Transcript Issues in Quality Healthcare for Family Carers

Video Interaction Guidance
29th October 2009
Working & Learning Together for Involvement
Acorn Centre, Inverurie
Jenny Whinnett Grampian Co-ordinator PAMIS
PAMIS is a voluntary organisation and
registered charity based in Scotland
We are a Unit within the faculty of
Education & Social Work, University of
Dundee
PAMIS is a member of the Scottish
Consortium for Learning Disability
PAMIS – in partnership with people with profound learning disabilities & their carers
We work in partnership with people with
profound & multiple learning disabilities,
their families and professionals
PAMIS has offices in Fife, Glasgow, Grampian,
South Lanarkshire and Tayside
Our head office is based in the White Top
Research Unit, at the University of Dundee
PAMIS – in partnership with people with profound learning disabilities & their carers
VIG: dynamic & interactive
training
Aims: to improve effective communication in the situation where it
naturally occurs, building on each individuals unique and
effective style.

Raising self awareness and reflection

Increasing attuned responses to others

Activating clients to solve their own problems

Reframing perceptions
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Reducing stress and increasing self confidence

Achieving collaborative relationships
PAMIS – in partnership with people with profound learning disabilities & their carers
VIG : benefits to an organisation
VIG provides the opportunity for:
 motivation – recognising strengths and promoting
self-directed learning
 co-operation and learning – through satisfying and
effective communication
 Sustained change and independence – by
engaging the recipient as an equal partner in the
problem solving/ learning process.
PAMIS – in partnership with people with profound learning disabilities & their carers
VIG: positive interaction
 Create heightened awareness of verbal and non
verbal communication skills
 Used in a number of different ways by different
resources
 Not professional staff instruction but self
reflection
PAMIS – in partnership with people with profound learning disabilities & their carers
VIG: example 1
Care agency staff working in family home:
 Improve communication between staff and
young girl with PMLD
 Short course being developed, piloted and
evaluated
 Training course to be offered by social
work
PAMIS – in partnership with people with profound learning disabilities & their carers
VIG: example 2
Adult Day Centre Staff:
 Member of staff taking VIG trainers course
 3 video sessions with day centre worker
 Parent and staff view video pieces together
 Parent and staff share information
 Staff identify themselves were to improve
communication
PAMIS – in partnership with people with profound learning disabilities & their carers
Videoing sessions
 10 minute positive piece of video
 Micro-analysis carried out and 3 short clips
chosen
 Staff view and form communication goals
 Future plan
 Staff assessed by VEROC (Dundee
University)
 Certified through phases 1 - 3
PAMIS – in partnership with people with profound learning disabilities & their carers
Awarded
Care Accolades for Innovative Training
Methods
PAMIS – in partnership with people with profound learning disabilities & their carers
Contact details
Jenny Whinnett
PAMIS Grampian Co-ordinator
Unit 5 Badentoy Business Centre
Badentoy Crescent
Portlethen
AB12 4YD
Tel: 01224 784456
Email: [email protected]
Web: www.dundee.ac.uk/pamis