Transcript Avoid Holding Patterns: Hold Resolution Utilizing Imaging

OAUG Northeastern Oracle
Applications & Technology Symposium
(OATS)
Leveraging Technology for ROI
Joint Presentation with Yale University & Rutgers University
June 9, 2003
Presentation Agenda
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Purchasing Objectives
New Challenges
Measuring Progress
Key Accomplishments
Performance Metrics
Conclusion
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Purchasing Objectives
• Make purchasing easy - increase
compliance and utilization by reducing time
& effort related to purchasing activities
• Focus on core competencies - enable
purchasing staff to focus on contracting,
supplier relationship management, sourcing,
and cost saving opportunities
• Leverage technology - implement
technology to reduce cycle time, eliminate
manual effort, reduce cost and promote
change management
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New Challenges
• Shift focus of purchasing staff to
value added core competencies
• Develop and enhance relationships
with internal customers, external
suppliers and senior management
• Engage customers in development of
purchasing strategies and initiatives
• Identify and implement emerging
purchasing technologies & business
strategies
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Measuring Progress
• Campus wide adopting of iProcurement
as primary purchasing tool
• Purchasing staff has embraced new
vision and technologies
• Dramatic decrease in order creation
effort and cycle time
• Customer & senior management
satisfaction is at an all-time high
• Strategic suppliers are realizing
significant increase in business
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Key Accomplishments
• 92% of all purchase orders created,
approved, and electronically transmitted
to suppliers in less than one hour
• 54% of purchase orders issued to the 31
Penn marketplace suppliers (25,000+ in
supplier database)
• 45% of invoices received via EDI
• $65.5 Million in documented hard dollar
product & service cost savings
• 68% reduction in maverick buying
• Purchase activity for 224 deactivated
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supplier shifted to Marketplace suppliers
Performance Metrics
• Spend Management - measure utilization
of approved buying tools, contract suppliers
& reduction in maverick buying
• Process Efficiencies - calculate impact of
change to business processes & elimination
of paper/manual processing
• Cost Savings - leverage Penn’s buying
power to reduce cost
• Compliance - measure compliance with
approved policies and procedures
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Conclusion
• At Penn, ROI has been realized by
the….
• campus wide adoption of eProcurement
tools
• increased customer satisfaction with
redesigned business processes
• reallocation of central resources to value
added activities
• results of strategic purchasing and cost
savings initiatives
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