Transcript Document
MANAGING AND SECURING BYOD
Legal IT’s Next Great Challenge
AGENDA
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The BYOD Trend – Evolution of Mobile Technology
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Best Practices for Managing Mobile Device Usage
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Overview of Mobile Device Management Technologies
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BYOD Management Strategies and Trends
THE BYOD TREND – SOME HISTORY
• • •
Employee use of company owned computers
• Using laptops to access the Internet • Drove usage policies and technology controls
RIM BlackBerry delivers first mobile device Apple iPhone changes everything
BYOD – BENEFITS AND CHALLENGES Benefits
• Improved responsiveness • Improved accessibility • Greater flexibility
Challenges
• IT support of a wide range of mobile vendors and operating environments • Secure access to firm data • Mitigate risk of unsecure personal apps
70 MILLION
SMARTPHONES LOST/STOLEN IN 2011 ONLY 7% RECOVERED
Source: 2012 Global State of Infosecurity Survey, PriceWaterhouseCoope
rs
17% OF BUSINESSES
HAVE MOBILE DEVICE BREACHES
Source: Feb 10, 2012 Tabtimes.com, Doug Drinkwater
BEST PRACTICES Registering devices to ensure security:
• Virus protection, authentication, encryption
Provisioning of firm-authorized apps IT use monitoring User education
• Compliance with firm security policies • Mobile Device registration with IT • Password protection • • Use of unsanctioned apps Lost/stolen devices
MOBILE DEVICE MANAGEMENT
MOBILE DEVICE STRATEGY
Security Application Portfolio Who Pays?
Policies Backing Up Devices
HOW DO YOU SUPPORT MOBILITY?
• • • • •
Who is responsible for equipment?
IT staff availability and training Mobile device OS and security upgrades Mobile Device Management platform Is your firm website mobile friendly?
MOBILE DEVICE MANAGEMENT
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Not new! Optimize functionality Increase security Compliance Is MDM a requirement for BYOD?
SMARTPHONES HAVE BECOME ANARCHY IN A POCKET
THEY HAVE THE POWER OF A FULL DESKTOP SYSTEM OF JUST A DECADE AGO, AND THAT POWER IS INCREASING QUICKLY.
Source: Tom Henderson, ITWORLD.com
WHY NOW?
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BYOD Malicious threats Control Application Portfolio Lost and Stolen Phones Access Control and Auditing Compliance Growing device inventory Native functions and features don’t cut it Changes to Microsoft Exchange licensing costs
MDM IS SUBJECT TO THE WEAKNESS OF THE UNDERLYING PLATFORM
GOOGLE ONLY PROVIDED 16 APIs, COMPARED TO MORE THAN 500 APIs FOR THE LATEST VERSION OF BLACKBERRY.
Source: May 18, 2012 COMPUTERWORLD.com, Matt Hamblem
SOLUTION OPTIONS
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On-premise Service-based Hybrid
COMMON FEATURES
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Device provisioning and configuration Policy application Security Backup / restore Remote lock and wipe
• Sandboxing
Activity logging Reporting / dashboard
ADVANCED FEATURES
• • • • • •
Network access control Application deployment and management Firmware updates Diagnostics Network usage and support Mobile asset tracking and management
• • • •
Troubleshooting and diagnostic tools Remote control Remote administration GPS tracking and 'breadcrumb' mapping
MOST COMMON PLATFORMS Common in Legal:
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Airwatch
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MobileIron
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McAfee
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Fiberlink (MaaS360)
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Good
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BlackBerry
• For BlackBerry Devices
USEFUL FEATURE COMPARISONS
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http://mobiwm.com/mdm-comparison/ http://www.bluefishwireless.net/wp content/uploads/2012/06/Bluefish-MGMT-MDM-Comparison Chart.pdf Gartner: Magic Quadrant for Mobile Device Management Software 2012
SELECTION CRITERIA
• • • • •
Enrollment
• Ease • Self service
Administration Ongoing Management Scalability Device Support
LICENSING MODELS
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Perpetual license Subscription Per devices Per user Minimum number of devices?
MINDSHIFT’S EXPERIENCE
FUTURE OF MDM
• • •
Commoditized Management tools with features built into devices
• Open Mobile Alliance (OMA) • OMA Device Management Protocol
MDM absorbed into management platforms
• Mobile Application Management (MAM) • Mobile Information Management (MIM)
Q A
THANK YOU Charlie Magliato Biscom
Legal Program Director
(978) 367-3592 www.Biscom.com/Legal Pat Sklodowski mindSHIFT Technologies, Inc.
Managing Director, Legal Professional Services
(856) 425-0029 www.mindSHIFT.com