Problem Solving

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TEAM BUILDING
APAMSA Leadership Development Module
Team Building
Relations-Oriented Behaviors
 Identify
common interests and team values to unify team
members
 Incorporate
symbols, ceremonies, and rituals to develop
social cohesiveness
Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 334-338)
Relations-Oriented Behaviors
Leadership Challenge (23)
 Team
Building
 Cohesiveness
and cooperation are two common goals of
team building
 Describe
your approach to Team Building and briefly
explain how your methods increased team cohesiveness,
mutual cooperation, and team identification
Team Building
Guidelines For Team Building
Common interests and
values
 Ceremonies and rituals
 Symbols
 Social interaction

Publicize activities
 Process analysis
 Alignment sessions
 Incentives for
cooperation

Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 71-72)
Team Building
Common Interests & Values
 Group
identity is dependent upon shared goals and
strategies to attain them
 Appeal
to team members for their cooperation by
emphasizing mutual interests and values
Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 334-338)
Team Building
Ceremonies & Rituals
 Make
group identity special with ceremonies and
rituals that emphasize team values
 Initiation
rituals for new members, and
celebration rituals for departing members
 Ceremonies
can celebrate special achievements
or anniversaries
Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 334-338)
Team Building
Symbols

Create a symbol for group identity

Symbols can be a team name, color, slogan, logo,
insignia, or emblem

Display symbols on business letters, flyers, banners,
clothing
Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 334-338)
Team Building
Social Interaction
 Build
cohesiveness among team members with
pleasant social interaction
 Host
periodic social activities like dinners, lunches,
picnics, barbeques
 Go
on team outings to sports events or concerts,
go camping or hiking
Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 334-338)
Team Building
Publicize Activities

Tell people about group plans, activities, and
achievements

Explain the importance of these plans, activities and
achievements relative to team objectives

Communicate a sense of excitement, fun and zest in all
that is being done
Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 334-338)
Team Building
Process Analysis
 Hold
frank discussion of interpersonal relationships
and group interactions
 Consider
how people are communicating, working
together, making decisions, and resolving conflicts
 Discuss
strengths in work relations and ways to
improve any weak points
Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 334-338)
Team Building
Alignment Sessions
 Negative
stereotypes are common with diverse
team members with varied opinions
 Increase
mutual understanding by holding
alignment sessions
 Sessions
involve each member answering several
personal career questions
Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 334-338)
Team Building
Alignment Sessions
 Questions
may ask about your values, concerns,
and personal objectives
 How
do you want to be remembered?
 What is most often misunderstood about you?
 What type of work is most satisfying?
 What type of work is most frustrating?
 How would you like to change your role?
Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 334-338)
Team Building
Alignment Sessions
 Each
person will be given time to answer these
questions to help others understand them and be
appreciated
Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 334-338)
Team Building
Incentives For Participation

Provide incentives for mutual cooperation

Incentives that reward group performance encourage
cooperation


Whereas incentives that reward individual performance encourage
competition
Offer rewards for high team performance to value team
service
Source: G. Yukl, Leadership In Organizations (New Jersey: Pearson Prentice Hall, 2006, p. 334-338)
Relations-Oriented Behaviors
Summary
 Team
Building

Cohesiveness and cooperation are two common goals of team building

Identify common interests and team values to unify team members

Utilize the Guidelines for Team Building to increase cohesiveness,
mutual cooperation, and team identification
Relations-Oriented Behaviors
Next Topic…
 Encouraging

Participation
Our next module discusses guidelines for assessing the need for
participation and encouraging others to participate
Relations-Oriented Behaviors
Sources
 G.
Yukl, Leadership In Organizations, New Jersey:
Pearson Prentice Hall, 2006, p. 334-338
 Free
Management Library
 www.managementhelp.org/ldrship/ldrship.htm