Transcript Nicks, L 1600 Mansfield.ppt

Envisage BlackBerry Application
Envisage Software from Fusion5
• Fusion5 is partnering with Gen-I to
develop Envisage applications for
BlackBerry handhelds
• These devices enable real-time
transfer of data and emails
• Technology replacing current paper
based systems
Envisage Software
• Envisage software is customised to suit your specific needs
• Potential for further BlackBerry applications is immense
Envisage BlackBerry applications developed
include:
– Order taking and processing directly into the
sales/distribution system
– Status notification - on the way; on the job; job
completed etc
– Work carried out; chargeables, time taken etc
– Reviewing client status; any other unresolved
issues etc
– Integration with other ERP systems etc
BlackBerry – making business portable
• Many kinds of business integrations are possible
• Provides real-time data and allows easy access to
information that is available at the office
• Document types are no longer an issue
• Record keeping of all interactions between office and
devices are easily maintained
Communications
Company
Database(s)
Envisage
BlackBerry
Server
Communications
Envisage
Application
BlackBerry
Enterprise
Server
BlackBerry Benefits
• Affordable communication
• All data encrypted
• No stylus, works on scroll and click
• All data loaded at server end
• Lost BlackBerry devices can be
“killed” from server
Case Study – Civic Contractors
CURRENT SITUATION:
• Civic Contractors remove graffiti in Auckland under contract to Auckland
City Council
• Calls from the public are logged through the Auckland City Call-centre
• Civic Contractors’ staff receive daily jobs list on paper at the office every
morning
• Staff carry paper report forms on which to log new “tags” they encounter
during the day
• This data is entered into the database once staff return to the office.
• There is an urgent need to increase efficiency to ensure Service Level
Agreements with Auckland City Council are met and contract is retained
The Solution:
BlackBerry
• Auckland City Call Centre staff log graffiti complaints from
the public, using a Fusion5 data logging solution, which
interfaces with the BlackBerry server
Why the BlackBerry?
• New jobs can be allocated to staff remotely without the
necessity to come to the office first
• Mobile staff can open a new job instantaneously and report
on work carried out in real-time
• Before and after photos are made with the BlackBerry Curve
and these photos are instantaneously added to the database
and are accessible to Auckland City staff and Police
• New jobs can be logged on the fly, straight into the Envisage
system
• Cell phone coverage not an issue
Benefits to Civic Contractors
• Massive time savings as there is no need to first visit the
office every morning
• Last minute jobs can be allocated as soon as they are
reported to the call centre
• Immediate capture of data and photos, integrated into
database
• Work done is reflected in database in real time
• No more logging of jobs en route on paper
• Significant time savings as re-keying of data no longer
required
More Benefits
• Financial savings as staff can do more each working day
• Faster access to data helps authorities deal with
perpetrators
• Linking photographs to files saves time
• Data sharing with Police and Council made more efficient
Sample Screenshot
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