Transcript Managing and Avoiding Junkmail

Managing and Avoiding
Junkmail
Junk E-mail
Junk E-mail
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Where does Junk Mail come from?
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People with whom you do business
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Friends of people with whom you do
business
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Pepsi
Quaker, Tropicana, Frito-Lay
SPAMMERS
Junk E-mail Dos and Don’ts
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Don’t give your e-mail address to every website
that wants it, decide if it’s necessary or if it’s
something that you really want to receive
Do Look for “opt out”
boxes
Don’t unsubscribe from something you never
subscribed to (meds4u.com)
Do unsubscribe from something you did subscribe
to (travelocity.com)
Do read Privacy Policies – look for phrases like
“will share your information with third parties who
may offer services that may interest you” (SPAM!)
Junk E-mail Dos and Don’ts
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Do consider acquiring multiple e-mail
addresses
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Use your work address primarily for work
Register for a free e-mail address for personal
use
Consider registering for a third e-mail address
that you use solely for registrations that you
think you may need
 Hotmail.com and Yahoo.com offer free e-mail
but are also notorious for hosting spammers
 Gmail.com (google e-mail) Gmail is virtually
spam free - an invitation is required but any
one of your Computer Support Specialists can
send you an invitation if you’re interested
Junk Mail Solutions
Spamblock
er Junk
E-mail
Program
Junk Mail
Filter
Mail Filter
Email Server
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E-mail comes to campus @okstate.edu
Gets filtered by Spamblocker*
Goes on to mail server
Gets sent to your computer where it gets filtered
by your local e-mail program (Netscape or
Outlook both have junk mail controls built in)
Spamblocker vs. Local Junk Filters
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How do I tell them apart?
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Listed in an e-mail = spamblocker
Junk Mail folder = local junk filters
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Where should I add a “safe sender”?
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Where should I add a “blocked sender”?
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Where should I look for messages I may be missing?
safe sender = messages from this user will never be quarantined by
spamblocker, and will always be delivered to my inbox
 Depends on which system blocked it
blocked sender = messages from this user will always be quarantined
by spamblocker and will never be delivered to my inbox
 On the Spamblocker system, then the message is never
downloaded to your computer
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Both! A legitimate message may have been flagged as Junk Mail
by either system, check your digest and your junk mail folder
Spamblocker – An Overview
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Campus Wide Solution provided by IT
You must be on the “new e-mail system” for this
to be effective for you (migrated)
Messages are deleted after 10 days
“Deliver Message” link in digest e-mail
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In the unlikely event of a “false positive”
Safe Senders and Blocked Senders lists to correct
inaccurately classified mail
Blocking a Domain is more useful than blocking
individual senders (@noname.com)
If you’ve got the Google or Yahoo toolbar you
may need to turn off Popup Blocker or you may
receive error messages such as “Invalid
Credentials” or “Settings not Saved”
Spamblocker – The Digest E-mails
Spamblocker – The Digest E-mails
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“Request My Full Digest” link will
immediately deliver an e-mail to
your inbox listing all messages
currently in your quarantine box
“Deliver Message” link will
immediately deliver that e-mail to
your inbox
“Change My Spam Settings” link
takes you to Web Interface (Next)
Spamblocker – The Web Interface
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Request Digest button – works like the
Request My Digest link in the digest email, it immediately delivers a complete
list of all messages currently in your
quarantine box
Spamblocker – The Web Interface
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Lists Page – Why and How?
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An e-mail you really wanted to receive got blocked? Add
them to your Safe Senders list. (add @okstate.edu here)
You continue to get junk mail from [email protected],
add them to your Blocked Senders list.
In the Lists window, click New, add the criteria you want
to declare “Safe” or “Blocked” and press Save
If you’ve got the Google or Yahoo toolbar you may
need to turn off Popup Blocker or you may receive
error messages
Spamblocker – The Web Interface
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Profile Page
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You can disable the digest message…
 So that it doesn’t send you e-mails stating
that “0 messages have been blocked”
 So that no digest e-mails are sent to you
You should login to the spamblocker system
and upgrade your settings to “Filter All Spam”
Be sure to hit
! – look for
“Successfully Saved Settings” in the
upper right hand corner!
E-mail Client Junk Mail Filters
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Microsoft Outlook 2003 (part of Office
2003) has good junk mail filtering built in.
By default this is enabled at low levels.
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Outlook filters are updated via Microsoft
Updates
Outlook Express does not have junk mail
filtering
Netscape has a built in Junk Mail filter
that is based on your address book
E-mail Client Junk Mail Filters –
Outlook 2003
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By default Outlook
Filters are enabled
at the Low level
To change the
filtering levels in
Outlook go to
Actions/Junk EMail/Junk E-Mail
Options
Recommended
Setting: High
Safe / Blocked Senders – Outlook 2003
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Safe Sender = Messages from this user will never
be moved to the Junk Mail folder in Outlook
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It’s a good idea to add @okstate.edu to this list
Blocked Sender = Messages from this user will
always be moved to the Junk Mail folder in
Outlook
Right click on a message to add the sender to the
“Safe Senders” list or the “Blocked Senders” list
Block or allow entire domains by using just the
@company.com
Edit these lists by going to Actions/Junk Email/Junk E-Mail Options
E-mail Client Junk Mail Filters –
Netscape 7.x
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When enabled,
Netscape Junk Mail
filters out e-mails
that it suspects
may be junk or
unsolicited and
moves it to the
Junk Mail Folder
To enable click
Tools/Junk Mail
Controls
E-mail Client Junk Mail Filters –
Netscape 7.x
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Recommended Settings:
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Place a check in all four
boxes
Change setting by Junk
folder on: to “Local Folders”
(this saves space on the
server)
When I manually mark…
If you are confident that
messages you mark Junk are
safe to be deleted, select
“delete them”. If you’d like
the option of retrieving
them, have them moved to
the Junk folder.
Safe / Blocked Senders – Netscape 7.x
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Adding someone to your
address book makes them
a “safe sender” and
messages from them will
not be sent to the “Junk”
folder*
Netscape does not have a
“Blocked Senders” list, but
instead has an option to
mark messages as Junk
using the Junk/Not Junk
buttons
Netscape will “learn” what
messages you consider to
be junk based on this*