Transcript Document

2012 – 2013 Milestone Report
Great by Choice
Introduction
• Current Conditions
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State continues its drive to direct services and unify
 Common
brand, common “experience,” common
contracts
 Frequent communication to one-stop staff by passing
Directors
Economic recovery. Well, isn’t it? Uncertainty.
 Obamacare
 Broward’s unemployment is down
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 Jobs
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were created over the year
Congress still dysfunctional, not expecting legislative
action this year.
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WF1 - Goals
• The BWDB has adopted the goals below
Improve the sustainability of the workforce system
through increase funding, efficiency, and relevancy
 Maintain our roles as workforce development leaders
 Encourage employers and job seekers to choose the
one-stop for services
 Align services to maximize employment and training
opportunities for targeted populations
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• The milestones support one or more of our
goals
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GOAL: SUSTAINABILITY
New Funds
• Local and State grants awarded:
Facilitated 20 State Incumbent Worker
Training grants totaling $430,208 assisting 676
employees (2nd highest user in the state)
 Coordinated 1 Quick Response Training grant
totaling $593,636 for 401 employees
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• New Unrestricted Revenue:
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$175,565 Ticket-to-Work revenue for the year
totaling $456,275 since inception
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New Funds
• WF1 Received:
$1.66 million from CSC and the City of Fort
Lauderdale for the summer youth program
 $700,983 three-year Disability Employment Initiative
Grant to serve customers with disabilities
 $2,518,875 added to our $26,545,761 PY 12-13
formula allocation totaling $29,064,636
 $300,000 - for second year of a grant to provide
entrepreneurial training through the Business
Advocacy and Self-Employment Consortium
(BASEC) Startup Quest Grant
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GOAL: MAINTAIN OUR
ROLES AS WORKFORCE
DEVELOPMENT LEADERS
Leadership
• Investments in the Future:
 Serve
on FWDA Board of Directors
 Work on state policy issues
 Serve on board of national organizations
United States Conference of Mayors
National Workforce Association
 “Go to” for monthly unemployment figures
and commentary
 White House Youth Jobs Roundtable
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Leadership
• Speaker and Moderator:
 Senior
Executive Orientation
 South Florida Manufacturing Association
 Leadership Broward
 Leadership Ft. Lauderdale
 Ex-offender taskforce
 Education Panel, Broward Community
Foundation
 NAWB – Pam Sands, Gary Arenson, Ben
Chen, and Rochelle Daniels
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Leadership
• Sharpening the Saw:
 Front-line
staff and supervisors received an
average of 22 hours of training in PY 12 – 13
 Trainings were delivered by the State, outside
vendors, and in-house staff
 Mike Fazio, Vice President of Career Team
Workforce Consulting provided a 2-day Sales
Management, Marketing and Recruiting
Training to front-line staff and Supervisors
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Community Involvement
• WF1 staff participates in approximately 40 Broward
County and Statewide committees
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Greater For Lauderdale Alliance Governor’s Council,
Executive Committee, Board of Directors
Chair, Permitting Action Team (17 Platinum cities year-todate)
Member, Port Everglades Action Team
Chair, Taskforce on Reauthorization for National
Workforce Association
Early Learning Coalition, By Laws, Nominating,
Procurement, and Personnel Committees
Coordinating Council of Broward Board and Quality of Life
and Steering Committees
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Community Involvement
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Senior Executive Orientation
Steering and Workforce
Committees
Six Pillars Steering Committee
and Talent Supply and Education
Team
HOPE4Vets Collaborative
Veteran’s Symposium
Congressman Ted Deutch –
Veterans Advisory Council
Mission United Advisory and
Employment Committees
Urban League’s Center for
Working Families
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Broward Workshop Education & Youth Advocacy
Committee
Broward County’s Gang
Taskforce
Disabilities South Florida
Business Leadership
Network
Broward County Local
Coordinating Board for
Transportation
Disadvantaged
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Community Involvement
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South Florida Regional
Transportation Authority
External Review Committee
7/50 Regional Economic
Development Plan
Green Workforce Think Tank
Comprehensive Economic
Development Strategy
Committee
Florida 8 Regional Economic
Development / Workforce
Planning
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Broward Community Foundation
Long Term Recovery Coalition /
BCRC Steering Committee
Chair of the State Workforce IT
Group
State Finance Officer’s Group
Tier 1 Exam State Workgroup
Florida Workforce Integrated
Performance Reporting System
Workgroup Member
Chair of Workforce Readiness
for HRABC
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Community Involvement
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Broward County School Board taskforce teams
Broward School’s Career Placement Advisory Council
Broward College Industry Advisory Committees
DeVry University Advisory Board
McFatter Advisory Committee for Marine Engineering/Yacht
Repair
Broward College Advisory Committees - Aviation Operations, Air
Traffic Control/Pilot Training, Aviation Maintenance, Marine
Engineering Management, and Global Logistics & International
Trade
Broward Children’s Strategic Plan Leadership Coalition
Children Services Council’s (CSC) Prosperity Committee
CSC’s Special Needs Advisory Coalition – Transition to
Independence Committee
Co-Chair of CSC’s Youth Strategic Plan Employment Committee
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Community Involvement
• Participated in 68 community events reaching 5,000
job seekers
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Debbie Wasserman-Shultz - Small Business Workshop
Hazelle Rogers, District 95 - Small Business Access to
Funding
City of Ft. Lauderdale Stars, Stripes & Sun - Veterans
Fair
Jim Moran Leadership Conference
Paycheck for Patriots (70 employers and community
agencies and over 450 Veterans)
2013 Disability Expo
Hosted 4 Employer Industry Forums (Aviation/Aerospace,
Marine, Life Sciences and International Trade and
Logistics)
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Community Involvement
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Hosted 3 Disability Employment Initiative Employer Workshops
Greater Miami Aviation Association
Dania Beach Chamber of Commerce "Leads" meetings and
Special events Special Job Fairs for Veterans at Rocioli Marine
and Yachting Center
City of Miramar Vendors Expo
Export Readiness Seminars in International Trade and Global
Logistics
MOU with the Broward County Family Success Centers (FSC)
to co-locate staff to expand our services to the community.
Broward College’s Spring Job Fair
Human Resource Association of Broward
Chevron Stations Rapid Response / Job Fair
South Florida Business Expo
Hispanic Unity’s Entrepreneur Summit
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Job News Job Fair
Community Involvement
• Assisted Community Based Organizations with letters
of support
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OIC – US Department of Labor (USDOL) Training to Work
– Adult Reentry Program and Hallandale Beach Community
Redevelopment Agency Community Partnership Grant
Urban League of Broward County, Inc. – Homeless
Veterans and Reintegration Program and the Youth
Empowerment Program
Broward College – development of curriculum for a BS of
Science in Aerospace Sciences, Computer
Networking/Telecommunications, and 35 other workforce
education programs
Family Central/ChildNet – preventing the abandonment of
infants and young children impacted by substance abuse
and/or HIV/AIDS.
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Community Involvement
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Mount Olive Development Corporation –Veteran’s
Employment and Training Service, USDOL Stand Down
Event and Department of Justice’s Ex-offender Second
Chance Mentoring
Florida Department of Education – PROMISE Grant
Broward Regional Health Planning Council – Support
Navigators in Federally-facilitated and State Partnership
Exchanges
City of Lauderhill – Job Access Reverse Commute Program
(JARC) Grant
Susan B. Anthony Recovery Center, Inc. – Readiness for
Employment and Placement Program
Hispanic Unity – Employment Services for Refugees and
Entrants
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Community Involvement
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Youth Co-Op – Employment Services for Refugees and
Entrants
Liberia Economic Services (LES) – “Earn it, Keep it, Grow it”
Broward County Library – DIY: Effectively Accessing
Government Information
Broward Behavioral Health Coalition, Inc. – Enhance Care
Coordination through the Use of Technology-Assisted Care
in Targeted Areas of Need
Broward County School Board - Model Demonstration
Projects on Promoting Reentry Success through Continuity of
Educational Opportunities
United Way – Mission United – Support Services for Veteran
Families
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Technology Improvements
• Internal Technology Improvements
 Streamlined
the OJT application and reporting
process by creating an online OJT application
and database
 Created a real-time staff driven report system to
enable supervisors to take immediate action to
improve performance.
 Over 22,178 people viewed online orientations
last program year (a 5.6% increase)
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Technology Improvements
• External Technology Improvements
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Relocated servers to a new colocation facility
doubling our bandwidth & speeding up computer
response time to accommodate increased traffic
at half the previous cost
Redesigned the WF1 website, which is now also
mobile device friendly
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Monitoring
• State program monitoring .1% error rate
• State fiscal monitoring resulted in zero
findings
• THLW program error rate decreased
from 1.0% in PY 11-12 to .6% in PY 1213
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GOAL: ENCOURAGE
EMPLOYERS AND JOB
SEEKERS TO CHOOSE THE
ONE-STOP FOR SERVICES
Program Highlights
PY 12-13
• State’s PY 12-13 year-end-report
 WF1
exceeded performance
 99.6%
WIA Entered Employment Rate for Adults
and Dislocated Workers
53.2%
WTP All Family Participation Rate
(State Goal = 50%)
 WF1
exceeded its goal for Targeted Populations
in the following areas: WIA Foster Child (13.20%),
WIA Homeless/Runaway (7.43%), WIA Veteran
(7.03%) and WIA Offender (10.82%)
(Region 22 Goal = 6.45%)
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Program Highlights
PY 12-13
• WF1 Quality Assurance Surveys
 99%
customer satisfaction with customers who
participated in our workshops
 91%
customer satisfaction with the WF1 website
 100%
satisfaction rate for employers who
participated in the Employer Forums and
Disability Employment Initiative Workshops
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Program Highlights
PY 12-13
Ticket to Work
• #1 out of 130 workforce Employment Networks
in the nation
WTP
• #1 in the “Big 7” for Two-Parent Family
Participation Rate
• #2 in the “Big 7” for All-Family Participation Rate
SNAP
• #1 in the State for Entered Employment Rate
Veterans
• #1 in the “Big 7” for Entered Employment Rate
ahead of 2 regions with military bases
Employer
Services
• #1 in the State providing employer services
(served over 5,000 employers, providing a total
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of 52,102 services)
2012-2013
Awards/Achievements
• OIC of South Florida All A’s Leadership Access
Award
• Breast Feeding Friendly Employer Gold Level
Award
• Mentored 5 workforce boards in Florida and 1 in
Phoenix, Arizona, in the Ticket to Work/Disability
Employment Initiative Program
• Invited to speak on the National Workforce
Employment Network Conference Call
• Presented at the CSC’s Teen Transition to Life
Summit – youth with disabilities
• 24 internal promotions, retaining high performing
staff
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Marketing Initiatives
• WF1 was mentioned in 20 print and online articles
• Redesigned Employer Services Outreach materials
• Increased our Twitter following by 118% from June
2012
• Created WF1 Infographs highlighting facts about WF1
services and provided it to elected officials and BWDB
members
• Created WF1 legislative educational initiative
• Increased WF1’s social media presence – Facebook,
LinkedIn and Twitter
• Assisted print and TV reporters with numerous stories
regarding unemployment, job search, career assistance,
veterans and the Startup Quest Entrepreneurial Grant
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GOAL: MAXIMIZING
EMPLOYMENT AND
TRAINING OPPORTUNITIES
FOR TARGETED
POPULATIONS
Services Provided PY 12-13
• 114,771 distinct customers served
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282,602 customer visits (7.8% increase from the previous
year)
• Provided 1,259,145 services to job seekers
• Provided OJTs to 158 employers and 310 job
seekers
• Provided Work Experience opportunities to 188 job
seekers
• 81.25% of customers with disabilities who were
placed at a Work Experience site obtained
unsubsidized employment
• Completed 6,446 REA assessments, exceeding
DEO’s requirement
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Services Provided PY 12-13
• Served 470 Ticket to Work participants – 34% increase
over last year
• 1,342 participants awarded ITAs
• 21,059 participants attended our workshops – 40%
increase over last year
• Provided Rapid Response services to 19 employers and
2,003 individuals
• Conducted mass recruitments for Broward County
School Board, Macy’s, Winn Dixie, Wal-Mart and
Education Online
• 1,370 WTP customers had positive exits due to earned
income
• Served every TIL youth sent to us either in SYEP or
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year-round youth programs
Services Provided PY 12-13
• Implemented BASEC Startup Quest Program
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Largest program to-date of the 8 RWBs
participating in the USDOL grant
602 customers attended the Informational
Session
161 customers were enrolled in the program as
part of the ‘treatment’ group
41 customers were enrolled in the program as
part of the ‘control group’
10 customers have become employed
130 customers currently participating in the
competition portion of the program
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Services Provided PY 12-13
• Implemented Summer Youth Employment
 977
youth were placed at 303 worksites
 Used 4 different funding streams while providing
a seamless delivery of services
 94% of participants completed the program
 98% of employers rated SYEP as ‘Very
Satisfied/Satisfied’
 99% of youth rated the program as Very
Satisfied/Satisfied’
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Thank You!