Transcript Business I
Business Overview People You Need Fact Sheet Established: September 1995. Number of employees: 8; of which 4 consultants, 2 distant researchers, 1 administration assistance, 1 DBA. Average number of placements, annual: 60 Revenues in 2006: USD 490,000. Revenues in 2007:. USD 600,000. 2 Major industries • IT/Telecommunications • Industrial engineering, equipment, power industry • Consulting • Finance 3 Expertise Overview • • • • • • • • • • • • IT/Telecommunications: all kind of occupations. Industrial engineering, sales and business development: power industry, refinery. Consulting: business applications implementation, strategy, financial. General management. Business Development and Sales. Financial services: financial management, risk management. Asset management. M&A. Procurement, purchasing, logistics. Marketing and public relations. HR. Legal. 4 Recruitment Services Overview What is added value? Right person at right place in time. Content of services: • Feasibility studies. • Search and selection of candidates. • Short-list of candidates. • Candidate report with his/her CV and candidate’s summary: matching with position requirements, personal profile, motivation, references. • Testing of spoken English skills. • Testing of written English skills (when required). • Gathering references. • Time management. • Consultations on market trends. 5 Recruitment Services Overview Our business approach: • We are not “the seller of names from database”. The resume is just the beginning of a project. • Our purpose is placement. In order to win we influence on every possible aspects of placement. • We influence or facilitate these issues: relevance of a candidate, time of delivery, decision-making process of a customer party by delivering all necessary information, following-up, negotiations of work conditions and compensation. • The major deliverable of every staffing project is a candidate who best suites to the position requirements, has a reasonable motivation and maximum awareness of the company and position. In other words, we do all the best to deliver Right candidate at right place in time! 6 Service procedures Account Management, Project Management Account Manager: • One point of contact – your Account Manager. • One point of contact at customer site – Recruitment Manager. • Multiple contacts with customer employees if allowed. PM team: • Account Manager in the role of PM is a Customer Advocacy role, responsible for the quality of service and driving entire process to success. • Consultant or Senior Consultant in the role of Selection Manager is responsible for entire process related with search, selection and candidate liaison. 7 Service Procedures Sourcing capabilities Sourcing methods: • “Simple” database search (around 1,000,000 CV) in Recruitment Knowledge Management System (RKMS) • Social networks and references • Web publications • Web intelligence - “name data mining” • Direct Search 8 Service Procedures RKMS • The system covers full cycle of recruitment project • Tracks candidates data since 1998 • Any records about the candidates (with all history of personality & contacts) ever been interviewed are stored and visible • Tracks candidates career • No paper work required with RKMS • The first version was implemented in 1998 and is being constantly modified. The system is used by several our clients. 9 Service Procedures Standard communication flow with candidates • • • • • • Plan contact in database Phone contact and approach Interview with consultant Introduction to client Following up all stages on the client’s site Debriefing by stages/rejections/placements 10 Service Procedures Assessment of applicant technical skills • • • • Structured interview Asking to describe project experience in details Gathering references where applicable Formal assessment and testing if required (assessment materials should be provided by customer) 11 Service Procedures Reaction on hiring manager’s additional/changing requirements • Usually we foreknow the possible changes • We stay prepared by including the relevant candidates to the long-list. 12 Service Delivery Payment and Guarantees • Service fee 18-25 per cent of annual base salary of a hired candidate, no VAT. Depends on nature of position. • Payment after placement. • 3 months replacement guarantee for recruitment services • One replacement without fee • Fee refund equal to 1/90 of the Placement Fee for each day of the ninety day term completed. 13 Selected clients Regular customers: • Major telecommunication vendor, since 2002 • The world-largest IT vendor, since 2002 • Large software vendor, since 2006 • The largest telecommunication operator (carrier), since 2007 • The largest Russian/East European IT company • Large Russian power engineering and construction company (EPCcontactor) Ocassional customers: • One of Big4 consulting companies • Industrial equipment manufacturer • IT integrator at large telecommunication holding • Worldwide FMCG company 14 Why People You Need? • The dedicated team of strong independent and mature consultants • We managed to establish long-term relationships with our clients based on mutual trust and profound knowledge of the market they were interested in. • “Short” short list 15 Your Questions?