Transcript No Slide Title
Gaming Standards Association Annual Meeting
Mandalay Bay Resort & Casino Las Vegas, NV April 3rd, 2002
Platinum Members
Annual Meeting
Other Members
Gold: Bally Gaming, CashCode, JCM American, Konami Gaming, MARS Electronics, MIS-Group, Money Controls, Shuffle Master Gaming, Slot-Tickets Silver: Atronic Americas, Austrian Gaming Industries, Boyd Gaming, Cirsa Interactive, Coin Mechanisms, Global Payment Technology, Gold Club, Mikohn Gaming, Namitech, Park Place Entertainment, Sierra Design Group, Sigma Game, Spielo Manufacturing, Unidesa Affiliates: Casino Management Association, European Gaming Organisation, Friedberg & Associates, HITIS, University of Nevada Las Vegas (UNLV)
Annual Meeting
Chair Vice Chair Secretary Treasurer
Board Of Directors
Gregg Solomon Rich Schneider Bruce Rowe Marc Comella Robert Del Rossi Pamela Hugill Ali Saffari Thomas Nugent Steve Sutherland Fred Lychock Scott Kreeger Rob Siemasko Annual Meeting Mandalay Resort Group Acres Gaming Harrah’s Entertainment Bally Gaming & Systems Aristocrat Technologies CashCode IGT JCM American Konami Gaming Shuffle Master Gaming Station Casinos WMS Gaming
The Team
Secretariat
Executive Director PJ Stegen Dir. of Technology Standards Rex Carlson Project Manager Sandy Bishop
Workgroup Chairs
BOB SAS S2S USB Tim Britt Mansour Esmaili John Chamberlain Larry Hollibaugh Steve Kastner Scott Stewart Annual Meeting GSA GSA GSA Konami Aristocrat Technologies IGT IGT Acres Gaming Aristocrat Technologies
Annual Meeting Agenda
• Welcome & Introductions (9:30-9:45) • Roll Call, Approval of Minutes (9:45-10:00) • Treasurer’s Report and Approval of 2002 Budget (10:00-10:10) • 2001 in Review – Vision, Mission & Accomplishments (10:10-10:35) • 2001 in Review – Recognition of Ass’n Leaders (10:35-10:45) • 2002 Technology Goals (10:45-11:15) • GSA Opportunities Today & Inevitabilities (11:15-11:25) • Future Technology Realities (11:25-11:40) • Industry Implications (11:40 – 11:50) • Obligations to our Members (11:50-11:55) • Questions and Answers/Closing Remarks (11:55-12:00) Annual Meeting
GSA Update
PJ Stegen Executive Director Gaming Standards Association
Vision and Mission Statement
Vision: To be the leading standards forum that creates value by facilitating innovation and efficiencies for the gaming community Mission: GSA is an international trade association representing gaming manufacturers, suppliers, operators and regulators. We facilitate the identification, definition, development, promotion, and implementation of open standards to enable innovation, education, and communication for the benefit of the entire industry. Annual Meeting
Accomplishments 2001 Technology
• IGT/SAS agreement naming GSA for SAS change management • Specification change management process developed • Functionality matrix completed comparing SDS, GamPro A,
GDAP and SAS protocols
• Awarded Top 20 Most Innovative Gaming Products for GamPro-A
by the American Gaming Summit
• Strategic alliance with GLI • Survey of GSA members re: future technology completed • Created operator statements of direction and points of
convergence
• SVC – Bally developed GAT protocol using GSA SVC, currently
used by New Jersey Regulators to test authentication
• SC Link Patron Interface protocol drafted Annual Meeting
Accomplishments 2001 Technology
• GamPro A version 2.01 standard & toolkit developed – Implemented by: • Aristocrat • Acres • Konami • Mandalay Resort Group • B Link RS232 Standard for Bill Acceptors adopted – Created by: • CashCode • Global Payment Technologies • JCM American • Mars Electronics • Migration from link committees to workgroups – Dissolved A, B & C Link committees – Created SAS, Best of Breed (BOB), System to System (S2S) and USB workgroups Annual Meeting
Accomplishments 2001 Strategic,Membership & Regulatory
• 2001 strategic plan in place • New members: – Boyd Gaming – Gold Club – MIS-Group – Namitech • Member development plan completed and member recruiting
package revised
• 168 members participated in GSA workgroups, committees and
forums
• UNLV regulators survey completed • NJ regulatory forum hosted to provide joint industry comments
on proposed NJ regulations
Annual Meeting
Accomplishments 2001 Regulatory Advisory Council
• At 2001 Strategic Planning Session, formation of Regulatory
Advisory Council (RAC) recommended
• RAC Kick Off Meeting to be held at NAGRA on April 22, 2002 • Charter: – Institute an open forum comprised of regulators and GSA members to review current and future technology that affects regulators, manufacturers and operators • Goals: – Provide regulatory opinions to GSA on the implications of both current & future technologies in the gaming industry – Provide a vehicle for GSA and its members to solicit the regulatory community for its opinions on technical proposals – Provide a single point of contact for the industry that provides regulators the ability to request resonse on regulatory proposals related to technology Annual Meeting
Accomplishments 2001 Regulatory Advisory Council
•
2002 Proposed Activities:
– Provide a list of current problematic issues facing the regulators that could be improved through standardization – Provide a list of business and technology inevitabilities that regulators, manufacturers and operators will have to face together in the future – Serve as a checkpoint and source of input for GSA workgroups and forums to ensure alignment with regulatory needs Annual Meeting
Accomplishments 2001 Marketing
• GSA rebranded the association • Revised strategic marketing plan to reposition GSA’s
key messaging to:
– GSA membership is made up of key industry players including manufacturers, operators and regulators, who are the voice of the industry for technology and regulatory issues – GSA technology supports SAS and A-Link (we are a multi- protocol provider) – GSA t echnology
will be
the “Best of Breed” standard protocol in the gaming industry – GSA supports interoperability through its “GSAWorks” testing and logo certification program, the definitive resource for gaming regulators and laboratories Annual Meeting
Accomplishments 2001 Marketing
• Raised industry awareness through: – GSA quarterly newsletter published – Trade shows & events: • ICE • Southern Gaming • Global Gaming Expo • World Gaming Congress & Expo – Issued 7 press releases and articles in industry publications – Speakers bureau participation at: • Southern Gaming • EGO Estoril Conference • Global Gaming Expo • Slot Managers Institute • John Marshall Law Institute Annual Meeting
Accomplishments 2001 Operations
• Redesigned GSA’s web site and created a new document
download center
• Shortened new member application process • Tied GSA’s reporting and budgeting processes to strategic plan
format
• Distributed executive leadership responsibilities to even
workload and assure succession planning, through creation of Board Vice Chair position
• Created Executive Committee to handle administrative issues • Increased fiscal reserves by $40,616 • Created a project specific funding model for future technology
development based on business justified requirements
Annual Meeting
Recognition of 2001 Association Leadership
PJ Stegen Executive Director Gaming Standards Association
GSA Recognition
Marc Comella Peter DeRaedt Pamela Hugill 2001 Board Of Directors: Tom Oliveri Bruce Rowe Ali Saffari Scott Kreeger Fred Lychock Rich Schneider Gregg Solomon Steve Sutherland 2001 Committee Chairs John Chamberlain Jim Morrow Luke Duyndam Carolan Pepin Larry Hollibaugh Marketing & Speakers Bureau Jenny Holaday
Annual Meeting
Marlon Silver Tom Mitchell
Technology Goals 2002
Rex Carlson Director of Technology Standards Gaming Standards Association
IGT – SAS Agreement Inception & Advantages
• September 2001 – IGT endorses future development of
SAS as a GSA specification by entering into a binding agreement with GSA
• GSA SAS version 6.00 (derived from IGT SAS version
5.10) estimated to be released July 2002
• Benefits of this agreement for GSA are: – Solves today’s game to system standardization problems – Widely implemented feature rich protocol – Time tested Annual Meeting
2002 Workgroup Projects
• GSA SAS Workgroup Charter – Ensure input to protocol development by workgroup members – Ensure that implementation of the protocol can be consistently achieved between manufacturers – Provide for the ability to have consistent third party certification of protocol implementations – Provide and support test and development tools for achieving consistent implementation; including both simulators and implementation guides – Outline and correct ambiguities within the protocol documentation, while maintaining backwards compatibility Annual Meeting
2002 Workgroup Projects
• GSA SAS Workgroup Accomplishments to date: – Defined charter, goals and timeline – Clarified ambiguities in protocol – Identified missing functions in SAS 5.10 – Preliminary GSA SAS version 6.00 draft protocol in progress – Established polling/grouping command buckets – Performed initial review of test and development tools including: • SAS host simulator toolkit • Acres SAS protocol test tools – Reviewed cancelled credit regulations to assure protocol met requirements Annual Meeting
2002 Workgroup Projects
• System to System Workgroup
– Standardize interface between gaming host systems in the casino – Standardize interface between gaming and non-gaming host systems to provide a hospitality/gaming industry solution – Develop Patron Interface Standard (Est. release date Sept. 2002) – 2002 systems for standardization and promoters: • Player Management/Table Rating – Acres, Mikohn • Player Management/Slot Rating – Bally, Konami • Slot Accounting – Aristocrat Technologies • Data Hygiene/Data Warehouse – Harrah’s, Konami, Mandalay – Above specifications to be issued July 2002 Annual Meeting
2002 Workgroup Projects
• USB Workgroup
– Define the use of USB for internal communication between the processing unit of an electronic gaming device and its peripheral equipment (bill validators, ticket printers, card readers, and other human interface devices) – Adopt common command sets required by peripherals – Create a USB interface standard and develop test tools – First issue of standard and tools scheduled August 2002 Annual Meeting
2002 Workgroup Projects
• BOB (Best of Breed) Workgroup – BOB is the next generation protocol for communication between gaming devices and management systems – Workgroup will focus on using computer industry standards such as XML and TCP/IP to leverage proven technologies which are supported by significant development resources – The protocol will be easily extensible with new features – Initially, the group will focus on the high level architecture and functional design including definition of standard message schemas – First PC to PC demonstration scheduled September 2002 – Ultimately a full specification, implementation guidelines and a test tool suite will be released.
– Floor transition issues will be addressed.
Annual Meeting
2002 Workgroup Projects
• BOB will: – Be the basis for a complete connectivity standard within the casino environment – Support advanced features such as authentication, remote game configuration, software downloads, peripheral control and browser-based games – Support other (non-EGD) network enabled devices in the casino – Drive efforts to win regulatory “buy-in” for the introduction of new technology based features on the casino floor – Obsolete proprietary game to system protocols Annual Meeting
2002 Workgroup Projects
• Physical Standards Workgroup (Proposed Activities) – Define physical characteristics of future technologies to provide for: • Compatibility • Ease of installation • Ergonomic consistency – Examples: • Slot base mounting and aperture • Player tracking wedges • Peripheral envelopment dimensions • Under cabinet height for slant tops – Estimated Workgroup Formation Date: Summer 2002 Annual Meeting
Interoperability Testing Center
• The GLI Lab became operational Q1 2002 • Centralized testing facilities now provide a simulated
casino environment to address product integration issues
• Assists the regulatory approval process • GSA developing Certification Testing Logo Program Annual Meeting
Technology Donations
• Acres Gaming: Patron Interface protocol and SAS Testing Tools (in process) • Aristocrat Technologies: ASP5000 protocol • Bally Gaming: SDT and GAT protocols (in process) • CashCode: Serial BACC protocol • GPT: Serial BACC protocol • IGT: SAS protocol and testing tools (in process) Annual Meeting
GSA’s View of the Future of Technology in the Gaming Industry
Gregg Solomon Chairman of the Board, Gaming Standards Association Senior VP Operations, Mandalay Resort Group
GSA Opportunities Today
• Bridge the gap between existing protocols and
games, systems and peripherals
– Assure games and systems provides all information available to the operator – Identify the difference between required and optional features in existing protocols • Secure commitment from GSA members to implement
standards
Annual Meeting
Technology Inevitabilities
• Floor will mimic technology products found outside our industry • Customers will become more comfortable with new ways to play
games
• Proprietary hardware and software will become the exception,
not the rule
• Third party developers will take an increasingly larger role in
providing content
• Security issues will increase and become more complex • Useful life of products will be harder to predict Annual Meeting
Future Technology Realities
FROM
•Proprietary machine design •Many hardware platforms •Many proprietary operating
systems
•Bundled hardware & software •Few content providers •No backward compatibility
TO
•PC-like slot machines •Fewer hardware platforms •Fewer standard operating
systems
•Unbundled hardware &
software
•Many content providers
-
Game library to choose from •Backward compatibility Annual Meeting
FROM
•Slot machines are single
purpose
•Game centric •Network as requirement •Numerous proprietary
communication protocols
•Multiple wire network
connections
Future Technology Realities
TO
•Slot machines will become
multi-function - Kiosks/browser enabled/ video concierge
•Network centric •Network as the enabler •Computer industry standard
communication protocols
•Single wire/wireless network
connections
Annual Meeting
Future Technology Realities
FROM
•Machine software personality
manually installed, causing misconfiguration of games
•Physical distribution of game
content
•Static game licenses •Game centric physically
secure environment TO
•Machine hardware and
software personality broadcast to the system automatically
•Centralized distribution of
game content via intranet
•Dynamic seat licensing •Client/server based gaming
with wide area network security requiring:
–Encryption –Authentication Annual Meeting
Future Technology Realities
FROM
•Static game content •Non-standard peripherals •Non-standard physical
configurations
•Limited monetary transactions
TO
•Dynamic game content •Standard peripheral command
sets and protocols, allowing for interchangeability
•Uniform physical standards for
base requirements, installation and ergonomics
•Cash, coin, TITO, EFT, B2B and
smart card transactions
Annual Meeting
Future Technology Realities
FROM
•Bill validators accept •Simple methods of employee
and player identification
•Difficult to interface disparate
systems
•Transaction content not fully
available TO
•Bill validators recycle •Biometrics - Employee/Player Identification - Authorization of Jackpots/Fills - Player identity tracking for Title 31 and Reg. 6 requirements •Standards allow for simple
“plug and play” addition of various systems
•All transaction information
made available to operators and regulators
Annual Meeting
Implication for Players
• More game content choices • Better multi-media presentation by network enabled
games, signage and auxiliary display devices
• More informational functions at game enhance
patron convenience
• Improved bonus and promotional schemes • Simplified transactions with various funds transfer
options
Annual Meeting
Implication for Manufacturers
• New installs will work the first time at a customer site
(less finger pointing when problems occur)
• Will grow the market - we can spend less time on the
mundane and more time on innovation
• Can concentrate on added value • Defined specifications and verification services mean
faster time to market and lower development cost
• Roll out of enhancements are planned versus
incompatible chaos
• Faster approval cycle • Reduced cost to integrate systems Annual Meeting
Implication for Operators
• Better tools increase bottom line • Flexible “plug and play” components with wider
choice of vendors and products
• Smoother installations resulting in fewer operational
disruptions and reduced service costs
• More creative game content • More advanced technology available • Easier to create customized features Annual Meeting
Implication for Regulators
• Common features across all jurisdictions • Simplification of testing and approval • Built in compliance increases security • Fewer resources required to verify compliance • Focus approval resources towards games • Simpler training for field regulators – fewer protocols • System activities easier to regulate • Access to a vendor-neutral technology forum • Improvement in regulatory capability via new technology will
prevent scandals and enhance public trust
Annual Meeting
GSA’s Obligations to our Members
• Run GSA like a business • Produce success stories • Keep our promises • Provide leadership and direction Annual Meeting
Closing Remarks Questions & Answers
Gregg Solomon Chairman of the Board, Gaming Standards Association Senior VP Operations, Mandalay Resort Group