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SOCIAL SERVICES COMPETENCY
BASED TRAINING
Serving Head Start
Community Action Programs
and Social Services Agencies
Across the Country
“1998 OUTSTANDING CREDIT PROGRAM”
REGION VII UNIVERSITY CONTINUING
EDUCATION ASSOCIATION
A PARTNERSHIP IN
WORKFORCE DEVELOPMENT
Head Start Bureau
Curriculum development contractor for the Head Start Family
Worker Credential Initiative
PORTLAND STATE UNIVERSITY
Early Childhood Training Center
School of Extended Studies
School of Education / Counselor Education
TENNESSEE STATE UNIVERSITY
Center of Excellence for Research & Policy on Basic
Skills
Mary Simmons
SSCBT Program Director
Tennessee State University
Chuck Smith
SSCBT Coordinator
Early Childhood Training
Center
Developed at Tennessee State
University in 1983 by Barbara Nye and
Betty Rasberry
Targeted for Head Start social service
staff in the field
Revised and updated in 1985, 1994,
1996, 1999, and 2002
Offered to Head Start programs in
Tennessee, the South, Northeast, and
Midwest
20 continuous years of SSCBT
training
Over 900 interns participated
in the credentialing program
75% taking college credit or
have gone on for a degree
Delivering programs in 9 states
and 4 regions
1996
2002
660 People entered the SSCBT program
450 Interns earned the SSCBT credential
145 Interns currently in training
Participants from Region X, AIPB, and
Migrant Head Start
Over 140 field mentors Trained
Over 450 taking college credit
5 Graduates attending the PSU School of
Social Work
PRE-TEST POST-TEST on each module
THREE WEEKS of classroom instruction and
discussion
PORTFOLIO focused on personal and professional
development
FIELD OBSERVATION and assessment
ORAL EXAMINATION by a review team following
completion of classes, field observation, and portfolio
SSCBT CREDENTIAL offered by Tennessee State
University and Portland State University
6 to 9 CREDITS AVAILABLE from TN Board of
Regents and PSU School of Education
“ASK” METHOD: Focus on Attitudes, Skills, and
Knowledge to build competence.
SOCIAL WORK VALUE BASE: Philosophy and
beliefs to support the development of personal
capacity, the respect for self determination, and
the creation of social justice; consistent with family
support and parent involvement principles
ANDRAGOGY: Learning experiences tailored to
the needs, characteristics, and strengths of adult
learners.
SOCIAL SYSTEMS: People and things are
connected.
CHANGE PROCESS: Wheel of Change
Area 1: Creating a Working
Relationship: Foundations
for Partnerships
Communicating
Questioning and
Discovering Strengths
Extending Empathy
Facilitating Group
Interaction
Working in Home
Environments
Module I
Skills: Working with People
Area 3: Recording and Tracking
Specificity
Confidentiality
Tracking and Evaluating Outcomes:
Termination
Area 2: Intervening, Supporting,
and Problem Solving
Partnership Part 1: Interest Needs
and Goals
Partnership Part 2: Contracting
The Partnership Agreement
Using Self to Intervene
Teaching- Building Skills
Utilizing Agency Resources
Utilizing Outside Resources
Utilizing Groups
Supporting and Sustaining
Change
“I’ve improved my
interviewing skills to be
sure I focus on
strengths. I realize the
importance of
understanding family
systems and doing
family mapping.”
Area 1: Motivating
Self
Agency Expectations
Self Development:
Leadership, Supervision and
Mentoring
Decision Making
Avoiding Burn Out
Incentives and Rewards
Module II
Attitudes: Motivation
Through Use of Self
Area 2:
Motivating CoWorkers
Personal Style
Attitudes and Values
Teamwork and
Coordination
Program Improvement
and Change
Area 3:
Motivating
Customers
Managing Behavior
Change
Promoting SelfEfficacy
Providing and
Promoting Advocacy
and Leadership
“Most importantly, I got a better understanding of myself,
and my feelings about my ‘customers’ -- to keep in mind the
cultures and development stages of families.”
Area 1: Working with Social
Systems: Understanding
People in Their
Environments
Module III
Knowledge: Systems
and Human Behavior
Economic System and Poverty
Connecting with Diverse Families
Strengthening the Family System
Promoting Family Growth:
Literacy and Education
Strengthening and Changing
Community Systems
Area 2: Human Growth
and Development
Stages of Development
Personality Development
Maturity and Growth
Mental Health
Area 3: Coping and
Adapting
Stress and Anxiety
Defense Mechanisms and
Self Protection
Managing Crisis Situations
Worker’s Helping Roles
9 CREDITS AVAILABLE from Portland State
University School of Education/Continuing
Education- Counselor Education, and the Child
and Family Studies Program
6 CREDITS AVAILABLE from Tennessee Board
of Regents- AA in Human Services
CREDITS ARRANGEMENTS made with other
institutions
Increased Engagement of Families- Family Partnerships
Increased Utilization of Strengths-Based Strategies
Clear and Comprehensive Assessment Reports
Empathetic Responses to Customer Situations
Explicit Use and Teaching of Problem Solving Steps
Measurable Goals Set With Families
Increased Parental Motivation and Self-Efficacy
Enhanced Burnout Prevention Strategies
Promotion of Family and Early Literacy
Promotion of Healthy Family Relationships
Qualitative Research Indicating That SSCBT Participation
Contributes to Improved PRISM Outcomes
“I feel it is one of the
best social service
trainings that Head
Start has provided in
my 19 years of
working for the
program.”
“Staff members are very
pleased with the personal
and professional growth.”
“This type of
experience has to
go through your
soul as well as
your brain.”
“I am definitely a better
listener and I am recognizing
when I am not.”
Contact Us For More Information
Chuck Smith, SSCBT Coordinator
(503) 725-5917
[email protected]
Jade Herlambang
(503) 725-4815
[email protected]
Early Childhood Training Center
Portland State University
P.O. Box 1491
Portland, OR 97207-1491
(503) 725-4815
FAX: (503) 725-4838