Transcript Slide 1

Evolved Communication
Jan Bohult
Head of Business Communication
Product Area Core & IMS, Business Unit Networks
Ericsson References
BCS 23
MMTEL 32
IMS 91
LTE 38
BCS: 23 Contracts for commercial use
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Market drivers for unified
communication
Enterprise key area for many operators
› Grow service revenue, build brand and capturing more of the ICT spend
Approach to work is changing
› Changing lifestyles mean more enterprises will support flexible working and deploy UC
Consumer Communication behavior propagating into enterprise
Digital natives are entering the workforce changing expectations on
workplace infrastructure, requiring consumer technologies at work
Green IT is becoming a hot topic
› Green IT has emerged as a hot issue driving investments in web/video conferencing
and unified communication
Mobility is becoming more important
› Mobility becoming more important from a productivity and cost savings point of view and will drive investments.
Business communications moving towards as-a-Service
› Enterprises looking for opex rather than capex model, also to avoid risks in technology
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investments and complexity .
IMS Values
A reliable and cost effective delivery machine
Differentiated services and applications
Interoperability
Connect
Interoperability
Connect
Voice & Video
Presence
Security
Charging
QoS Control
Emergency call
Messaging
Reach
Lawful Intercept
Any device, any access, seamless transition
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Serve MULTIPLE SEGMENTS
with one network
Business Users
Consumers
Multiple Identities
Service Interoperability
Service API´s
Voice
Contact
Center
Unified
Communication
Service
Detection
IM Chat
File- transfer
Video
Share
Video
Conf
Presence
Video
Calls
Consumer
Services
Deploy one converged core network
- Robust, reliable and cost-efficient
Any device, any access, seamless transition
xDSL
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Fibre
Cable
HSPA
LTE
Service evolution – happening today
Tele 2 – Roaming app
Orange – HD Voice
• Tele2 ”+46” make and receive calls
over WiFi when abroad
•Orange launched since 2009
•HD traffic doubling month by month
• Can be used for coverage as well
•Globally available in 41 networks
HD voice
Classic
50
300
7000
3400
Frequency [Hz]
Rogers – 1 number
US, Japan, Korea – VoLTE
• 3 Commercial launches to date
Ericsson
IMS
1 Number
Talk, Text, Video and more
1234
Spain
Visual
– JOYN
Communications
(RCS)
Deutsche Telecom – Business
•DeutschlandLAN – Converged enterprise services
•RCS-e Launched Q2, 2012
•Will evolve into RCS5
Fixed
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Mobile
Contact Center integration with IMS
Ongoing project
›Customer profile
›Genesys
– EMEA Service Provider
– 500 seats
– Inbound voice
– SIP Server, Media Server
– iWS
Services
– Directory assistance
– Carrier pre-selection
IMS project
Other integration examples
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– Design phase
– Ericsson IMS core
– Telco inter-connection
– Billing integration
Future IMS-based Services – Examples
VoLTE and RCS5
›
Service convergence between LTE, 3G,
2G, WiFi, Fixed etc
›
Multiservice
– Voice
– Video
– Messaging
– Sharing
– File transfer
Public | © Ericsson AB 2012 | 2012-08-28
Future IMS-based Services – Examples
VoLTE and RCS5
›
Service convergence between LTE, 3G,
2G, WiFi, Fixed etc
›
Multiservice
– Voice
– Video
– Messaging
– Sharing
– File transfer
Public | © Ericsson AB 2012 | 2012-08-28
Video conferencing - HDVC
Future IMS-based Services – Examples
VoLTE and RCS5
›
Service convergence between LTE, 3G,
2G, WiFi, Fixed etc
›
Multiservice
– Voice
– Video
– Messaging
– Sharing
– File transfer
Enterprise
IMS (MRS, PGM, SBG)
Public | © Ericsson AB 2012 | 2012-08-28
Video conferencing - HDVC
Future IMS-based Services – Examples
VoLTE and RCS5
›
Service convergence between LTE, 3G,
2G, WiFi, Fixed etc
›
Multiservice
– Voice
– Video
– Messaging
– Sharing
– File transfer
Video conferencing - HDVC
Enterprise
Web Front-ends
+
IMS (MRS, PGM, SBG)
Public | © Ericsson AB 2012 | 2012-08-28
Summary
› Cost benefits by utilize common core network to manage
expanding needs of traffic
› Utilize standards for evolved consumer services and Business
communication, innovate on top and in steps (Unified
Communication, Contact Centers, …)
› Use a flexible platform to launch services and utilize key telecom
assets:
– Broad reach, reliability, trust and QoS all the way
› Leverage on a community with billions of individuals and millions of
enterprise customers
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Platform
Q&A
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