Transcript No Slide Title

FLITE
2007-2008
Annual Report
Richard M. Cochran, Dean
April 17, 2008
FLITE’s Mission Statement
FLITE promotes and advances Ferris State University’s
present and future teaching, learning, research and
informational inquiry by providing high quality collections,
services and instruction.
This Year’s Report
 FLITE People
 FLITE Kudos
 FLITE Services & Statistics
 Progress on FLITE’s 2007/2008 Initiatives
 FLITE Unit Action Plan for 2008/2009
 Questions and Comments
FLITE People
Arrivals and Departures
•
Randall Schroeder [Public Services]
…from the Hawkeye State
•
Joe Weber [Assistant Dean]
… to the Volunteer State
FLITE Kudos
 Promotions/Sabbaticals
 Special Recognition
 Publications
 FLITE @ Conferences
 New Library Assn. Assignments
 New University Committee Assignments
 Years of Service
FLITE Kudos – Promotions/Sabbaticals
 Paul Kammerdiner, Government Documents/ Patent and
Trademarks Librarian (promotion to associate professor)
 Maureen Watson, College of Optometry Librarian
(sabbatical to investigate article publishing patterns)
FLITE Kudos – Special Recognition
 Kent Kachaterian was recognized at the 2007 Student
Affairs Faculty and Staff Appreciation Luncheon.
 Jodi Shepherd received a Pat-on-the-Back award for
“going beyond what is required in making customized
presentations to students to help them learn how to use
library databases for specific classes.”
 Media Services student employees received a Pat-on-theBack Award for their work on many successful projects.
FLITE Kudos – Publications
Scott Atwell
 Preface: 1) Der Einsame (Altnorwegische Volkspoesie), componirt von Edvard
Grieg. Opus 32. Music study score (Studienpartituren). Preface written for
Musikproduktion Jürgen Höflich (München) (Feb. 2008). Repertoire & Opera
Explorer - Vorworte / Prefaces.
Published Reviews:
 1) The Birth of the Orchestra: History of an Institution, 1650-1815, by John
Spitzer and Neal Zaslaw. Reviewed for Ad Parnassum: A Journal of Eighteenthand Nineteenth-Century Instrumental Music 5/9 (April 2007) pp. [87]-92.
 2) Renaissance and Reformation (6 vols.), ed. by James A. Patrick. Reviewed for
Choice: Current Reviews for Academic Libraries 44/9 (May 2007) pp. 14991500. Entry no. 44-4771.
FLITE Kudos – Publications
Alison Konieczny
 Weech, T. L., & Konieczny, A. M. (2007). Alternative careers for graduates of LIS
schools: The North American perspective -- an analysis of the literature. Journal
of Librarianship and Information Science, 39(2), 67-78.
Julia Rodriguez (co-author)
 The Fair Use Rule: When Copying Is Not Cheating. Journal of Social Work
Values and Ethics (Special Issue on Academic Honesty), 5(1). Spring 2008.
http://www.socialworker.com/jswve/content/view/78/55/
Jodi Shepherd
 “Navigating the Rapids: Myths and Realities of Intergenerational Workplaces”
and “Third Time's a Charm?” in NMRT Foot Notes (ALA New Members Round
Table), Aug 2007.
FLITE Kudos
FLITE @ Conferences
FLITE Kudos – FLITE at MAC
(May 3-5, 2007)
FLITE Kudos – FLITE at IUG
(May 14-17, 2007)
FLITE Kudos – FLITE at SCUP (July 7-11, 2007)
FLITE Kudos – FLITE at MLA (Nov. 7-9. 2007)
Poster Sessions:
“Creating a Marketing Committee”
by Jodi Shepherd
“Development of the FLITE Reference Blog”
by Julia Rodriguez
(David Scott, Chair of MLA Poster Session
Committee)
FLITE Kudos – Other Presentations
FLITE Kudos – Other Presentations
Fran Rosen -- "Thinking about
Institutional Repositories" at the
Michigan Library Association’s Academic
Library Day on May 4, 2007, at Lansing
Community College.
Kristy Motz, Julia Rodriguez and Jodi
Shepherd -- "Library Services: Help with
Scholarship and Teaching"
(2007 Faculty Welcome Back Week
sponsored by the FSU Faculty Center for
Teaching and Learning.
Kristy Motz (with Dr. Caroline Stern) -"Beyond Wikipedia: Helping Students
Identify Credible Content on the Web"
FSU Faculty Center for Teaching and
Learning.
FLITE Kudos – New Library Assn. Appointments
 American Library Association

ALA Annual Conference
Jodi Shepherd (Poster Reviewer)
 Michigan Library Association



MLA Conference Committee
David Scott
MLA Poster Session (2006/2007)
David Scott (Chair)
Nominating Committee
Richard Cochran
 Michigan Library Consortium

Board of Directors
Richard Cochran
FLITE Kudos – University Committee Appointments
 Faculty Research Committee (Academic Senate)





Ann Breitenwischer (Chair)
VPAA’s Unit Action Planning Task Force
Ann Breitenwischer
FSU Athletic Hall of Fame Selection Committee
David A. Scott
FSU Higher Learning Commission Self-Study
Criterion 3 Committee (Student Learning and Effective Teaching)
Fran Rosen
Criterion 4 Committee (Acquisition, Discovery and Application of Knowledge)
Julia Rodriguez (co-chair)
Ferris Foundation Gifts and Grants Committee
Leah Monger
Michigan Energy Conference – Student-Faculty Promotion Committee
Richard Cochran
FLITE Kudos – Years of Service
Recognized at the 2008 Annual Service Awards Celebration
•
•
•
•
•
•
•
•
Sharon Hamel – 25 years
Carrie Buss – 20 years
Tamara Finch – 20 years
Sally Russell – 20 years
Scott Atwell – 15 years
Richard Cochran – 10 years
Leah Monger – 10 years
Lingfei Xu – 10 years
FLITE Services and Statistics
FLITE Services and Statistics
 Visitors in the Building
 Use of Study Rooms
 Use of Seminar and Instruction Rooms
 Use of Collections
• Conventional
• Electronic
 “Business” Statistics
Visitors in the Building
90,000
80,000
70,000
60,000
50,000
40,000
30,000
20,000
10,000
Jul-07
Jan-07
Jul-06
Jan-06
Jul-05
Jan-05
Jul-04
Jan-04
Jul-03
Jan-03
Jul-02
Jan-02
Jul-01
0
Use of Study Rooms (checkouts)
Jul-07
Jan-07
Jul-06
Jan-06
Jul-05
Jan-05
Jul-04
Jan-04
Jul-03
Jan-03
Jul-02
Jan-02
Jul-01
5,000
4,500
4,000
3,500
3,000
2,500
2,000
1,500
1,000
500
0
0
Oct-07
Jul-07
Apr-07
Jan-07
Oct-06
Jul-06
Apr-06
Jan-06
Oct-05
Jul-05
Apr-05
Jan-05
Oct-04
Jul-04
Apr-04
Jan-04
Oct-03
Jul-03
Apr-03
Jan-03
Oct-02
Jul-02
Apr-02
Jan-02
Seminar Room/Instructional Studio Usage
1,200
1,000
800
600
400
200
Seminar Room/Instructional Studio Usage
Assignable Room Usage By Hour July 1, 2006 – June 30, 2007
100
7AM
90
8AM
9AM
80
10AM
70
11AM
12Noon
60
1PM
50
2PM
3PM
40
4PM
5PM
30
6PM
20
7PM
8PM
10
9PM
0
Room #
10PM
108
110
112
133
135
214
304
438
442
11PM
0
Dec-07
Nov-07
Oct-07
Sep-07
Aug-07
Jul-07
Jun-07
May-07
Apr-07
Mar-07
Feb-07
Jan-07
Dec-06
Nov-06
Oct-06
Sep-06
Aug-06
Laptop Computer Checkouts
600
500
400
300
200
100
Nov-07
Sep-07
Jul-07
May-07
Mar-07
Jan-07
Nov-06
Sep-06
Jul-06
May-06
Mar-06
Jan-06
Nov-05
Sep-05
Jul-05
May-05
Mar-05
Jan-05
Nov-04
Sep-04
Jul-04
May-04
Mar-04
Jan-04
Nov-03
Sep-03
Jul-03
May-03
Mar-03
Jan-03
Nov-02
Sep-02
Jul-02
May-02
Mar-02
Jan-02
Nov-01
Sep-01
Jul-01
Use of Collections – Conventional*
5,000
4,500
4,000
3,500
3,000
2,500
2,000
1,500
1,000
500
0
* Books and reserve items
Use of Collections – Electronic
JSTOR
FLITE currently licenses all JSTOR collections. This consists of 766 titles and 25,714,748 pages.
In 2007, 101 titles were added and 2,555,188 pages of content were added to the JSTOR
collections.
In 2007, FLITE users utilized JSTOR as follows:
searches performed:
browsing accesses:
Prints/Downloads:
Pages Viewed:
35,668
3,341
52,422
104,463
According to JSTOR, FLITE users had a total of 150,582 "significant accesses."
Use of Collections – Electronic*
Database Searches Undertaken 1999-2007
800,000.00
755955
700,000.00
600,000.00
553864
507291
500,000.00
468806
400,000.00
354347
300,000.00
266155
213947
200,000.00
118934
100,000.00
63550
0.00
1999
2000
2001
2002
2003
2004
2005
2006
* Online databases
2007
FLITE “Business” Statistics
Directional Questions – Monthly
Reference Questions – Monthly
Electronic Reference
NetRef (Email
reference service)
Questions received
through the NetRef
box, July 1, 2006
through June 30,
2007:
150 questions
Library Instruction Sessions
Interlibrary Loan Transactions
7,000
6,000
5,737
5,518
5,284
5,589
5,000
4,852
4,000
4,197
3,989
3,919
4,465
4,101
4,045
3,692
3,000
2,819
2,000
Borrowing
2,051
1,853
1,819
Lending
2,625
1,603
1,216
1,000
965
2006/07
2005/06
2004/05
2003/04
2002/03
2001-02
2000-01
1999-2000
1998-99
1997-98
-
Acquisitions Expenditures Summary
$1,250,000.00
$1,223,985
$1,200,000.00
$1,134,415
$1,150,000.00
$1,140,802
$1,100,000.00
$1,051,785
$1,028,679
$1,050,000.00
$1,000,000.00
$950,000.00
$900,000.00
FY04
FY05
FY06
FY07
FY08
Acquisitions Expenditures by Format
$600,000.00
$500,000.00
$400,000.00
Books
Serials
$300,000.00
Electronic
$200,000.00
$100,000.00
$0.00
FY04
FY05
FY06
FY07
Monographs Added to Collection
Titles
6665
7,000.00
6060
5560
6,000.00
5,000.00
4109
4660
4362
4,000.00
3,000.00
2,000.00
1,000.00
0.00
2002
2003
2004
2005
2006
2007
Archives and Special Collections - 1
University Archives
 193 accessions received last year. This is up 38% over 2005/6.
Collections of interest include records from Al Uniacke, Bob
Ortwein, the University Planning Committee, and the Midwest
Social Work Conference.
 Special projects in the past year have including coordinating
with Student Government on their anniversary banquet,
working with the Senate on getting records into FIR and
collaborating with Bill Bitzinger on the photo server project.
 President Eisler has given his approval to move forward on
outfitting Alumni 101 as the Archives home base.
Archives and Special Collections - 2
Records Center
 311 boxes received last year (76% increase over 2005/2006).
 389 boxes destroyed within the center as part of the records
management process.
 Approval of University record retention schedules finally
given by the state.
Media Production Accomplishments - 1
• Numerous Media Conversions in Support of the Academic Program
• Upgraded two-way video capabilities in FLITE 405, dropping
•
•
•
dial-up charges through an IP-based service; increased
utilization by the cost-conscious.
Produced original works and projects on DVD (10th Anniversary of
University College, 2007 Orientation Program, Spring Learning
Institute, Dental Hygiene Program etc.).
Substantially increased number of classroom shoots.
Designed and reproduced a substantial number of signs, posters,
and graphics.
Media Production Accomplishments - 2
From July 1, 2006 through June 3, 2007 Media Production
completed 349 work orders.
Job Type Counts:
Instruction 203
Department 99
Employee
25
Student
10
Non-Profit 3
Other
9
Division Counts:
Academic Affairs
Administration & Finance
Non-Ferris
University Adv & Mktg
Executive
Student Affairs
General Counsel
282
30
24
7
4
1
1
Media Production Accomplishments - 3
Results of 2007 Customer Satisfaction Survey (9 = highest)
• M.P. provides me with essential technical services I need for my
classroom instruction. 8.68
• The Media Production representative was technically
knowledgeable and professional. 8.87
• Media Production completed this project by the date promised.
8.44
• I was treated in a professional and courteous manner. 8.87
• Media Production completed this project to my satisfaction. 8.82
• How would you rate the overall quality of service provided by
Media Production? 8.76
Progress on FLITE 2006/07 Initiatives
Significant Areas of Success
1) Fulfilled mission-driven goal to provide seamless, reliable access to
information
• ILLiad implementation.
• Efforts to improve FLITE website.
• Signed contract for Innovative’s Encore product.
•
•
•
•
FLITE improved currency of “Find a Periodical” and added a new subject
search capability.
FLITE continues to significantly expand a variety of information resources, and
access to them.
FLITE purchased and implemented LDAP software from Innovative Interfaces.
Efforts to promote awareness and use of newly purchased books have begun to
show results with a 5% increase in checkouts of new books noted during 2007.
Significant Areas of Success
2) Continued formal service quality assessment and improvement efforts.
• LibQual Survey
•
3)
FLITE Assessment Committee
Initiated and contributed to collaborative efforts across campus.
• Ferris Institutional Repository
•
ISAR – FLITE Collaboration
•
University Copyright Policy
Challenges to Continued Success
1) Irregular funding and unpredictable market forces threaten FLITE’s
continued acquisitions expansion.
2) Rising popularity of FLITE strains building resources.
3) High quality media products and services require attracting and
retaining a staff with an increasingly sophisticated skill set.
4) FLITE’s success is inextricably linked to the continuing success of
FSU’s IT infrastructure and support network. If IT falters, FLITE
falters.
5) The scholarly culture of the University, as well as the student culture,
necessarily affects how (and whether) FLITE’s diverse resources and
services will be used.
Ongoing/Proposed Significant Activities
1) Realize successful internal organizational operations and quality
improvements.
•
Continue the evolution of the Public Services department, under
the leadership of a new department head.
•
Evaluate new first-floor service desk staffing assignments and use
data to adjust them.
•
Explore models of reference desk service, and adopt one that best
enhances a learning-centered education.
•
Establish clearly defined processes and timelines to deal with
evaluation, acquisition, implementation and promotion of newly
acquired online resources.
Ongoing/Proposed Significant Activities
2) Continue to develop FLITE as a responsive, customer-aware academic
support operation.
•
Complete the implementation of Encore product and other
improvements to extend the utility of the online catalog.
•
Upgrade and partially relocate printing and photocopy services
on FLITE’s first floor.
•
Work with library liaisons to continue to “right-format” FLITE’s
information resources.
•
Investigate and recommend new communication modalities to link
FLITE librarians with GenY users.
Ongoing/Proposed Significant Activities
•
Add five new Dell laptops to our checkout inventory approximate
cost: $1,500 each = $7,500).
•
Evaluate and revise food/drink policy in light of GenY realities,
customary practice elsewhere on campus, and FLITE’s current and
planned vending/food service.
Ongoing/Proposed Significant Activities
3) Continue productive collaborative efforts with individuals outside
FLITE.
•
Collaborate with the Faculty Center to offer a program for faculty
dealing with information literacy.
•
Plan and administer the SAILS (Standardized Assessment of
Information Literacy Skills) instrument campus-wide in
2008/2009 (current cost: $2,000).
•
Develop closer ties with KCAD librarians to better understand the
needs of KCAD and FSU-GR.
Ongoing/Proposed Significant Activities
4) Complete previously proposed and pending projects
•
Repopulate FLITE fourth floor space vacated by the FCTL when it
moved to the IRC.
•
Recondition Alumni 101 complex for University Archives
operations.
Questions, Comments?
Thank you for coming!