Slide 1

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 2

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 3

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 4

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 5

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 6

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 7

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 8

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 9

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 10

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 11

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 12

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 13

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 14

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 15

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 16

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 17

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 18

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 19

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 20

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 21

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 22

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 23

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 24

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 25

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 26

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 27

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 28

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 29

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 30

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 31

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 32

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 33

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 34

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 35

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 36

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]


Slide 37

Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd

Demonstration version
2013
Hotel room intelligent control system
www.sintway.net

Email:[email protected]

Company profile
To collect development, production and sale together, SINTWAY is a
high-tech company, professional manufacturer to supply hotel
communications products, hotel intelligent guest room control system ,hotel
phone, hotel safe and hotel lock as his leading products.
SINTWAY was established in 1999, composed through fetched in USA
(CHEM TREND), HOLAND(PHILIPS) related products and technology by
original aviation Aerospace Department and Ministry of Posts
communications and intelligent equipments manufacturer.
SINTWAY receives “the good faith first, the user is supreme”
management idea, initiative “moral behavior quality = product quality” the
quality idea, by experienced master, undergraduate course engineer
composed the formidable technical force, devotes in the hotel intelligence
electric appliance products research and development, production and sale,
provided the high scale hotel smart products for the domestic and foreign
users, and provide the best solution and the high quality products with best
service, deeply trusted by users.
SINTWAY persisted the technical innovation, keeps pace with the times,
in line with “diligent, practical, good faith and surmounting” idea, faces and
strives for our goal - - to let the user degree of satisfaction achieve
100%,your profitability and guest loyalty is our highest priority.

System composing
System composing：
1.Hardware：guest room controller, intelligent
door lock, card distributor, intelligent safe,
room card, identity recognitioner, five to one
indication panel, collection control panel,
service panel, emergency call equipment, A/C
temperature controller, door magnetism switch
, dispersive rebound switch, infrared
spy,Dingdong doorbell, floor PBX and main PBX.
2.Software：guest room center management
software, card distribution software of
intelligent door lock.

dispersive form

Emergency button Indoor panel

Intelligent
door lock

Intelligent
Intelligent safe
multifunction
A/C
thermostat
identity
outdoor panel
distinguish
card switch( M1)

…...
House keeping

Main control box
Master

TCP/IP

Floor PBX 1

control room (server)

。
。
。
。
。
。

Strong electricity output
Dingdong
doorbell

Floor PBX 2

Front desk

Main PBX

room lamps Bathroom lamp,
exhaust fan

Infrared sensor

Ceiling Mirror
light
light

Bathroom light,
exhaust fan

TV，A/C
Other lights

System net construction
Front desk

501

……

5XX

Guest room controller Guest room controller

601

……

6XX

Guest room controller Guest room controller

Control room
701
House keeping

Engineering DEPT.

……

7XX

Guest room controller Guest room controller

X01

……

XXX

Guest room controller Guest room controller

System main functions
1. Long-distance control function―― Ahead of time carries on the services for the
guest (opening light, air-conditioning)

2. Humanity light setting function and intelligent A/C management function――
Provides comfortable living environment to the guest.

3. Identity recognition function ――Distinguish different personnel's identity, save
electricity use, strengthen hotel inner management.
4.Shadowless type service function―― Provide the guest with humanity, in
every possible way service.

5. Infrared detection function―― Gives guest next to the skin illumination,
light up when coming and turn off when leaving.
6. Security function ――When the system meet unusual situation ,then give an
alarm promptly.

7.History records inquiry----convenient to strengthen hotel inner
management, and promote hotel security.
8.Data share function―― provide interface function for other systems,
make hotel information resource on share.
9. Increment function―― conceal recognition, wait a jiffy, emergency call, check
out etc.

Guest room controller
1.

System core control part.

2.

Control upload, download, store and analysis of
various information from room (control and
management).

3.

Main board includes power board (strong electricity
part) and control board (weak electricity part).

4.

Guest room controller makes a l l ro o m d e v i c e s
integrated.
Main control box

The features of guest room controller

Main control box
1.Strong and weak electricity connect separately---intuitionistic, convenient,
quick and safe.
2.Fence connection way for strong electricity, and insert and draw connection
way for weak electricity.
3.Syetem communications agreement use TCP/IP, communication up speed
reach to kilomega, and low to hundred-maga, effectually avoid happening of
unsmooth communication
4.System moves stably, reliably and independently, each room has its own room
address code, never affect each other, even don’t affect the whole net working
because of one room failure

Intelligent identity recognition holder
1.Intelligent identity distinguish holder was developed base on Mifare one
card technology, can efficaciously distinguish the only card number and
password in the card, to realize identity recognition function.
2.Taking eletricity function: must insert allowed card of this system, then
can work, to effectively save energy, and unlawfully taking eletricity stopped.

Five in one indication panel
Five in one indication panel is installed outside door, real time
display room status, convenient for hotel serving personnel to
provide selective services for guest.

（slightly touch the hidden key,
the DND light flash, means there
is people in the room, otherwise,
don’t flash, means there is not
people in the room, and MAKE
UP ROOM light will flash)

hidden touch
screen keypad

Doorbell button

Control equipments
System control equipments includes: Main control box,bedside control
panel, outdoor panel,indoor panel,light touch switch panel,doorbell,
Mifare one card switch,curtain touch switch,light dimmer touch switch,
etc...
System control way is agile: may either use collected control or use
dispersive control, or use collected and dispersive control together.

Bedside control
panel

each panel
RJ45 port
connect with
main control
box RJ45 port

Touch screen switch panel

Guest room management software interface

One sample room

Room No.

Unclean
room

Person
identity
(guest)

Ask for
cleaning

A/C
low
speed

Room
temperature
Room door
status

Safe
status

Correct
communication

History records inquiry

Choose
inquiry item

May choose room number and date period for
inquiry

long-distance control function

I book a
standard room

Welcome to
our hotel

Front desk

Distribute card
and register
To open long-distance pre-setting
module same time

Long-distance control setup
To open long-distance control module-as following dialog box

Long-distance control setup
Open user-defined lights-dialog box

Open user-defined A/C-dialog box

May open lights and A/C factitiously, set status and temperature

Sir, your room
No. is 8601,
please take your
room card

Guest room
controller

Long-distance control function

Provides
humanity services
to guest

Front desk has already opened room lights, TV, A/C and
background music through long-distance pre-setting

Guest living-in flow
1210

Guest took his room
card from front desk,
then take lift and come
to booked room 8601

Music comes from room,
and lights already
opened, because hotel
has already opened all
equipments ahead，
waiting for your coming.

Identity recognition
1210

House-keeping center management
software room status

Personnel
identity to be
distinguished
Identity recognition holder
as a guest
when insert system allowed card,
recognitioner will display “WELCOME” ,make
guest feel comfortable.

Service information (cleaning)
1210
House-keeping center management software room status

Identity recognitioner

when insert cleaning card, the
identity recognitioner distinguishes
to be cleaning card immediately,
room status displays under
cleaning, after finish cleaning,
press cleaning key, room status
convert to waiting inspection
automatically.

Under cleaning icon
appears automatically,
and personnel
identity recognized to
be cleaner.

Service information (inspection)
1210
House-keeping center management software room status
检
查
卡

Identity recognitioner
when insert inspection card,
identity recognitioner distinguishes to
be inspection card immediately, room
status displays under inspection, after
finish inspection, press DND, then
room status convert to empty clean
room.

Personnel identity
recognized to be inspector,
and under inspecting status.

Promote service quality
Hello, where
are you
cleaning?

Current hotels manage cleaner through
interphone, when communication suffocates, then
can not contact cleaner in time

1170

This system confirm the
location of cleaner
through inquiring
interface
Identity recognitioner

Cleaner lookup

Activate cleaner lookup,
displays cleaner online
dialog box

Displays cleaner’s
name ,whereabouts room
and personal number here
immediately

Service information (DO NOT DISTURB)
House-keeping center management
software room status

1210
Service panel

DND icon
appeared
automatically
when guest touch DND
key, DND icon appeared
automatically, management
software display that this
room status is DO NOT
DISTURB immediately

Service information (MAKE UP ROOM)
1210

House-keeping center management software room status

Service panel

When guest ask for
cleaning, MAKE UP ROOM
icon appeared automatically,
room status displays a dirty
room, request purifier to
clean, and real time
information column displays
required room number and
time immediately.

MAKE UP ROOM icon in
information column
flashes, list displays, and
voice prompt

Service information（ask for service）
1210

House-keeping center management software room status

Service panel

when guest ask for service(
food or laundry), the service icon
appears automatically, and real
time column displays service
request information
immediately, then ask serving
personnel to go that room and
provide required services

Service icon flashes and
list appears on
information column, and
voice prompt.

Service information (check out)
8601
Indoor/service panel

when guest need to check out, then
press “CHECK OUT” button on service
plate, management software receive this
information at same time, appears icon,
voice and list on interface, remind front
desk to send personnel for inspection
and counting balance, to reduce wait
time and quicken check out speed.

“CHECK OUT”
icon flashes
immediately, and
voice prompt

Service information (wait a jiffy)
1210
indoor panel

When visitor comes, but the guest
is inconvenient to meet friend right
now, then guest touches “WAIT A”,
and the “WAIT A WHILE” indication
light on outdoor plate flashes, means
to tell friend wait a jiffy, after guest
open the door to receive friend, “WAIT
A WHILE” function exit, and indication
light turns off.

Five in one indication plate

“WAIT A WHILE”
icon on outdoor plate

1210

Service information (emergency call)
House-keeping center management software room status

Emergency call switch

when emergency
happened to guest, then
press Emergency button,
management software
receives its information at
same time, appears icon,
voice and list on interface,
then notify security Dept to
deal with emergency and
unchain alarm.

Emergency icon flashes on
information column ,and
voice prompt

Time-lapse exhaust function
system turns on exhaust fan in bathroom on time (set time, for
example, every one hour)---feed air into bathroom for 5 minutes,
keep air in bathroom clean and fresh.

Every 1 hour

Main controller
Exhaust fan

System benefit
ONE、Energy saving
Guest control system realizes energy saving through following two points:
1、intelligent identity recognitioner ---guest room takes electricity by recognitioner, no other
than system allowed, effective card can take electricity, other company's card and the slip of
paper cannot take the electricity.
2、Infrared detector ---lights and exhaust fan in bathroom realized by detector, make lights and
exhaust fan to be used reasonably, achieved they are opened when somebody is in, otherwise,
time delay close automatically. Remark：The traditional hotel uses infrared electricity-getting
switch or the mechanical type electricity-getting switch to take electricity. The bathroom lights
and exhaust fan are controlled by using strong electric switch, usually, guest lets them whole
evening to be opened---The electrical energy wastes in vain, brings unnecessary economic loss
to the hotel.
3、Air conditioning energy saving---a. In daytime, guest take out card and leave room, the air
conditioning enters into energy saving status automatically. (air machine provides wind, and
electromagnetism valve closed) b. In the night, gust set a too low temperature ( like 18 degree),
the system can adjust/increase room temperature degree through front desk to prevent cold from
guest, and save air conditioning energy.
To adopt the intelligent guest control system to carry out above things, to achieve the goal for
the hotel of energy saving. According to the preliminary statistics one day may save 1-2 kwh
electricity per room，by 1 .00Yuan/ kwh calculating, a guest room one day may save 2 Yuan,
Living rate according to 80% calculates to a hotel 300 rooms, the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year.

System benefit
TWO、Security

The system is under networking, the door lock and the
safe’s open and close records are real-time online monitoring,
if happens unusual situation, system will give an auto-alarm,
to remind service personnel to carry on secure service for the
guest (to remind guest to pay attention to safety).

THREE、Service promotion

The traditional hotel room service only has “do not
disturb”, “make up room” and “doorbell” function，But this
system room service includes: “Do not disturb”, “make up
room”,“ service call”, “check out”,“ wait a jiffy”, “emergency
call”, “doorbell” function, and the “ hide service” function,
make the hotel room service function promote largely, give
guest shadowless services.

System benefit
FOUR、Strengthen management
the system is under network---convenient for hotel to
unify management, the administrative person can real-time
know service personnel and maintenance man place and their
work progress, is advantageous for the administrative
personnel to organize service personnel well to carry on the
service promptly for the guest---Punctual, accurate
unmistakable, to avoid management loophole, and promote
the hotel grade of service quality and level.

FIVE、Comments the star to add grade
The system has above advanced functions, can bring
actual benefit for the hotel, to speed hotel management to
make great strides forward towards the computer system
management, will bring the benefit for the future star
comment ---add grade.

System benefit

SIX、After service
The traditional hotel guest room electric appliance
equipments (door lock, safe, electricity getting switch panel,
outside door indication plate, switch plate and so on) are
purchased from different suppliers, when meets problems, the
supplies wrangle mutually, said it is other’s problem, cannot
obtain the prompt solution, suffers injury to hotel itself. But if
only one supplier, the question well solves: only send 1 or 2
engineers to solve all questions, provides the guarantee of
after service for the hotel.

SEVEN、Investment return
The system only need to add a guest room controller and
several net wires on the hotel guest room original hardware
foundation to realize networking through network platform, the
hotel mainly increase a guest room controller investment, but
return of capital investment only needs 1 year possibly. (see
energy saving part description：the system may save at least
300*2*365*80%=175,200 yuan for the hotel per year). After
that,the hotel will come into the time of creating income, it is
quite easy, quick and effective for hotel to take back investment.

System functions sum-up
• 1.Energy saving, saving personnel expense
• 2.Strengthen hotel inner management, stop management hole.
• 3. The visitor communicates with hotel through bidirectional
bridge, serves the fast response to the visitor.
• 4. Improves the grade of service, to provide the technical
method and the tool for the realization five-star of “non-shade
type” services , quicken check out speed.
• 5.Promote security——door lock and safe abnormal status
alarm.
• 6.Long-distance control----guest room lights, A/C pre-setting,
humanity services.
• 7.Humanity setting and control for lights and exhaust fan:
(entrance light turns on when open the door, turn off the master,
then night lamp lights up, etc.)
• 8. One card multipurpose一（open the door, getting electricity,
consumption）.

Finished

Thanks for your attention!
Shenzhen Sintway Hospitality Electronics Technology Co.,Ltd
ADD:6 Building,Xinghua Industrial Zone,Baotian Road,Xixiang,Shenzhen
China
TEL:+86-755-27387647
Web:www.sintway.net

FAX:+86-755-27387649
Email:[email protected]