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FLITE
2006-2007
Annual Report
Richard M. Cochran, Dean
May 3, 2007
This Year’s Report
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FLITE People
FLITE Kudos
FLITE Services & Statistics
Progress on FLITE’s 2006/07 Initiatives
FLITE Unit Action Plan for 2007/2008
Questions and Comments
FLITE’s Mission Statement
FLITE promotes and advances Ferris State
University’s present and future teaching,
learning, research and informational inquiry
by providing high quality collections, services
and instruction.
FLITE People
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Arrivals
Departures
New assignments
FLITE People - Arrivals
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Cindy Jackson [Administrative Services]
Myrna Colon [Access Services Unit, Public Services]
Jodi Shepherd [Public Services]
Alison Konieczny [Public Services]
FLITE People - Departures
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Joan Boroff [Administrative Services]
Ray Dickinson [Government Documents, Patent &
Trademark Librarian]
FLITE People – New Assignments
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Paul Kammerdiner, Government Documents,
Patents & Trademarks Librarian
FLITE Kudos
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Tenure/Promotion
Employee Recognition
Years of Service
FLITE @ Conferences
FLITE Kudos – Tenure/Promotion
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Melinda McMartin, University Archivist
and Special Collections Librarian
(tenure and promotion to
associate professor)
FLITE Kudos – Employee Recognition
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Ann Breitenwischer -- Coordinator for Michigan Library
Association Education & Curriculum Interest Group Spring
2007 workshop, hosted by FLITE
Yuri Konovalov, Kristy Motz, Fran Rosen -- Presenters at the
MLA Education & Curriculum Interest Group Spring 2007
workshop
Kristy Motz served as a judge for the Pi Kappa Delta 2007
National Forensics Tournament hosted at Central Michigan
University
Julia Buryk -- Initiated and chaired the RefWorks Training
Team; initiated and organized the FLITE "brown bag lunch"
discussion series
Jodi Shepherd -- Initiated and chaired the FLITE Promotion
Team
FLITE Kudos – Employee Recognition
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Myrna Colon, Alison Konieczny -- Ferris Employee Leadership
Development Program
Scott Atwell -- Reviews published in Music Reference
Services Quarterly, Choice, Ad Parnassum: A Journal of
Eighteenth- and Nineteenth-Century Instrumental Music,
Fontes Artis Musicae, Notes: The Quarterly Journal of the
Music Library Association; abstractor for Répertoire
International de Littérature Musicale (RILM )
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Christine Jacobs, Lyle Mourer -- Ferris Pride Committee
Pat-on-the-Back Award Winners
Richard Cochran – Re-elected to Executive Board of the
Michigan Academic Library Council (MALC)
FLITE Kudos – Years of Service
Recognized at the Annual Service Awards Celebration, April 24, 2007
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Paul Kammerdiner – 5 years
Melinda McMartin – 5 years
Joe Weber – 10 years
Steve Cox – 20 years
Maureen Watson – 20 years
Lyle Mourer – 30 years
Brenda Cook – 35 years
FLITE Kudos – FLITE at MLA
(Motz, Scott, Cochran)
FLITE Kudos – FLITE at SCUP
(Mid-Atlantic)
FLITE Services and Statistics
FLITE Services and Statistics
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Visitors in the Building
Use of Study Rooms
Use of Extended Hours Area
Use of Seminar Rooms/Instructional Studios
Use of Collections
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Conventional
Electronic
“Business” Statistics
Visitors in the Building
90,000
80,000
70,000
60,000
50,000
40,000
30,000
20,000
10,000
Jan-07
Jul-06
Jan-06
Jul-05
Jan-05
Jul-04
Jan-04
Jul-03
Jan-03
Jul-02
Jan-02
Jul-01
0
Jan-07
Oct-06
Jul-06
Apr-06
Jan-06
Oct-05
Jul-05
Apr-05
Jan-05
Oct-04
Jul-04
Apr-04
Jan-04
Oct-03
Jul-03
Apr-03
Jan-03
Oct-02
Jul-02
Apr-02
Jan-02
Oct-01
Jul-01
Use of Study Rooms (checkouts)
4000
3500
3000
2500
2000
1500
1000
500
0
Use of Extended Hours Area
1144
Jun-06
819
May-06
3476
Apr-06
1851
Mar-06
2620
Feb-06
533
Jan-06
2398
Dec-05
3190
Nov-05
3333
Oct-05
1273
Sep-05
253
393
Aug-05
Jul-05
0
500
1000
1500
2000
2500
3000
3500
Jan-07
Sep-06
May-06
Jan-06
Sep-05
May-05
Jan-05
Sep-04
May-04
Jan-04
Sep-03
May-03
Jan-03
Sep-02
May-02
Jan-02
Seminar Room/
Instructional Studio Usage
1200
1000
800
600
400
200
0
* Books and reserve items
Nov-06
Jul-06
Mar-06
Nov-05
Jul-05
Mar-05
Nov-04
Jul-04
Mar-04
Nov-03
Jul-03
Mar-03
Nov-02
Jul-02
Mar-02
Nov-01
Jul-01
Use of Collections – Conventional*
10000
8000
6000
4000
2000
0
Use of Collections – Electronic*
FY 07
[Estimate]
600000
FY 06
501221
FY 05
517214
FY 04
413851
FY 03
295866
FY 02
242134
FY 01
178027
FY 00
75587
FY 99 49903
0
100000
200000
300000
400000
500000
600000
700000
* Online databases
New Online Resources - 1
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ebrary
Alldata
Global Marketing Information Database (GMID)
Elsevier Freedom Collection
Sage ejournal package
Nature online plus 10-year archive
Oxford English Dictionary
Online standards packages from IHS
New Online Resources - 2
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E-reference books from Oxford University Press, Gale,
Wiley, and Elsevier
Resources for College Libraries
"Issues & Controversies in American History" added to
Facts on File
Westlaw Campus upgraded to Westlaw Campus
Research
Foundation Directory Online upgraded from singleuser access to campus-wide access
Major Print Reference Works Acquired
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Historical statistics of the United States
Encyclopaedia Judaica
FLITE “Business” Statistics
Reference Questions – Monthly
1600
1400
1200
2001/02
1000
2002/03
2003/04
800
2004/05
600
2005/06
400
2006/07
200
0
July
August
Sep
Oct
Nov
Dec
Jan
Feb
March
April
May
June
Library Instruction Sessions
by Semester
400
350
Number of Sessions
300
250
200
150
100
50
0
2000
2001
2002
Fall
2003
Winter
2004
Summer
2005
Total
2006
Interlibrary Loan Transactions
5,500
Number of Transactions
4,500
3,500
Lending
Borrowing
2,500
1,500
500
1997-98
1998-99
1999-2000
2000-01
2001-02
2002/03
2003/04
2004/05
2005/06
Acquisitions Expenditures Summary
$1,400,000
$1,200,000
$1,000,000
$800,000
$600,000
$400,000
$200,000
$0
1999-2000
2000-01
2001-02
2002-03
2003-04
Fiscal Year
2004-05
2005-06
2006-07
projected
Acquisitions Expenditures by Format
$800,000
$600,000
$400,000
$200,000
$0
FY99
FY06
FY07
$186,206
21%
$238,533
22%
$155,000
14%
Electronic $103,574
12%
$369,207
34%
$477,000
44%
$590,000
67%
$478,555
44%
$444,000
41%
Books
Serials
Books
Electronic
Serials
Books Added to Collection
6500
5500
No. of Titles
4500
3500
2500
1500
500
-500
FY98
FY99
FY00
FY01
FY02
Titles Purchased
FY03
FY04
Donations Added
FY05
FY06
Cataloging & Collection Size - 1
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Titles cataloged in FY06: 42,969 (includes 25,669
batchloaded records from ebrary; in-house cataloging
=17,300 records)
New books purchased in FY06: 6060 titles
Gift books added in FY06: 668
Total books added in FY06: 6728
Total number of databases on FLITE's database access
pages: 107
Cataloging & Collection Size - 2
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Total number print subscriptions and standing orders:
1220
Total number microform subscriptions: 132 (this is a
big decrease from last year since we've cancelled
microform subscriptions that are duplicated
electronically and replaced some microform
subscriptions with print subscriptions)
Total number of unique online periodicals: 15,536
Archives and Special Collections - 1
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University Archives
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138 donations accepted (slight decrease from 2005
when there were 141 donations)
Significant donations include: faculty load reports,
records of the VP for Student Affairs, framed student
photographs from College of Allied Health, TAC)
Continued to assist with the Michigan History course,
presented in historical methods resource course
Received Merit Grant; traveled to State Archives and
Bentley Historical Society; added significant materials to
website
Approximately 30-35 reference requests per month
Archives and Special Collections - 2
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Special Collections
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Began Institute for Scholarly and Academic Racism
(ISAR) collaboration, worked with 3 students on
processing
Unveiled new website for library displays;
hired 1st student assistant
Began the promotion of Ferris Institutional Repository
(FIR)
Archives and Special Collections - 3
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Inactive Records Center
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174 boxes accepted (an 11% increase over 2005
numbers, includes records from all divisions of
the university)
43 boxes destroyed (using certificate of
destruction process)
Average 6-8 requests per month
Media Production Accomplishments - 1
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Averaged 70 hours of classroom shoots per month.
Nearly doubled playback hours on Ferris Television
(from 12 hours/week to 20 hours a week).
Scheduled and programmed audio for streaming of
Ferris basketball and hockey.
Shot, edited, and produced Fall 2006
Commencement DVD.
Broadcasted campus and community events
calendar on Ferris Cable Television.
Media Production Accomplishments - 2
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Edited hockey highlights for air on Fox Sports
Detroit.
Supported two-way video instruction.
Converted various media into a digital format.
Created animated slideshows set to music.
Created banners and posters for the Ice Arena to
increase Ferris visibility on national television
coverage.
Media Production Accomplishments - 3
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Created posters for the Mechanical Engineering
Technology and Mechanical Design Department for
the Rube Goldberg competition; FSU students
placed first in the national competition.
Created posters and displays for Math/Science
Center students who placed second in the world in
2006 and first nationally in 2007 (world competition
not yet held).
Designed and implemented new Ferris Cable
backgrounds.
Produced HVACR recruitment PowerPoint
presentation.
Progress on FLITE 2006/07 Initiatives
Pillar 1 - Learning-Centered University
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Continued expansion of important new digital resources
(ejournals, ebooks and the beginning of an electronic
reference collection). Use of FLITE’s online resources is up
over 22% from last year, almost every month last semester
broke a record; more than 600,000 hits are expected in
2006/2007.
Virtual reference assistance (via chat and email) usage
increased 11% over the previous year (total of 1,008
transactions in FY2005-06).
New service initiatives are popular; 1,327 faculty and
students users have begun using RefWorks since its launch
in summer 2006. In-building laptop computer lending began
in Sept. 2006; the 5 units circulated 1,264 times by the end
of February 2007.
Pillar 1 - Learning-Centered University
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FLITE-wide noise policy designed to control, but not outlaw,
conversation and cell phone use was rolled out in late 2006.
Special signage signaling designated quiet zones and staff
intervention seem to be helping.
Strong library instruction support of FSUS program – worked
with 93% of sections, up from 56% in Fall 2005; overall
instruction sessions up 18%.
Pillar 2 - Work Together
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Partly due to the success of filling all vacant positions in
FLITE in 2006, many teams, and committees are now
actively working on major projects and/or addressing
significant issues, including assessment, web and online
catalog development, and promotion of services.
Continued internal policy, procedure, and work process
documentation effort; and posted the documents on FLITE’s
intranet.
Pillar 2 - Work Together
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University Archives continued coordination of campus-wide
records management program and development of FSU
historical collections.
Supporting the Academic Affairs grants office initiative,
FLITE upgraded its license to give campus-wide access to
the Foundation Directory Online.
Pillar 3 - Create an Engaged Campus
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Library faculty, staff, and administrators participated in and
contributed to many university-wide engagement projects,
e.g., American Democracy Project, Martin Luther King Jr.
Week activities, FerrisConnect development, Web portal
development, Banner Live!, Ferris Pride Committee. Five
FLITE employees also worked as adjunct faculty in four
colleges in 2006/2007.
Refocused FLITE display program; enhanced quality and
visual appeal of displays by engaging Media Production’s
design services.
As a result of installing a new cable playback system in
2006, Ferris Cable broadcast hours nearly doubled to 20
hours per week, with no added staff.
Unit Action Plan Submission 2006/2007
Continue FLITE’s goal to provide
seamless, reliable access to information.
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Improve interlibrary loan and document delivery by
completing ILLiad software implementation; upgrade
current scanner ($1,200–$1,500).
Continue to work on the development of a library
module in FerrisConnect and revise and update
library-related content delivered via MyFSU portal.
Use FLITE’s Web Development and Catalog
Development teams to identify, diagnose, and resolve
issues that inhibit full utilization of resources
Continue FLITE’s goal to provide
seamless, reliable access to information.
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Implement Innovative’s new Encore interface to
expand utility of FLITE’s online catalog (note: NGF
funding already secured).
Work with IS&T to determine feasibility of Innovative’s
LDAP product for streamlining access to licensed
databases for external patrons.
Improve FLITE communications and
service cohesiveness.
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Create a reference desk blog to enhance internal
communication efforts.
Complete IT support responsibilities documentation
and plan for the co-location of help desk staff with
reference desk staff (possible minor cap).
Augment FLITE’s promotional and
instructional efforts.
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Continue developing new Web content and launch a
library news blog.
Using Captivate software, develop mini-tutorials tailored
for placement in FerrisConnect, FLITE’s website, and/or
DVD.
With Media Production staff, begin developing
instructional CDs or DVDs for distance education
students. Hire an MP student dedicated for FLITE jobs.
Reprise Media Production promotional activities in 2008.
Continue FLITE’s assessment and
evaluation of service efforts.
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Analyze 2007 LibQual customer service survey results;
plan and offer drill-down focus group discussions on
selected issues in Fall 2007.
Promote and offer the SAILS (Standardized Assessment
of Information Literacy Skills) test in Spring 2008.
Investigate available electronic resource management
(ERM) systems for detailed tracking of licensed
electronic resources use.
Review effectiveness of new book promotion activities
begun in 2006.
Other Initiatives
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Expand the laptop lending program with the purchase
of five new Dell laptop computers (approximate cost:
$1,500 each = $7,500).
Engage Public Services, Media Production, and the FCTL
to develop a learning objects repository.
Investigate streaming-video production and distribution
options for FSU.
Other Initiatives - Presidential Task Forces
Support through purchases (materials on health and
wellness); develop handouts and Web pages to
highlight FLITE resources pertinent to task forces
(health and wellness, scholarships); research and
produce a brochure promoting health in FLITE (power
walking on a designated path in FLITE, cardio-vascular
workout for climbing stairs, etc.); stimulate interest in
FSU (promote enrollment) among local K-12 students
by expanding tours and presentations for local schools.
QUESTIONS AND COMMENTS
Thanks for coming!