Transcript Document

Day 1 – Afternoon Presentation     Recruiting – selecting the best Retention Rouse Re-Developing Skills 1

Recruitment

Recruitment

is the process of finding and attracting capable individuals to apply for employment.

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Recruitment

Recruitment

is far more than just getting people to apply for jobs, and success in recruitment is not simply measured by the number of applicants received. The right type of applicants is far more important than the number of applicants.

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Reflection time ...

Think back to jobs you have applied for . . .

What was the process like?

What was good about it?

What was bad?

What lessons have your learned about doing a good job of recruitment?

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Strategic Importance of Recruitment Function

Gaining competitive advantage from hiring well

Reaping the benefits of diversity management

Therefore, organizations need to invest resources into recruitment

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Challenges

• Cost (budget) • Employment equity programs (e.g. ethnicity, gender) • Recruiter habits (going to their School only for example) • Job requirements (skills) 6

Challenges (cont.)

• Economic Conditions (e.g. Alberta) • Organizational policies  Promote-from-within-policies  Compensation policies  International hiring policies 7

Internal Recruiting

Advantages • Employee is familiar with the organization and its culture • Lower recruitment costs • Employee is “known” to the firm; this improves the organization’s ability to predict the person’s success in the new job • Improves workforce morale and motivation 8

Internal Recruiting

Weaknesses • Internal rivalry and competition for higher positions; can reduce interpersonal and interdepartmental cooperation • No ‘new blood’ is brought into the system, which can prevent creative solutions from emerging • Poor morale (leading to possible turnover) of employees who were not promoted 9

External Recruiting

Advantages • Organization is able to acquire skills or knowledge that may not be currently available within the organization • Newer ideas and novel ways of solving problems may emerge 10

External Recruiting

Weaknesses • Newcomers may not fit in with the organization and into its culture • Newcomers take a longer time to learn about the organization’s culture, policies, and practices • Usually, hiring from the outside is more expensive • Lowered morale and motivation levels of current employees who don’t see any career growth possibilities within the firm 11

Recruiting Methods

• • • • • • •

Walk-ins and write-ins Employee referrals Advertising Human Resources Development Canada (HRDC) – France?

Private employment agencies Professional search firms Educational institutions

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Recruiting Methods

(continued) •

Professional / Labour associations

Job fairs

The Internet

Temporary help agencies

Departing employees

Open house

Non-traditional recruitment methods

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Evaluating the Recruitment Function

Total number of applications received

Time required to get “good” applications

Time elapsed before filling positions

Cost per hire

Offers extended: number of applicants

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Evaluating the Recruitment Function

Offers accepted / number of offers extended

Number of qualified applicants / total number of applicants

Performance rating of hires

Turnover of hires

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What Gen X wants?

 Want Good wages  Flexible work schedules  Benefits  Day care  Maternity & Paternity leave  Medical insurance  Portable retirement savings (move among employers) 16

Generation NEXT?

  What are you looking for in your job?

Small group discussion 17

Group Task – time – 1 hour

Getting Better applicants 1) Tell Jennifer and Pierre what they are doing wrong.

2)    Tell them what to do (make a list of recommendations).

Internal / external?

Where to look for candidates?

What should the mix of benefits / salary / culture be as they recruit?

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Case Summary

 Jennifer and Pierre own a company  High Tech  Seven positions to hire for  Large Ads / Monster.ca / Colleges  Poor response  What to do?

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Creative Ads

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