Transcript The proposed EU professional card

Making the Services Directive
Work: UK experience
Kerry Jones, Head of the UK Single Market
Centre
European Reform Team, Department for
Business Innovation and Skills (BIS)
Context:
The economic crisis, growth and efficiency
agendas
Focus on:
delivering the benefits of the (Digital) Single
Market
making it easier to do business online
increasing x-border business activity
UKSMC
 established in December 2012
 brings Single Market operational tools together, including
SOLVIT, PSC, IMI, Internal Market Scoreboard
 online resource only (Digital by Default)
 Why?
 increase capacity & flexibility
 improve visibility of what help, support & guidance is
available
 join-up/make better use of the evidence available
 improve links to single market policy development
 raise awareness of the benefits of the Single Market and
spread best practice
Next Steps:
 still a “work in progress”
 further improve content
 better signposting to alternative sources of help & guidance e.g.
European Consumer Centre, European Enterprise Network, Your
Europe etc
 FAQs
 newsletters (3x a year)
 develop publicity material & comms strategy
 ad hoc awareness raising e.g. events etc
 develop case studies
 improve reporting
 Annual Report 2013
 governance
Services Directive Implementation:
 433 UK local authorities; 110+ other competent authorities
 Implemented in December 2009
 Comms & engagement strategy in place since January 2009,
including:
 Regional workshops, FAQs, newsletters, detailed guidance
document
 Single “primary liaison point” in each authority
 Contacts database
 Active support & follow-up – ‘phone, online, face-to-face; “trusted
intermediaries” e.g. networks, business organisations, key
events/conferences, community of practice etc,
 Toolkit for website information
 Ongoing work after implementation, incl new/updated forms,
system development e.g. back-office integration, web forms and
making more transactions available online
Further information
•
Kerry Jones:
– [email protected]; +44 (0)20 7215 5696
•
Services Directive detailed guidance:
– https://www.gov.uk/eu-services-directive
•
UK Single Market Centre:
– https://www.gov.uk/uk-single-market-centre
Thank You for Listening
Any questions/reactions?