Transcript INCA Summer School 2004

INCA Summer School 2004
Contract Monitoring for
Governance & Performance
Anita Botha
WZC (Pty) Ltd
Why do Contract Management & Monitoring?

LEGAL COMPLIANCE
 Municipal Systems Act

Municipal Finance Management Act

National Treasury Regulation 16 GG 25915 16/01/2004

Expected Regulations ito MFMA
Why do Contract Management & Monitoring?

PUBLIC ACCOUNTABILITY
 To obtain the services specified
 To ensure ongoing affordability
 To get value for money
 To ensure appropriate risk transfer
for the benefit of the community.
Why do Contract Management & Monitoring?

GOOD GOVERNANCE
PPP Management & monitoring is a process that enables both
parties to a contract to meet their respective obligations in
order to deliver the objectives required from the contract.
It involves building a good working relationship between the
parties, which continues throughout the project term.
It is managing the contract terms pro-actively to anticipate future
needs and to react appropriately to unforeseen situations that may
arise.
Lifespan of Contract Management & Monitoring
Plan, Design & Contract
12%
8%
Monitor & Manage
80%
Planning & Contracting
- for good management and monitoring
Plan, Design & Contract
12%
8%
Feasibility Study -
Contract
SLA or RFP
• Outcomes Based - Interpretative
Knowledge/Database
• Service Standards
• Performance Guarantee
• Penalties
• Monitoring Fee
Managing the Legal / Operational Interface
Monitor & Manage
12%
8%
80%
Legal / Operational - Transfer of Knowledge
• Internal or External Management & Monitoring?
• Skills & Expertise
• Capacity
• Commitment
• Neutrality
Structuring Contract Management & Monitoring
Partnership Management
80%
Service Delivery/
Performance Management
Contract Administration
Structuring Contract Management & Monitoring
Partnership Management
Corporate Governance
Trust and Attitudes
Communication and Information Sharing
Relationship Assessment
Dispute Resolution
Structuring Contract Management & Monitoring
Contract Administration
Variation Management
Contract Maintenance
Financial Administration
Structuring Contract Management & Monitoring
Service Delivery/Performance Management
Monitoring Matrix with KPIs
Service Delivery
Human Resources
Health & Safety
Relevant Legal Issues
Asset Management & Maintenance
Quality Assurance Management
Risk Management
Performance Management Review
LEGAL, FINANCIAL, INSTITUTIONAL & HUMAN RESOURCE MONITORING
MATRIX
ANNEXURE A
LEGAL MONITORING – HEALTH & SAFETY
REF.
NO.
ACTION
RESPONSIBLE
PARTY
REPORTING
DATE & FREQ
OCCUPATIONAL HEALTH & SAFETY ACT, 85 OF 1993
KPIs of Performance
Review
Name and copy of appointment of designated responsible person
HS1
COMMENTS
When changes
CONTRACTOR
As per the Agreement of
Indemnity
Provided 24/06/2004
HS2
Letter of Contractor’s good standing in terms of Compensation of
Occupational Injuries and Diseases Act, 130 of 1993
CONTRACTOR
Annually
As per the Agreement of
Indemnity
Provided 24/06/2004
HS3
Names and responsibilities of safety reps @ each plant
CONTRACTOR
HS4
Minutes of monthly/quarterly health and safety meetings
CONTRACTOR
HS5
Training schedule of employees ito. duties, obligations
CONTRACTOR
HS6
Reporting of accidents
CONTRACTOR
Within 24 hours
Annual Report
Written report with full details
HS7
Health and Safety Plan
CONTRACTOR
Quarterly/Annually
Provided National H&S Plan on
24/06/2004.
When changes
Provided 24/06/2004
Monthly/ Quarterly
Provided 24/06/2004 – Monthly
& Quarterly
Annually
Provided 24/06/2004 incl.
Training Man.
Contractor to benchmark
against ISO 18001
Result of Structured & Dedicated
Contract Management & Monitoring
Meeting of the Minds
Mutually Beneficial Relationship
for the Benefit of the Community
INCA Summer School 2004
THANK YOU
Anita Botha
WZC (Pty) Ltd
Tel: 011 476-5684
Fax: 011 678-8700