Transcript BUE Quality &Validation Section (Q &V) By: Nehal Osman What is the Quality & Validation Section? Quality and Validation section is part of the University Registrar’s Department.

BUE
Quality &Validation
Section
(Q &V)
By: Nehal Osman
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What is the Quality & Validation
Section?
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Quality and Validation section is part of
the University Registrar’s Department. It
is responsible for the development and
operational oversight of Academic
Quality, assessment procedures, advising
on Academic Regulations, UK validation,
assessments and awards and Students
Records.
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Who are the Quality & Validation
Staff ?
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Head of Quality & Validation
Mr.Des Mcmichael
Assessment &Quality
Team
Ms. Mariam
Mohsen
Ms. Nehal Osman
Deputy Head
Mr.Ahmed Fouad
Student Records
Team
Mr. Assem Al
Sayad
Ms.Mirette.Rezkalla
Mrs. Shaimaa
Mahdy
Mr. Mohamed
Samir
Ms.Nadine Elhussainy
Ms.Basma Sadek
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How to contact us?
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Students are welcome to visit our office.
In Many cases the Departmental Administrative
Assistant and Module Leader or your Head of
Department will the correct person to advise/help
you.
Our location: Building
(E) first floor Room Number (213)
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You can contact us by e-mail
Our email address ( Q&[email protected])
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Students can get help from Q &V on
a variety of topics.
But we urge students to read their handbooks
before seeking advice!
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Students can get help and assistance
from the Q & V section regarding the
following topics :
Advice on:
Writing an Academic Appeal form (AP).
Writing an Impaired Performance form.(IP)
Receiving Transcript, Module Specification &Degree
Certificates.
 Enquiries regarding ; Exams, (exams dates, exam Time
table publishing date & Results for each semester during the
academic year)
Providing special needs students during the exams with
separate room and/or extra time.
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When can you make an Impaired
Performance claim (IP).
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The following types of impaired performance claim
normally are eligible for consideration:
•Claims referring to a serious or significant medical condition
or illness (to include both physical and mental health
problems).
•Claims referring to exceptional personal circumstances (e.g.
serious illness or death of an immediate family member or
close friend, including participation in funeral and associated
rites; being a victim of crime).
•Claims referring to exceptional travel circumstances beyond
a student’s or his/her family’s control which prevented a
student from attending an examination or other scheduled
assessment.
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When can you make an
Academic Appeal (AP).
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A Student can appeal against:
•The mark you have been awarded for a module.
•A decision of an examination board about your
progression, that is, whether you are allowed to move
to the next year of your programme.
•A decision of an examination board about your final
degree award, that is, whether to award you a degree
or not, and what classification you are awarded.
•A decision of a Dean or equivalent person to penalise
you for cheating, academic misconduct or plagiarism.
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A student can make an Appeal Claim regarding the
following two reasons:
•That the University has done something wrong or behaved
incorrectly, for example that there was a page missing from
your exam paper and you could not answer all the questions,
or that you were given incorrect and misleading information,
or that the examiner treated you unfairly and differently from
the other students, or that the University did not follow its own
procedures in dealing with you.
•That you were sick, or something else happened to you which
meant you could not perform as well as you should have, and
you had a very good reason for not informing the University of
this before now through the IP Procedure.
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If you think your mark should be higher, speak to your
Module Leader first and submit a feedback request
through the Faculty office.
Your request will be reviewed by the Dean of your
faculty/or investigation. If an error has been made and
your mark should be changed the Q& V section will be
requested to amend your mark on your student record.
If you are still not satisfied, and you can show that you
have grounds for appealing, then you should make an
appeal.
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How the student can make
an Impaired
Performance(IP)and Appeal
Claim (AP)?!
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Impaired performance Claim
•You claim in each Semester for any affected assessments held in that
Semester .
•Print out an Impaired Performance form from the BUE website in Q&V,
you will find this under its section called Forms.
•Complete the form after the due dates of the assessments about which
you wish to claim, and submit it not later than the published deadline for
each semester, which can be found in the academic calendar in the BUE
website.
•Follow carefully the instructions for completion given on the form. If any
information is missing from the form your claim will be dismissed.
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•Return the completed form and independent supporting
evidence to the Q & V office by the deadline. Remember
that it is your responsibility to ensure that your
independent supporting evidence is provided with an
English translation and on time.
•If it is discovered that you fabricated your supporting
evidence, you may be subject to the University’s
disciplinary procedures .
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Appeal Claim:
•Print out an appeal form from BUE website under the Q
& V section called Forms.
•Complete the form, taking special care to complete all
sections. The section entitled ‘appeal case’ is very
important.
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• You must provide as much detail as you can about what
has happened, such as dates, names and places, and set
out the nature and grounds for your appeal. Remember
that what you write will be looked at by a formal
committee, so make sure you do not use aggressive
language. You want the committee to think you are
serious and thoughtful, not bad-mannered and
irresponsible.
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•Get documents to support your case and attach them to
the appeal form.
Get documents to support your case and attach them to the
appeal form. This could be things like a letter from a professor
• Example:
to explain something that happened, or a medical report. You
are responsible for providing all the necessary information: do
A assume
letter from
a professor
explain
something
not
someone
else willtodo
that for
you. Thinkthat
of it as
happened.
being
a little like a legal case – you must provide enough
A medical
report.
(Translated
in English).
evidence
for the
appeals
committee
to understand everything
about your case and make an informed decision.
•Think of it as a legal case – you must provide enough
evidence
for the appeals
committee
to understand
Give
the completed
form, and
all the supplementary
everything back
abouttoyour
case and
make an informed
decision.
documents,
the Quality
& Validation
Office before
the
deadline.
•Give the completed form, and all the supplementary
documents, to the Q & V office before the deadline.
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Welcome to BUE
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