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02/07/2013 Call Center Overview FCAT Spring RMS 2013 EOC Spring 2013 Today’s Agenda •Overview 2 of all Florida Assessments – Grades ○ FCAT RMS: 3-10 and Retakes ○ EOC: 7-11 – Subjects ○ Grade 3 Reading and Mathematics ○ Grade 4 Reading and Mathematics ○ Grade 5 Reading, Mathematics, and Science ○ Grade 6 Reading and Mathematics ○ Grade 7 Reading and Mathematics ○ Grade 8 Reading, Mathematics, and Science ○ Grade 9 Reading ○ Grade 10 Reading ○ Retake 2.0 Reading, and Mathematics ○ EOC Algebra 1 ○ EOC Geometry ○ EOC Biology 1 ○ EOC US History ○ EOC Civics Field Test Call Center Overview Online Administrations – Online FCAT Subjects (All FCAT tests require seal codes) ○ Grade 5 Mathematics ○ Grade 6 Reading ○ Grade 7 Reading ○ Grade 9 Reading ○ Grade 10 Reading ○ 2.0 Reading Retake ○ Mathematics Retake (No seal code) – Online EOC Subjects (No seal codes) ○ Algebra 1 ○ Geometry ○ Biology 1 ○ US History ○ Civics Field Test FCAT Spring RMS 2013 • Calendar of Events (K34724822) – PreID/SDU Windows ○ Window 1: 12/31/12 – 1/24/13 ○ Window 2: 1/30/13 – 2/28/13 – TAMs and Work Folders DID: 2/8/13 – Test Materials DID: 3/15/13 – District Certification Closes: 03/22/13 – PreID Labels/Rosters DID: ○ Wave 1: 3/15/13 ○ Wave 2: 3/29/13 – Additional Orders: 2/11/13 – 5/3/13 – Session Setup: 3/4/13 – 4/26/13 – Proctor Caching Window: 4/1/13 – 4/26/13 – Test Administration Windows ○ Retakes: 4/8/13 – 4/19/13 ○ Grades 3-10: 4/15/13 – 4/26/13 – Return of Materials ○ TBD – Reports: Reporting dates to be posted after Florida Department of Education sends notification to districts. EOC Spring 2013 • Calendar of Events (K75116285 ) – Participation Window/Enrollment: 2/11/13 – 2/22/13 – PreID/SDU Window: 3/11/13 – 3/22/13 – TAMs DID (Available as AO): 10/22/12 – Materials Due in Districts: 04/02/13 – PreID Labels/Rosters and Work Folders DID: 4/11/13 – Additional Orders: 3/27/13 – 6/19/13 – Session Set Up: 3/25/13 – 5/31/13 – Proctor Caching Window: 4/15/13 – 5/31/13 – Test Administration Window ○ US History: 4/22/13 – 5/3/13 ○ Biology 1: 4/29/13 – 5/10/13 ○ Algebra 1: 5/6/13 – 5/17/13 ○ Geometry: 5/13/13 – 5/24/13 ○ Civics FT: 4/29/13 – 5/31/13 ○ Statewide Makeup Days: 5/28/13 – 5/31/13 – Return of Materials: TBD – Reports: Reporting dates to be posted after Florida Department of Education sends notification to districts. District Training •Technology Training/District Assessment Coordinator/School Assessment Coordinator trainings posted to http://flassessments.com/training. •Trainings will be WebEx recordings only, there will be no live trainings for this spring. 6 Call Center Overview PearsonAccess Administrative Management 7 • Account information – CSC is approved to unlock customer accounts as calls/emails are received. – CSC can reset passwords upon request. ○ PearsonAccess - Live Site ○ PearsonAccess - Training Center • CSC is allowed to inform customers what their username is. • Per FDOE policy, CSC agents are not allowed to extend the expiration dates on customer accounts. Expiration date extension requests should be forwarded to the PT for follow-up. • District and School Coordinators will create accounts as needed for district/school staff and test administrators. • Districts should contact FDOE when requesting new PearsonAccess accounts due to verification policy. FDOE can be reached at (850)245-0513. Call Center Overview Additional Orders 8 • Additional orders can be submitted under Test Setup > Order Additional Materials and Tracking within PearsonAccess. • District staff can submit additional orders. • Additional orders will arrive in districts within a week of submission. Call Center Overview Test Session Set Up 9 • Florida uses TestNav 6.9 for online testing. • Proctor Caching can be performed two weeks before testing begins. • Proctor Caching is required for Florida schools. Call Center Overview Program Team Resource Site http://flassessments.com/SupportCenter Additional Information • Student ID Changes - K35249014 • TAM Corrections: – – There is an incorrect sentence in the Reading Retake script indicating they have 70 minutes to take session 2. Students have up to half the length of a typical school day to complete each session of Reading Retake. This will be corrected in the digital version of the TAM on PA. (KB will be created as well) K2 will be the carrier picking up spring materials instead of Logistics International. This is a change from when the TAM was created and districts will be notified by FDOE. (KB will be created as well) • Session Rosters now available in Excel format • First online administration for Elementary schools (Grade 5 Mathematics) Questions?