Transcript Welcome [www.vatl.org.au]

Computer Booking & Access Management
Agenda
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Introduction
Introduction to MyPC
Live MyPC demonstration
MyPC Summary
Computer Access Issues
Optimising Usage
Fair Usage
Web / Intranet
Booking
Policing Usage
Behaviour
Compatibility with
Other Solutions
Block Booking
Tutor Booking
Control
User Surveillance
Usage Statistics
Key Performance
Indicators
Banning Users
Acceptable
Usage Policy
Network
Integration &
Security
Staff Time
Avoiding Conflict
Architecture
• Everything is in a grid
• How that grid is configured is up to you
• Grid is:
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Computers
Locations
Users
Time
• All controlled via policies you create on the server
• Real time access and control to clients
• Web based to control the server
Architecture
• Network
• Windows AD
• Novell
• RM Networks
• Clients
• Windows XP/2000 (Vista in development)
• Mac (10.4)
• Windows Terminal Server 2000/2003
Architecture
• Client/Server
• Client controls the sessions
• Instant update of settings to client if changes made at the server
• Constant communication between client/server
• TCP port 33334
• Client RAM usage
• Client process 35Mb, Client Session process 30Mb
• Disk space < 10Mb
• Server usage
• AAA service 22Mb
• MyPC 24Mb
• SQL variable
• All configuration occurs via web browser, however can be accessed
via SQL if required.
Functionality
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Flexible Booking Options – Run your locations how you want them.
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User and Location Policies – Superior control of both users and resources.
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Comprehensive Reports – Via your browser and in CSV & XML format.
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True Multi-Site Support – Centralised Database & Web-Based Admin
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Multi-Lingual Support
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Different Levels of Administrator Access
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Dynamic Activity View – Spreadsheet look and feel
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Advanced Banned User Management
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Remotely reboot, shutdown, logoff and send messages to computers
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Wake-On-LAN – automatically start-up computers
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User Surveillance – iSPY
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Corporate branding and custom text
Booking Methods
• Walk-up
Users access idle computers.
• Users book in advance
Users book in advance via kiosks or during sessions.
• Users book via the Internet / Intranet
Web-based booking allows for access from anywhere.
• Staff book for users
Staff can solely / occasionally make bookings for users.
• Staff make block bookings
Staff can block book any number of computers in a
location for class or group usage. Block bookings can be
password-protected.
• Combination of the above?
MyPC’s extreme flexibility allows your organisation to mix
and match any combination of the above from location to
location.
Walk-Up Usage
MyPC allows users to access computers that have not been
booked in-between sessions. There is no need to book an
available computer. User Group and Location policies still apply.
Available PC
Booked
In Use
Student Computers
Booked
Users Book in Advance
MyPC can create a self-service computer booking system
whereby users book computers via a web browser which can
be conveniently located on kiosk terminals for easy access.
Kiosks are optional and are ideal for larger sites and can
reside on other computers such as WebOPACs
MyPC Web Kiosk
Student Computers
Users Book via the Internet / Intranet
Internet
Off-Campus
User
MyPC allows users to book computers
from home, work or elsewhere using the
Internet and a standard web browser.
Users can also book their next session
whilst using a MyPC controlled computer.
Campus Users
Student Computers
Staff Book for User
MyPC staff can always book on the behalf of users. MyPC can
restrict access to computers so only staff may make bookings.
Staff Perform
Bookings
Student Computers
Block Bookings
MyPC allows staff to block book computers for
classes. Staff can book further in advance
than students ensuring their bookings get
preference. Banned users may use computers
as part of a block booking if required.
Staff Perform
Bookings
Student Computers
MyPC on Client Computers
Customisable with your colours and graphics
MyPC on the Client Computers
MyPC Does Not Replace Your Network Logon!
Messaging
Proof: Live Demonstration
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End user experience
Admin Bookings
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User Bookings
Block Bookings
Online Demo
MS Logon
Novell Logon
RM Logon
• System Administration
• System Configuration
• User Administration
• Reports and Statistics
Block Booking Logon
Summary
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Flexible Booking Options – Run your system how you want it.
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User and Location Policies – Superior control of both users & resources.
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Comprehensive Reports – Access information that would be otherwise unknown.
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Ease of use – Simple Booking Interface and Web-Based Administration.
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Powerful Control
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Messaging, remote log off, shutdown and reboot
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Wake-On-LAN
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End-user surveillance - iSPY
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Support for industry standard network operating systems - AD/Novell/RM
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Does not replace your existing logon system.
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Advanced user control
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Multilingual Support
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Centralised Database and Web Booking as standard!
Requirements
Minimum Server Requirements:
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PIII CPU or better
1 GB RAM or better
8 GB Free Hard Disk Space (Preferably Mirrored for Redundancy)
Windows 2000 / 2003 /2008 Server
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MSDE 2000A / MS SQL 2000 / 2005 (including Express Edition)
IIS
.NET Framework 2.0
No need to dedicate a server, however many sites prefer to do this.
Client Computer Requirements:
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Windows 2000 / XP Professional (Vista in development)
Windows Terminal Server 2000/2003
Mac OSX 10.4
Staff Computer Requirements:
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IE 6 / Firefox 1.5 or higher
Sun Java (where iSPY has been implemented).
All software included on installation CD.
Installing
CD Installer screenshot
Documentation
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Setup & Installation Guide – 65 pages
Reference Guide – 146 pages
Day to Day Usage Guide – 78 pages
Mac Install Guide - 26 pages
Silent Client Install Guide – 5 pages
• Easy, step by step instructions – with many
screenshots, guiding you on each step.
Thank you
Email from Mark – follow up
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Hi Colin,
Thank you for the time given for the MyPC presentation. Attached is the
powerpoint presentation (minus the pricing).
There were 2 questions in the presentation.
Below are the answers.
------------------------Can Extend
Can Extend controls whether or not the user is offered an option to extend
their session if the computer they are using is not booked for another user
after their current session.
Setting Can Extend to "Yes" means that users will be offered extensions.
Leaving Can Extend set to "No" (default value) means that no extension will
ever be offered.
Clicking on the arrow will display the two choices.
If Can Extend is set to "Yes", the user will be offered a session extension
at the time their level 1 warning is due (see below). If they do not accept
the extension they will be asked again at the level 2 warning. If they
accept the extension, their session will be extended, subject to the
following rules.
1. For the time specified in "Maximum Extend Time" (see below).
2. Until the next advanced booking scheduled on the computer, if that is
before the Maximum Extend Time rule comes into force.
Please note that the extend session feature can potentially allow users to
use computers for longer than their Group Policy allows.
The extension granted will never be more than the "Maximum Extended Time".
Please note that a user may ask a TA/NTA logged into the MyPC Booking Page
to extend their session. The Maximum Extended Time setting, or the users
Maximum Daily Time setting do not restrict sessions extended by a TAs/NTAs.
Email cont.
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-------------------------How to manage No Shows:
Logon Wait Time
Logon Wait Time specifies how long a computer will wait for a user to log on
to an advanced booking. The default is 10 minutes.
For example, if an advanced booking is scheduled to start at 10:00, the
reservation will be held on the computer until 10:10. If the user does not
log on by 10:10, the reservation will be cancelled and logged by MyPC as a
No Show.
You can alter the Logon Wait Time by specifying a new value.
-----------------------------Best Regards,
Mark A. Hacker
Mail: PO Box 516 Double Bay NSW 2028 Australia
Australia Voice1: + 61 3 9629 4455
Australia Voice2: + 61 2 9555 7355
Australia Fax: + 61 2 9475 0493
mailto:[email protected]
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