Transcript Name of presentation

2011-2012 Milestone Report
Reach for the Stars
Introduction
• Current Conditions
There have been many changes at the
state level
New rules and restrictions
Smaller BWDB - more engaged
individuals
Possible dismantling of local one-stop
system
Broward County online ads increased
by nearly 24% to 23,430 over
September 2011
WF1 - Goals
• The BWDB has adopted the goals below
Increase the sustainability of the workforce
system
Maintain our roles as workforce development
leaders
Employer and job seekers choose the one-stop
for services
Adjust services to maximize employment and
training opportunities for targeted populations
• The milestones support one or more of our
goals
GOAL: SUSTAINABILITY
New Funds
• Local and State grants awarded:
Facilitated 5 State Incumbent Worker Training
grants totaling $114,511 assisting 72
employees
Coordinated 2 Quick Response Training Grants
totaling $544,791 for 488 employees
• New Unrestricted Revenue:
 $280,610 since the Ticket to Work Program
inception
$1,350 - Ready to Work Program
New Funds
• WF1 Received:
$42,751 two year grant to serve customers with
disabilities
$1.66 million from CSC and the City of Ft.
Lauderdale for the summer youth program
$2,915,638 added to our $24,307,828 PY 11-12
formula allocation totaling $27,223,466
$600,000 - 3 year grant to provide entrepreneurial
training through the Business Advocacy and SelfEmployment Consortium Grant
GOAL: MAINTAIN OUR
ROLES AS WORKFORCE
DEVELOPMENT LEADERS
Leadership
•
Investments in the Future:
Serve on FWDA Board of Directors
Work on state policy issues
Serve on board of national organizations
USA Works!
United States Conference of Mayors
National Workforce Association
“Go to” for month unemployment figures
and commentary
Community Involvement
• WF1 staff participates in approximately 40
Broward County and Statewide committees
Greater Fort Lauderdale Alliance Governor’s
Council, Board of Directors, and action teams.
School Board task force teams
Chair Taskforce on Reauthorization for National
Workforce Association
Disabilities Broward Business Leadership
Network and Connections events
Coordinating Council of Broward and Quality of
Life Committee
Urban League’s Center for Working Families
Permitting Action Team Committee
Community Involvement
 Florida 8 Regional
Economic Development
/ Workforce Planning
 Green Workforce Think
Tank
 Port Everglades
Advocacy Team
 Comprehensive
Economic Development
Strategy Committee
 Six Pillars: Talent Supply
and Education Team
 7/50 Regional Economic
Development Plan
 Broward County’s Gang
Task Force
 Broward Community
Foundation
 Long Term Recovery
Coalition/BCRC Steering
Committee
 Veteran’s Symposium
 United Way Vets
Committee
Community Involvement
Broward College Industry Advisory Committees
Broward County Coordinating Board for
Transportation Disadvantaged
Center for Working Families Fundraising
Committee
CSC’s Special Needs Advisory Coalition Transition to Independence Committee
Co-Chair of CSC’s Youth Strategic Plan
Employment Committee
Broward School’s Career Placement Advisory
Council
Chair of the State Workforce IT Group
State Finance Officer’s Group
Community Involvement
Early Learning
Coalition, ByLaws,
Nominating and
Personnel
Committee
Broward
Workshop’s
Education & Youth
Advocacy
Committee
Justice Community
Speaker and Moderator
 Senior Executive
Orientation
 South Florida
Manufacturing
Association
 Leadership Broward
 Leadership Ft. Lauderdale
 Ex offender taskforce
 Education Panel, Broward
Community Foundation
Community Involvement
• Participated in 66 community events reaching
10,000 job seekers
 Veteran Job Fair sponsored by Congresspersons
Ted Deutch and Debbie Wasserman Schultz
 Congresswoman Debbie Wasserman Schultz
Small Business Workshop
 State Representative Gwendolen “Gwyn” ClarkeReed Empowerment Symposium
 National Women’s Career Expo
 City of Plantation Economic Development
Summit
 City of Ft Lauderdale Stars, Stripes & Sun
Veterans Fair
Community Involvement
 Southern Florida
Minority Supplier
Development Council
27th Annual Business
Expo
 Transition to Life
Summit – youth with
disabilities
 Broward Children’s
Summit
 Minority Development
& Empowerment, Inc.,
and the African
American Library Job
Fair
 2012 Disability Expo
 Human Resources
Assoc. Broward
County Veteran
Event
 Disability,
Employment and
Leadership
Celebration
 South Florida Regional
Transportation
Association Job Fair
Community Involvement
• Assisted Community-based Organizations with
grant applications
 Susan B. Anthony Recovery Center –
Comprehensive Residential Family Treatment
Projects
 State of Florida – Disability Employment Initiative
 Children’s Home Society – Kinship care
 Florida Logistics and Distribution Consortium –
Career pathways in Global Logistics, Logistics and
Supply Chain Management, and Transportation
and Logistics
 Urban League of Broward County – OJT for
young offenders
Community Involvement
 American Society of Transportation and
Logistics –connecting workers with
opportunities available in the shipping,
logistics and maritime industries
Technology Improvements
• Internal Technology Improvements
 Designed a self-service Electronic Sign-in System
for customers to reduce wait and improve
customer flow
 Implemented an on-line Soft Skills training for
customers after hearing the voice of the
employer
 Created an additional computer lab at the North
One-stop to meet the customers needs
 Upgraded the servers at each one-stop center to
improve the speed and performance
 Over 21,000 people viewed online orientations
last program year
Technology Improvements
• External Technology Improvements
 Made wireless access available in each of
the one-stop centers for employer
recruitments
 Per board policy donated 222 computers to
youth in our programs to address the
digital divide
Monitoring
• State program monitoring .08% error rate
• State fiscal monitoring
 Resulted in no findings after resolving the
“Letter of Credit” as a non interest
transaction
• THLW program monitoring findings decreased
31% from the previous year
• THLW fiscal monitoring findings decreased
53% from the previous year
GOAL: EMPLOYERS AND JOB
SEEKERS CHOOSE THE ONESTOPS FOR SERVICES
Program Highlights
• State’s PY 11-12 year end report
WF1 exceeded performance
99.4% WIA Entered Employment Rate for
Adults and Dislocated Workers
93.4% Out-of-School Youth Outcome Rate
54.9% WTP All Family Participation Rate
(State Goal = 50%)
• WF1 Quality Assurance Surveys
 99% customer satisfaction with those who
participated in our workshops
 91% satisfaction with the WF1 website
 9.6 rating out of 10 for customer
exit satisfaction
Program Highlights
Ticket to
Work
• #2 out of 130 workforce Employment Networks
in the nation
• 1 of 5 workforce Employment Networks in the
nation that had over 200 Tickets assigned
WTP
• #2 in the “Big 7” for All Family and 2-Parent
Participation Rate
REA
• Completed the required 8,198 REA assessments
and volunteered to help the State meet their
REA Grant goal by conducting an additional
2,149 assessments
SNAP
• #1 in the state for Entered Employment
Veterans
• # 3 in the “Big 7” for PY 11-12 behind
2 regions with military bases
2011/12 Awards/Achievements
• Mason Jackson selected by the Florida Economic
Development Council as the 2012 Toni Jennings
Workforce Development Professional of the
Year.
• Greater Fort Lauderdale Alliance Governor’s
Council Award
• Susan Leventhal received the FWDA Workforce
Development Champion in 2011
• Mentored 5 workforce boards in the Ticket To
Work/Disability Navigator Program
• 13 internal promotions, retaining high
performing staff
2011/12 Awards/Achievements
• Presented at the Department of Labor
conference regarding SYEP best practices
• Presented at Florida Workforce Summit
regarding WF1’s SNAP and Youth Programs
Marketing Initiatives
• Mason interviewed by National
Business Report on On-the-Job
Training initiative
• Carol Hylton and Vets Representative
interviewed by Ron St. John of Magic
102.7
• Developed new youth friendly web
page
• New youth recruiting initiatives
Marketing Initiatives
• WF1 was mentioned in over 25 print and online
articles including a front page story on OJT.
• Two national news outlets have filmed interviews
with the CEO, Employers, and OJT participants.
• One national news story regarding WF1
programs to assist job seekers find a new
career.
• Assisted print and TV reporters with numerous
stories regarding unemployment, job search,
career assistance, and veterans
GOAL: MAXIMIZING
EMPLOYMENT AND TRAINING
OPPORTUNITIES
Services Provided PY 11-12
• 141,754 distinct customers serviced
 4.8 % decrease from the previous year
 262,197 customer visits
• Provided 2,103,769 services to job seekers
• Provided 394,979 referrals to job orders - a 15.1%
increase over last year
• Provided 54,782 services to over 5,396 employers
• Provided OJTs to 182 employers and 357 job
seekers
• Provided Work Experience opportunities to 128 long
term unemployed workers
Services Provided PY 11-12
• Served 259 Ticket to Work participants - 17%
increase over last year
• 1,658 participants awarded ITAs
• 15,000 participants attended our workshops
• Provided Rapid Response services to 22 employers
and 2,695 individuals
• 153 placements as a result of mass recruitments
for Burlington, Marshalls, Hilton, Winn Dixie, and
Saveology
• EUC able to immediately ramp up 6 days after
receiving notice that the program was imposing
new mandatory requirements on applicants.
Services Provided PY 11-12
• Implemented Summer Youth Employment
 1,024 youth were placed with 65
Employers at 335 worksites
 90% of participants completed the
program
 98% of employers rated SYEP as ‘Very
Satisfied/Satisfied’
 95% of youth rated the 3-day Orientation
conducted ‘Very Satisfied/Satisfied’