IS and Comms Strategy 2007 -2008 Vault Documents Trove Finance / Assets Sage Business Continuity Performance Pbviews and Track Firelink FireControl Cadcorp IRMP People Firewatch Fleet Incidents FDR1 Hydrants IBIS Buildings Control ORIS REMSDAQ Unitaries and Emergency Services FOI Internet Regional Control Data ORIS V4

Connections to Regional Control Cadcorp IRMP Aquarius Documents Trove People Firewatch Fleet Cadcorp Buildings IBIS Procedures Availability Qualifications Equipment PDAs Operations Risks Hydrants REMSDAQ Call Signs Incident Closure Call Method Incident Types Regional Control Data DMZ Regional Control

Management of Regional Control migration

• IRMP Project – Leader George Cross

RCC / CFO Interactions

• RCC – Amended Attendance – Resource Reallocation – Standby Moves

Security

• What Security?

• Use of E-fire for authentication

Officer Cover

• Resource Management • Availability of 2 nd and 3 rd Line resources • Regional Officer Cover • Officer Contact Methods • Officer Mobilisation rules

Mobile Data Terminal

• Mapping Specification – Symbology / Overlays – Resources – Site Specific Risk – Applications – Hydrants • Route planning • Standard Operating Procedures • Message Content – Miscellaneous fields • Forms – Special Service Charges • Removal of Manual Acknowledgments

REMSDAQ • Call Signs April 2007 • Incident Closure April 2008 • Call Method April 2008 • Incident Types April 2008 • Link with IRS

PDAs Areas, Streets and Buildings

Cadcorp Buildings • Attribute Based Mobilising -Attendance, Qualification and Equipment Better retained availability system linked to Firewatch • Attendance Rule Template

Procedures

• Fires of Special Interest • Operator Action prompts for FRS • Policy for malicious calls • Emergency call management protocol • Inter Region Call Handling Documents Trove

Additional Functionality

• Informative message • Trigger Information • Incident Prioritisation • Incident Priority in Control • Batching

Training

• 2.5 – 3 days per person of training • RBFRS promoting creation of a national awareness CD though Fire TCG • RBFRS promoting system install on training PCs

Manpower / Costs

• 5 Man years of IT and Comms work • ICCS £90K • REMSDAQ £80K • Retained System £20K • IT and Comms invoice and Mast Income Checker (.1 post until RCC live) • CSSA (. 5 Post until RCC live) • Operations Support (6-12 months temp)

IS and Comms Strategy Key Performance Indicators • Section 4 KPIs – Completion of a Annual Customer Survey December – Maximise bandwidth – Seamless transfer into Regional Control – Annual Risk Assessment

IS and Comms Strategy Recommendations • Section 5 T-Government – Support E-Fire delivered October 2006 • Gold integration • Exploit Sharepoint • Section 6 Regional Collaboration – Comms Officer seconded • Section 7 Data Sharing – Joint Portal Initiative with Unitaries

IS and Comms Strategy Desktop Infrastructure • Section 8 Desktop Applications – Pbviews Home Pages / process / KPIs – Use of Track to replace MS-Project – Homa – Sharepoint (£50K?) compare with e-fire portal • Staff – Under resourced for IT support and web development • Business Continuity – Station 19 daily backup

IS and Comms Strategy Finance /Asset management Finance / Assets Sage Line 200 • Section 9 FAMS – Full Implementation of Sage Line 500 during 2006/7 – Requisition from within Firewatch – Enhance Link to Pbviews for performance monitoring – Or BI? Or Actuate?

– Paperless?

• Business Continuity – Station 19 daily backup

IS and Comms Strategy People People Firewatch • Section 10 Firewatch – On going maintenance – Develop link to enhanced Retained availability via mobile phone • Business Continuity – Station 19 daily backup

IS and Comms Strategy Performance Monitoring • Section 11 – Local KPIs Performance Monitoring – Track for Risk and Process Management • Business Continuity – Monthly ftp to PerformanceSoft

IS and Comms Strategy IRMP Cadcorp IRMP • Section 12 IRMP – Ogre Annual update – Cadcorp for Portal: Postcodes – FDR1 upgrade to IRS – Pbviews cost monitoring • Business Continuity

IS and Comms Strategy Trove • Section 13 – Maintenance only – Long term consider better integration with Sharepoint • Business Continuity Documents Trove

IS and Comms Strategy Wide Area Network • Section 14 – Continue with Easynet under OGC – Maximise bandwidth within budget – Integration into FireControl • Business Continuity – ISDN

Telecoms • Section 15 – Develop Telecoms strategy – No time to look for savings within current manpower • Business Continuity – GPRS

Radio Comms • Section 16 – Fleet Mapping / Call sign integration with ICCS and REMSDAQ – Firelink installation in Feb / August 2007 – Start site decommissioning – Costs • 2006-7 £35K • 2007-8 £35K • 2008-9 £220K • Business Continuity – O2 is big issue

Mobilising System • Section 17 – ICCS November 2006 – REMSDAQ April 2007 • Call signs upgraded – AIM on going maintenance • Anticipate £80K savings in 2010 GIS ORIS

ORIS • Section 18 – Complete hardware replacement – Link to enhance REMSDAQ messaging in April 2007 GIS ORIS

Business Continuity • Section 19 – Complete crisis commander implementation – Complete server implementation at Maidenhead

Costs • Salary – £500K • IT – Development down – Maintenance up – Replacement kit same • Comms – WAN same – Telecoms could be forced down – Radio Firelink up and away