Cultural Competency Consumer Movement
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Transcript Cultural Competency Consumer Movement
Cultural Competency &
Recovery
Ramiro (Ray) Guevara Director NAMI Support
Technical Assistance and Resource (STAR) Center
2107 Wilson Blvd #300 Arlington VA 22201
[email protected] or [email protected]
703-516-7996
Individual Sensitivity
Do I reflect on my own personal
cultural background?
I continue to Learn about other
cultures?
I am aware of cultural factors that may
influence the recovery journey for
consumers/survivors of diverse
ethnically and racially underserved
cultures?
Individual Sensitivity
I am flexible, adaptive and will initiate
changes, which will better meet the
recovery needs of consumers of diverse
cultures.
Personhood : Do I recognize that a part of
practicing “Personhood” is taking
someone’s cultural preference beliefs and
values into consideration when presenting
recovery values to them.
Organizational Cultural
Competence
Is cultural competence included in the
mission statement policies and
procedures of my organization ?
Do I have a cultural competence
oversight committee for my
organization to oversee efforts?
Does my organization support the
allocation of resources in CC efforts?
Organization Cultural
Competence
Are there resources in place to
support initial and ongoing training for
personnel to develop cultural
competence?
Are there fiscal resources available to
support translation and interpretation
services?
Organization Cultural
Competence
Pictures , posters, printed materials reflect
the culture and ethnic backgrounds of all
consumers/survivors in my community?
When identifying needs of consumers from
racially and ethnically underserved
populations consumers and community
leaders from these communities are utilized.
Are you marketing what you offer through
appropriate cultural outlets? (e.g.
newspapers, community fliers, churches,
etc.)