Transcript Slide 1

Amcom Mobile Connect & SMS
SMS with Real Time Acknowledgment &
responses
www.messagesystems.co.za
Amcom Mobile Connect & SMS
• Physicians, nurses, and administrative staff members are
carrying a wide range of cellular devices, often the device is not
owned by the hospital itself, but personally owned.
• Notable trend is the increasing reliance on the BlackBerry and
other Smartphone's and a growing trend for staff to manage
two devices
• Smartphone's now being looked at for more healthcare needs
– Receiving pages, other messages related to patient care
• Clinicians and IT teams alike are looking to consolidate
capabilities
– No more tool belt full of devices
– Smartphone used for everything
Dr. Brenda carries several devices. Why?
Well, she…
Receives vital code
pages on her in-house
pager and receives oncall messages using a
wide-area pager
Carries a
BlackBerry to take
patient calls
transferred from
the operator
group and access
email
“Code Blue…”
Dr. Brenda works at a hospital with Amcom
Mobile Connect…
All vital messages are
consolidated to one
device.
Code Pages
SMS Txt
Patient Calls
Mobile Connect
BlackBerry client
application
Mobile Connect
BlackBerry client
separates messages
from less critical,
non-hospital messages
Mobile Connect
•Delivery receipt: message
has been received by the
device
•Read receipt: recipient has
opened the message
Mobile Connect
BlackBerry client
application
Acknowledge message
Mobile Connect
BlackBerry client
application
Reply to message
Mobile Connect
BlackBerry client
application
Ignore message
Mobile Connect
Dr. Brenda just received a message that
she’s needed as a consult in room 310 for a
patient experiencing heart palpitations.
Mobile Connect
She immediately responds that she’s 10
minutes from this patient’s room, so the
person who sent the message knows how
soon to expect her.
Amcom Mobile Connect
Existing Amcom Solution
Emergency
Notification/
Mgmt
Operator
Console
Speech
Recognition
Web
Directory
Amcom
Mobile Connect
Gateway
SMS Messages
via
Cellular
Messaging
Module
*
Amcom Mobile Connect & SMS
SMS with Real Time Acknowledgment &
responses
Quentin Daffarn – Johannesburg Office
Mobile: +27 (0) 83 628 8184
[email protected]
Jonny Fantozzi – Cape Town Office
Mobile: +27 (0) 83 375 0023
[email protected]
www.messagesystems.co.za