Transcript Mums in the Know

Media Pack 2012
Who Are We?
• We are a team of Mums living in local areas of Wilmslow,
Hale, Macclesfield, Heaton Moor, Bramhall & Fleet
• The Wilmslow team- Alex & Dawn created the business and
started the first site in Wilmslow
• Both from advertising backgrounds with over 20yrs combined
experience at Mediavest, Universal McCann, OMD & MTV
• Vast array of experience working with local advertisers i.e.
Transform medical group to global blue chip organisations i.e.
Sony Playstation
• Even vaster array of experience in being Mums in Wilmslow,
attending kids classes and trying to find entertainment nearby
for our families!
Why?
• Mums in the Know formed due to frustration with
current online communities with ‘local’ portals- found
huge gaps in information, accuracy and local empathy
• Poor information aggregation makes knowing ‘what is on
when’ difficult to assess without lots of page scrolling
• Gap to use social media channels to ‘push’ info out to
Mums on a daily basis- smart phone savvy &
appreciate/enjoy communication via Facebook & Twitter
• Clear gap in the market for a truly local mums websites &
network with all the detail and all the simplicity to be of
use to families
Mums in the Know is:
• A site which acts as an information hub to family life in each of our
areas(information is aggregated by day of week for easier navigation)
• A social network presence which allows us to actively talk to our followers
on a daily basis, reminding them what they can do in the area that day,
and of anything new launching soon. Plus guide to our site to find out
further information.
• A mediator between local mums & local businesses- encouraging
businesses to do more family friendly activities & discounts, and
encouraging mums to get out and about in their local community.
Our solution is much more convenient for time poor mums who are too
busy to search through websites trying to find out what is available in the
area for families.
With our mediator role, we use our increasing local knowledge to create
events with local businesses that mums want to attend
Our Ethos
‘Created by local Mums, we are here to make
mums lives easier and kids lives fun! We detect
what's on in the local area and provide daily
inspiration for families’
We’re Growing!
• www.mumsintheknow.co.uk is now a navigational
homepage where Mums can choose the local area
they want to look at
• So far we have Wilmslow & Alderley Edge, Bramhall,
Macclesfield, Hale, Heaton Moor & Fleet sites up and
running
• Each area has its own ‘town manager’ who runs the
site and their own social media channels with which to
talk to local Mums on a daily basis
• Shortly Didsbury, Knutsford, Poynton & Basingstoke
will be going live too.
We’re Getting Big!
• Across all of our area sites we are currently
achieving c.30,000 pg views a month from
local Mums
• Our social media presence across all of our
Facebook and Twitter accounts is approaching
4,500 local mums & businesses
Our Central Navigational Pagewww.mumsintheknow.co.uk
Mums in the Know Wilmslow
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A local area blog/ info & listing portal (www.mumsintheknow.co.uk/wilmslow )
Mums in the Know Macclesfield
A local area blog/ info & listing portal (www.mumsintheknow.co.uk/macclesfield)
Twitter feeds- i.e. Wilmslow (@mumsintheknow)
Facebook pages i.e. Wilmslow
(www.facebook.com/mumsintheknow)
More about the local websites:
• Here we publish content either:
– Created by us about matters of local interest i.e.
Wilmslow Mum Spotlight
– Guest posts about family pertinent topics i.e
entrance exam prep, Top 10 toy countdowns
– Co created posts by us & businesses to promote a
business, event or idea
• We also deliver information in listings categorised as:
Events, Places to go, Clubs & Classes, Kids Parties
& Family Holidays, Education
Our website URLs
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www.mumsintheknow.co.uk/wilmslow
www.mumsintheknow.co.uk/macclesfield
www.mumsintheknow.co.uk/bramhall
www.mumsintheknow.co.uk/hale
www.mumsintheknow.co.uk/heatonmoor
www.mumsintheknow.co.uk/fleet
www.mumsintheknow.co.uk/knutsford
(with Didsbury, Poynton & Basingstoke coming soon!)
More about the Social Networks
• We use our twitter & facebook accounts to talk to local mums on a daily
basis & give them ideas on what to do that day
• It is a 2 way communication feed, and as well as giving mums local
information in a convenient form, we can also listen to their feedback &
discuss issues.
• We are firmly established as a ‘favourite’ with our followers:
Carla Kompany: ‘out of all the accounts I have followed on Twitter, Mums in
the Know is my best- so much info!!!’
Nicola (on Facebook) ‘Hey Alex its a great idea u Hav going on here well
done i hope everything works out. Im always interested to see wot i can do
with Noah. A few of us tried wild things in bramhall last Monday it was fab
the kids and adults really enjoyed it. We would Hav never known about it if it
wasn't for u! Thanku x
Unlike Like · · about an hour ago
Our Social Presence
• Facebook accounts
www.facebook.com/mumsintheknow (wilmslow)
www.facebook.com/mumsintheknowhale
www.facebook.com/mumsintheknowmacclesfield
www.facebook.com/mumsintheknowheatonmoor
www.facebook.com/mumsintheknowbramhall
www.facebook.com/mumsintheknowfleet
• Twitter accounts
www.twitter.com/mumsintheknow (wilmslow)
www.twitter.com/MITKMacc
www.twitter.com/MITKHale
www.twitter.com/MITKBramhall
www.twitter.com/MITKHeatons
www.twitter.com/MITKFleet
And not forgetting.. Our Database
• Our email database is growing steadily and now
includes c. 800 local Mums- so we can promote
content to them in a more direct & targeted fashion
• Our database has proven highly responsive and we
have filled events by just emailing our database
about them with no further promotion required
• This is our strategic development area going forward
We are already working with:
And these:
How Can We Work With You..
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Site Listing
Site Advert
Site Blog
Site Sponsorship
Promo Tweets
Amplified by
Promo FB posts
• Sponsored emails to our database
• We also:
-create family events & promote them for advertisers
-help fill new classes via promotion to our network
-recruit our mums for focus groups and research
panels
CASE STUDIES
• Pizza Express Wilmslow
Ongoing partnership to create family events. The objective being to bring
potential customers into the restaurant at times when the restaurant was not
making any revenue (pre 1200.) But also to establish Pizza Express as family
friendly part of the community and do something fun for them
We created, promoted & ran a series of coffee morning/ events:
Dough Nuts (Oct)- c. 40 Mums & Kids in attendance. SOLD OUT
The SnowBall (Dec)- c. 55 Mums & Kids in attendance. SOLD OUT
Relax Kids (Jan)- c. 40 Mums & Kids in attendance. SOLD OUT
‘We love working with Mums in the Know. They have brought custom into our
restaurant at a time when we are usually empty, but more importantly they have
established us as a part of the local, family community. They are professional,
thorough and fun to work with, and we look forward to our next event together’
Sarah Price, Manager of Pizza Express Wilmslow
CASE STUDIES
• Little Big Heads
Little Big Heads, childrens hairdressers in Wilmslow are looking to
move and needed help to sell the business. We published a blog about
it and now they are finalising the deal with a purchaser!
‘The blog advertorial was absolutely fantastic, best thing I could
of done and will be recommending it to EVERYONE!
We are currently in talks with a lady and is very promising.
Thankyou so much, you really have been an amazing help.’
Jenny, Little Big Heads
CASE STUDIES
• On The Beach
On The Beach are a top 5 online travel agent and
wanted to find out Mums opinions on family
holidays. Mums in the Know recruited for, hosted
and ran focus groups with our readers which, being a
great success, will now help formulate On The
Beach’s marketing activities going forward
And another thing…
• Many local advertisers targeting mums use traditional
media to promote their proposition i.e. free family
magazines, local newspapers, message boards etc
• Unfortunately, they have long lead times so messages are
often out of date and look unprofessional when the
magazine is finally published
• They are a cluttered environment & have diminishing
returns in terms of responsiveness.
• They are generally unaccountable in terms of the
demonstrable results they acheive for advertisers
• They are expensive! (with those advertisers who try to
monitor performance quoting a cost per lead of c.£40)
• By comparison we are agile, and can change messages and
approaches on behalf of our advertisers minute by minute
• We are MUCH, MUCH cheaper!
• We are accountable so we can assess whether a campaign
has worked effectively and rationalise planning going
forward based on results.
• We are responsive- our campaigns so far have delivered
unprecedented conversion rates of online impacts to real
time brand advocates
• Most importantly, we are committed to a collaborative
approach and to ensuring those advertising with us achieve
success.
We’d love to work with you soon!!