

Corporate Culture
• Culture – set of key values, beliefs,
understandings, and norms that members
of an organization share
• Culture Leadership
- Culture Leader

Types of Cultures
• Adaptability culture – a culture
characterized by values that support
the company’s ability to interpret and
translate signals from the environment
into new behavior responses.

Types of Cultures
• Achievement culture – a resultsoriented culture that values
competitiveness, personal initiative,
and achievement.

Types of Cultures
• Involvement culture – a culture that
places high values on meeting the
needs of employees and values
cooperation and equality.
• Consistency culture – a culture that
values and rewards a methodical,
rational, orderly way of doing things.

• Symbol – an object, act, or event that
conveys meaning to others.
• Story – a narrative based on true
events that is repeated frequently and
shared among organizational
employees.

• Hero – a figure who exemplifies the
deeds, character, and attributes of a
strong corporate culture.
• Slogan – a phrase or sentence that
succinctly expresses a key corporate
value.

• Ceremony – a planned activity that
makes up a special event and is
conducted for the benefit of an
audience.

Culture Leadership
• a one way managers shape cultural
norms and values to build a highperformance culture

Cultural Leader
• a manager who uses signals and
symbols to influence corporate culture

The END


Slide 20

Chapter 3:
The Environment and the
Corporate Culture

PRINMAN

Prepared by:
Go, Valerie
Malinao, Karlo
Maralit, Pauline
Umbao, Kimberly
AOG

The External Environment
• General
• Task
• Internal

Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

General Environment
• the layer of the external environment
that affects organization indirectly
• includes dimensions like:
International
Technological
Socio-cultural
Economic
Legal-political

International Dimension
• represents events originating in foreign
countries as well as opportunities for U.S.
companies in other countries

• Today, every company has to compete on
a global basis. High-quality, low-priced
automobiles from Japan and Korea have
permanently changed the American
automobile industry.

Technological Dimension
• includes scientific and technological
advancements in the industry and society
at large

• Today, computer networks, Internet
access, videoconferencing capabilities, cell
phones, laptops, etc. are practically taken
for granted as the minimum tools for doing
business.

Socio – Cultural Dimension
• representing the demographic
characteristics, norms, customs, and values
of the population within which the
organization operates
• Today’s demographic profiles are the
foundation of tomorrow’s workforce and
consumers.

Economic Dimension
• representing the overall economic health
of the country or region in which the
organization operates
• Consumer purchasing power, the
unemployment rate, and interest rates are
part of organization’s economic
environment.

Legal – Political Dimension
• includes federal, state, and local
government regulations and political
activities designed to influence
company behavior

Task Environment
• includes the sectors that conduct
daily transactions with the
organization and directly influence its
basic operations and performance

Task Environment
• direct relationship with the
organization, among them:
Customers
Competitors
Suppliers
Labor Market

Customers
• people and organizations in the
environment who acquire goods or
services from the organization
• Customers are important because
they determine the organization’s
success.

Competitors
• other organizations in the same
industry or business that provide
goods or services to the same set of
customers

Suppliers
• people and organizations who
provide the raw materials the
organization uses to provide its
output

Labor Market
• the people available for hire by
the organization
• Every organization needs a
supply of trained, qualified
personnel.

Internal Environment
• includes the elements within the
organization’s boundaries

Corporate Culture
• Culture – set of key values, beliefs,
understandings, and norms that members
of an organization share
• Culture Leadership
- Culture Leader

Types of Cultures
• Adaptability culture – a culture
characterized by values that support
the company’s ability to interpret and
translate signals from the environment
into new behavior responses.

Types of Cultures
• Achievement culture – a resultsoriented culture that values
competitiveness, personal initiative,
and achievement.

Types of Cultures
• Involvement culture – a culture that
places high values on meeting the
needs of employees and values
cooperation and equality.
• Consistency culture – a culture that
values and rewards a methodical,
rational, orderly way of doing things.

• Symbol – an object, act, or event that
conveys meaning to others.
• Story – a narrative based on true
events that is repeated frequently and
shared among organizational
employees.

• Hero – a figure who exemplifies the
deeds, character, and attributes of a
strong corporate culture.
• Slogan – a phrase or sentence that
succinctly expresses a key corporate
value.

• Ceremony – a planned activity that
makes up a special event and is
conducted for the benefit of an
audience.

Culture Leadership
• a one way managers shape cultural
norms and values to build a highperformance culture

Cultural Leader
• a manager who uses signals and
symbols to influence corporate culture

The END


Slide 21

Chapter 3:
The Environment and the
Corporate Culture

PRINMAN

Prepared by:
Go, Valerie
Malinao, Karlo
Maralit, Pauline
Umbao, Kimberly
AOG

The External Environment
• General
• Task
• Internal

Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

General Environment
• the layer of the external environment
that affects organization indirectly
• includes dimensions like:
International
Technological
Socio-cultural
Economic
Legal-political

International Dimension
• represents events originating in foreign
countries as well as opportunities for U.S.
companies in other countries

• Today, every company has to compete on
a global basis. High-quality, low-priced
automobiles from Japan and Korea have
permanently changed the American
automobile industry.

Technological Dimension
• includes scientific and technological
advancements in the industry and society
at large

• Today, computer networks, Internet
access, videoconferencing capabilities, cell
phones, laptops, etc. are practically taken
for granted as the minimum tools for doing
business.

Socio – Cultural Dimension
• representing the demographic
characteristics, norms, customs, and values
of the population within which the
organization operates
• Today’s demographic profiles are the
foundation of tomorrow’s workforce and
consumers.

Economic Dimension
• representing the overall economic health
of the country or region in which the
organization operates
• Consumer purchasing power, the
unemployment rate, and interest rates are
part of organization’s economic
environment.

Legal – Political Dimension
• includes federal, state, and local
government regulations and political
activities designed to influence
company behavior

Task Environment
• includes the sectors that conduct
daily transactions with the
organization and directly influence its
basic operations and performance

Task Environment
• direct relationship with the
organization, among them:
Customers
Competitors
Suppliers
Labor Market

Customers
• people and organizations in the
environment who acquire goods or
services from the organization
• Customers are important because
they determine the organization’s
success.

Competitors
• other organizations in the same
industry or business that provide
goods or services to the same set of
customers

Suppliers
• people and organizations who
provide the raw materials the
organization uses to provide its
output

Labor Market
• the people available for hire by
the organization
• Every organization needs a
supply of trained, qualified
personnel.

Internal Environment
• includes the elements within the
organization’s boundaries

Corporate Culture
• Culture – set of key values, beliefs,
understandings, and norms that members
of an organization share
• Culture Leadership
- Culture Leader

Types of Cultures
• Adaptability culture – a culture
characterized by values that support
the company’s ability to interpret and
translate signals from the environment
into new behavior responses.

Types of Cultures
• Achievement culture – a resultsoriented culture that values
competitiveness, personal initiative,
and achievement.

Types of Cultures
• Involvement culture – a culture that
places high values on meeting the
needs of employees and values
cooperation and equality.
• Consistency culture – a culture that
values and rewards a methodical,
rational, orderly way of doing things.

• Symbol – an object, act, or event that
conveys meaning to others.
• Story – a narrative based on true
events that is repeated frequently and
shared among organizational
employees.

• Hero – a figure who exemplifies the
deeds, character, and attributes of a
strong corporate culture.
• Slogan – a phrase or sentence that
succinctly expresses a key corporate
value.

• Ceremony – a planned activity that
makes up a special event and is
conducted for the benefit of an
audience.

Culture Leadership
• a one way managers shape cultural
norms and values to build a highperformance culture

Cultural Leader
• a manager who uses signals and
symbols to influence corporate culture

The END


Slide 22

Chapter 3:
The Environment and the
Corporate Culture

PRINMAN

Prepared by:
Go, Valerie
Malinao, Karlo
Maralit, Pauline
Umbao, Kimberly
AOG

The External Environment
• General
• Task
• Internal

Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

General Environment
• the layer of the external environment
that affects organization indirectly
• includes dimensions like:
International
Technological
Socio-cultural
Economic
Legal-political

International Dimension
• represents events originating in foreign
countries as well as opportunities for U.S.
companies in other countries

• Today, every company has to compete on
a global basis. High-quality, low-priced
automobiles from Japan and Korea have
permanently changed the American
automobile industry.

Technological Dimension
• includes scientific and technological
advancements in the industry and society
at large

• Today, computer networks, Internet
access, videoconferencing capabilities, cell
phones, laptops, etc. are practically taken
for granted as the minimum tools for doing
business.

Socio – Cultural Dimension
• representing the demographic
characteristics, norms, customs, and values
of the population within which the
organization operates
• Today’s demographic profiles are the
foundation of tomorrow’s workforce and
consumers.

Economic Dimension
• representing the overall economic health
of the country or region in which the
organization operates
• Consumer purchasing power, the
unemployment rate, and interest rates are
part of organization’s economic
environment.

Legal – Political Dimension
• includes federal, state, and local
government regulations and political
activities designed to influence
company behavior

Task Environment
• includes the sectors that conduct
daily transactions with the
organization and directly influence its
basic operations and performance

Task Environment
• direct relationship with the
organization, among them:
Customers
Competitors
Suppliers
Labor Market

Customers
• people and organizations in the
environment who acquire goods or
services from the organization
• Customers are important because
they determine the organization’s
success.

Competitors
• other organizations in the same
industry or business that provide
goods or services to the same set of
customers

Suppliers
• people and organizations who
provide the raw materials the
organization uses to provide its
output

Labor Market
• the people available for hire by
the organization
• Every organization needs a
supply of trained, qualified
personnel.

Internal Environment
• includes the elements within the
organization’s boundaries

Corporate Culture
• Culture – set of key values, beliefs,
understandings, and norms that members
of an organization share
• Culture Leadership
- Culture Leader

Types of Cultures
• Adaptability culture – a culture
characterized by values that support
the company’s ability to interpret and
translate signals from the environment
into new behavior responses.

Types of Cultures
• Achievement culture – a resultsoriented culture that values
competitiveness, personal initiative,
and achievement.

Types of Cultures
• Involvement culture – a culture that
places high values on meeting the
needs of employees and values
cooperation and equality.
• Consistency culture – a culture that
values and rewards a methodical,
rational, orderly way of doing things.

• Symbol – an object, act, or event that
conveys meaning to others.
• Story – a narrative based on true
events that is repeated frequently and
shared among organizational
employees.

• Hero – a figure who exemplifies the
deeds, character, and attributes of a
strong corporate culture.
• Slogan – a phrase or sentence that
succinctly expresses a key corporate
value.

• Ceremony – a planned activity that
makes up a special event and is
conducted for the benefit of an
audience.

Culture Leadership
• a one way managers shape cultural
norms and values to build a highperformance culture

Cultural Leader
• a manager who uses signals and
symbols to influence corporate culture

The END


Slide 23

Chapter 3:
The Environment and the
Corporate Culture

PRINMAN

Prepared by:
Go, Valerie
Malinao, Karlo
Maralit, Pauline
Umbao, Kimberly
AOG

The External Environment
• General
• Task
• Internal

Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

General Environment
• the layer of the external environment
that affects organization indirectly
• includes dimensions like:
International
Technological
Socio-cultural
Economic
Legal-political

International Dimension
• represents events originating in foreign
countries as well as opportunities for U.S.
companies in other countries

• Today, every company has to compete on
a global basis. High-quality, low-priced
automobiles from Japan and Korea have
permanently changed the American
automobile industry.

Technological Dimension
• includes scientific and technological
advancements in the industry and society
at large

• Today, computer networks, Internet
access, videoconferencing capabilities, cell
phones, laptops, etc. are practically taken
for granted as the minimum tools for doing
business.

Socio – Cultural Dimension
• representing the demographic
characteristics, norms, customs, and values
of the population within which the
organization operates
• Today’s demographic profiles are the
foundation of tomorrow’s workforce and
consumers.

Economic Dimension
• representing the overall economic health
of the country or region in which the
organization operates
• Consumer purchasing power, the
unemployment rate, and interest rates are
part of organization’s economic
environment.

Legal – Political Dimension
• includes federal, state, and local
government regulations and political
activities designed to influence
company behavior

Task Environment
• includes the sectors that conduct
daily transactions with the
organization and directly influence its
basic operations and performance

Task Environment
• direct relationship with the
organization, among them:
Customers
Competitors
Suppliers
Labor Market

Customers
• people and organizations in the
environment who acquire goods or
services from the organization
• Customers are important because
they determine the organization’s
success.

Competitors
• other organizations in the same
industry or business that provide
goods or services to the same set of
customers

Suppliers
• people and organizations who
provide the raw materials the
organization uses to provide its
output

Labor Market
• the people available for hire by
the organization
• Every organization needs a
supply of trained, qualified
personnel.

Internal Environment
• includes the elements within the
organization’s boundaries

Corporate Culture
• Culture – set of key values, beliefs,
understandings, and norms that members
of an organization share
• Culture Leadership
- Culture Leader

Types of Cultures
• Adaptability culture – a culture
characterized by values that support
the company’s ability to interpret and
translate signals from the environment
into new behavior responses.

Types of Cultures
• Achievement culture – a resultsoriented culture that values
competitiveness, personal initiative,
and achievement.

Types of Cultures
• Involvement culture – a culture that
places high values on meeting the
needs of employees and values
cooperation and equality.
• Consistency culture – a culture that
values and rewards a methodical,
rational, orderly way of doing things.

• Symbol – an object, act, or event that
conveys meaning to others.
• Story – a narrative based on true
events that is repeated frequently and
shared among organizational
employees.

• Hero – a figure who exemplifies the
deeds, character, and attributes of a
strong corporate culture.
• Slogan – a phrase or sentence that
succinctly expresses a key corporate
value.

• Ceremony – a planned activity that
makes up a special event and is
conducted for the benefit of an
audience.

Culture Leadership
• a one way managers shape cultural
norms and values to build a highperformance culture

Cultural Leader
• a manager who uses signals and
symbols to influence corporate culture

The END


Slide 24

Chapter 3:
The Environment and the
Corporate Culture

PRINMAN

Prepared by:
Go, Valerie
Malinao, Karlo
Maralit, Pauline
Umbao, Kimberly
AOG

The External Environment
• General
• Task
• Internal

Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

General Environment
• the layer of the external environment
that affects organization indirectly
• includes dimensions like:
International
Technological
Socio-cultural
Economic
Legal-political

International Dimension
• represents events originating in foreign
countries as well as opportunities for U.S.
companies in other countries

• Today, every company has to compete on
a global basis. High-quality, low-priced
automobiles from Japan and Korea have
permanently changed the American
automobile industry.

Technological Dimension
• includes scientific and technological
advancements in the industry and society
at large

• Today, computer networks, Internet
access, videoconferencing capabilities, cell
phones, laptops, etc. are practically taken
for granted as the minimum tools for doing
business.

Socio – Cultural Dimension
• representing the demographic
characteristics, norms, customs, and values
of the population within which the
organization operates
• Today’s demographic profiles are the
foundation of tomorrow’s workforce and
consumers.

Economic Dimension
• representing the overall economic health
of the country or region in which the
organization operates
• Consumer purchasing power, the
unemployment rate, and interest rates are
part of organization’s economic
environment.

Legal – Political Dimension
• includes federal, state, and local
government regulations and political
activities designed to influence
company behavior

Task Environment
• includes the sectors that conduct
daily transactions with the
organization and directly influence its
basic operations and performance

Task Environment
• direct relationship with the
organization, among them:
Customers
Competitors
Suppliers
Labor Market

Customers
• people and organizations in the
environment who acquire goods or
services from the organization
• Customers are important because
they determine the organization’s
success.

Competitors
• other organizations in the same
industry or business that provide
goods or services to the same set of
customers

Suppliers
• people and organizations who
provide the raw materials the
organization uses to provide its
output

Labor Market
• the people available for hire by
the organization
• Every organization needs a
supply of trained, qualified
personnel.

Internal Environment
• includes the elements within the
organization’s boundaries

Corporate Culture
• Culture – set of key values, beliefs,
understandings, and norms that members
of an organization share
• Culture Leadership
- Culture Leader

Types of Cultures
• Adaptability culture – a culture
characterized by values that support
the company’s ability to interpret and
translate signals from the environment
into new behavior responses.

Types of Cultures
• Achievement culture – a resultsoriented culture that values
competitiveness, personal initiative,
and achievement.

Types of Cultures
• Involvement culture – a culture that
places high values on meeting the
needs of employees and values
cooperation and equality.
• Consistency culture – a culture that
values and rewards a methodical,
rational, orderly way of doing things.

• Symbol – an object, act, or event that
conveys meaning to others.
• Story – a narrative based on true
events that is repeated frequently and
shared among organizational
employees.

• Hero – a figure who exemplifies the
deeds, character, and attributes of a
strong corporate culture.
• Slogan – a phrase or sentence that
succinctly expresses a key corporate
value.

• Ceremony – a planned activity that
makes up a special event and is
conducted for the benefit of an
audience.

Culture Leadership
• a one way managers shape cultural
norms and values to build a highperformance culture

Cultural Leader
• a manager who uses signals and
symbols to influence corporate culture

The END


Slide 25

Chapter 3:
The Environment and the
Corporate Culture

PRINMAN

Prepared by:
Go, Valerie
Malinao, Karlo
Maralit, Pauline
Umbao, Kimberly
AOG

The External Environment
• General
• Task
• Internal

Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

General Environment
• the layer of the external environment
that affects organization indirectly
• includes dimensions like:
International
Technological
Socio-cultural
Economic
Legal-political

International Dimension
• represents events originating in foreign
countries as well as opportunities for U.S.
companies in other countries

• Today, every company has to compete on
a global basis. High-quality, low-priced
automobiles from Japan and Korea have
permanently changed the American
automobile industry.

Technological Dimension
• includes scientific and technological
advancements in the industry and society
at large

• Today, computer networks, Internet
access, videoconferencing capabilities, cell
phones, laptops, etc. are practically taken
for granted as the minimum tools for doing
business.

Socio – Cultural Dimension
• representing the demographic
characteristics, norms, customs, and values
of the population within which the
organization operates
• Today’s demographic profiles are the
foundation of tomorrow’s workforce and
consumers.

Economic Dimension
• representing the overall economic health
of the country or region in which the
organization operates
• Consumer purchasing power, the
unemployment rate, and interest rates are
part of organization’s economic
environment.

Legal – Political Dimension
• includes federal, state, and local
government regulations and political
activities designed to influence
company behavior

Task Environment
• includes the sectors that conduct
daily transactions with the
organization and directly influence its
basic operations and performance

Task Environment
• direct relationship with the
organization, among them:
Customers
Competitors
Suppliers
Labor Market

Customers
• people and organizations in the
environment who acquire goods or
services from the organization
• Customers are important because
they determine the organization’s
success.

Competitors
• other organizations in the same
industry or business that provide
goods or services to the same set of
customers

Suppliers
• people and organizations who
provide the raw materials the
organization uses to provide its
output

Labor Market
• the people available for hire by
the organization
• Every organization needs a
supply of trained, qualified
personnel.

Internal Environment
• includes the elements within the
organization’s boundaries

Corporate Culture
• Culture – set of key values, beliefs,
understandings, and norms that members
of an organization share
• Culture Leadership
- Culture Leader

Types of Cultures
• Adaptability culture – a culture
characterized by values that support
the company’s ability to interpret and
translate signals from the environment
into new behavior responses.

Types of Cultures
• Achievement culture – a resultsoriented culture that values
competitiveness, personal initiative,
and achievement.

Types of Cultures
• Involvement culture – a culture that
places high values on meeting the
needs of employees and values
cooperation and equality.
• Consistency culture – a culture that
values and rewards a methodical,
rational, orderly way of doing things.

• Symbol – an object, act, or event that
conveys meaning to others.
• Story – a narrative based on true
events that is repeated frequently and
shared among organizational
employees.

• Hero – a figure who exemplifies the
deeds, character, and attributes of a
strong corporate culture.
• Slogan – a phrase or sentence that
succinctly expresses a key corporate
value.

• Ceremony – a planned activity that
makes up a special event and is
conducted for the benefit of an
audience.

Culture Leadership
• a one way managers shape cultural
norms and values to build a highperformance culture

Cultural Leader
• a manager who uses signals and
symbols to influence corporate culture

The END